Coconut Bay Beach Resort & Spa

St Lucia, Caribbean

Virgin rating

The hotel

This two worlds in one resort features two wings to provide you with an experience that suits you best. The Harmony wing is an adults-only oasis while the Splash wing caters towards family friendly needs. The Harmony wing offers a spa, intimate cabana day beds, palm fringed pool with pool bar, and a pool with Jacuzzi-style hot tub. Whereas the Splash wing hosts St Lucia’s largest water park and the superb kids' club, CocoLand, with their very own water feature just for the little ones and mini zip wire. There is a superb range of facilities to tempt you, including seven bars and a choice of eight restaurants. Evening entertainment abounds, with weekly cocktail parties, theme nights and a rooftop disco and piano bar to dance the night away. Coconut Bay Beach Resort & Spa really does have something for everyone.

Amenities

  • Tennis
  • Windsurfing
  • Babysitting service
  • Kids Club
  • Wheelchair access
  • Families
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Night Club
  • Restaurant

Where is it

A secluded beachfront position on St Lucia’s south east Atlantic coast. Transfer time from airport: 5 minutes. Transfers included.

Hotel information

250 rooms on 4 floors in 2 buildings with 2 lifts in 2 wings — 'Harmony' (adults only) and 'Splash' (families and groups). All rooms with balcony or terrace with garden or ocean views, sitting area, air-conditioning, ceiling fan, flat-screen TV, WiFi access* (complimentary in all Concierge Room categories) mini-fridge (not stocked), clock radio, telephone, kettle, safe, iron and board, walk in shower (no bathtubs) and hairdryer. Deluxe Garden Splash Rooms are located in the families and groups 'Splash' wing on the ground floor, with 1 king-size or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.


All Inclusive includes: all meals, premium and local branded alcoholic drinks and wine by the glass, unlimited juices and soft drinks. All activities and entertainment above unless otherwise stated.

'Splash' Family Wing:

Deluxe Ocean Splash Rooms are on the 2nd floor of the Splash wing with partial views of the Atlantic, with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Premium Oceanview Splash Rooms are located on the 3rd floor with clear views of the Atlantic, with upgraded furnishings, flat-screen TV, bar area stocked with soft drinks (beer on request) and either 1 king-size bed with twin trundle bed or 2 queen-size beds with a sofa, sleeping maximum 4 adults or 2 adults and 2 children.

Concierge Premium Ocean Splash Rooms can be found on the 4th floor of the Splash wing with views of the Atlantic and either 1 king-size bed with twin trundle bed or 2 queen-size bed with a sofa, sleeping maximum 4 adults or 2 adults and 2 children.

Concierge service for family reservations includes: Welcome drink and cold towel upon arrival, private check-in, private resort and kids' club orientation, preferred dinner reservations, Coconut Bay ‘Family Welcome Pack’, complimentary WiFi access, daily themed treats to delivered to the room, in-room private bar (one premium bottle per guest weekly) plus mini-bar stocked daily with soft drinks, juices and bottle of wine upon arrival.

Concierge service for adult-only reservations includes: Private VIP Champagne and a cold towel check-in reception, in-room private bar (one premium bottle per guest weekly) plus mini-bar stocked daily with soft drinks, juices and bottle of wine upon arrival, nightly turn-down service and rotating afternoon snack amenity, signature drink in-room upon arrival, private resort orientation, personal concierge assistance with spa treatments, preferred dinner reservations, tours and private dinners, complimentary WiFi access and an invitation to an al fresco adults-only dinner.

2-Bedroom Garden View Interconnecting Splash Room, located on the ground floor of the Splash wing with private patios, ideal for families, sleeping minimum 2 adults and 2 children or maximum 2 adults and 4 children.

2-Bedroom Ocean View Interconnecting Splash Room, located on the 2nd level of the Splash wing, ideal for families, sleeping minimum 2 adults and 2 children or maximum 2 adults and 4 children.

2-Bedroom Premium Ocean Splash Rooms can be found on the 3rd floor in the Splash wing, with 1 king-size bed and 2 queen beds, sleeping minimum 2 adults and 2 children or maximum 2 adults and 4 children.

'Harmony' Adults Only Wing:

Deluxe Garden Harmony Rooms are located on the ground floor, with 1 king-size or 2 queen-size beds, sleeping maximum 4 adults. Wheelchair accessible Deluxe Garden Harmony Rooms with roll-in shower and 1 king-size bed.

Deluxe Ocean Harmony Rooms are on the 2nd floor with either 2 queen-size beds or 1 king-size bed with pull-out sofa bed, sleeping maximum 4 adults.

Premium Ocean View Harmony Rooms are located on the 3rd floor with views of the ocean, pool and gardens. Each room has a bar with mini-fridge stocked with water, soft drinks and local beer, bathroom with walk-in shower, 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Concierge service for this room type includes: Private VIP Champagne and a cold towel check-in reception, in-room private bar (one premium bottle per guest weekly) plus mini-bar stocked daily with soft drinks, juices and bottle of wine upon arrival, nightly turn-down service and rotating afternoon snack amenity, signature drink in-room upon arrival, private resort orientation, personal concierge assistance with spa treatments, preferred dinner reservations, tours and private dinners, complimentary WiF and an invitation to an al fresco adults-only dinner.

Concierge Junior Suite Harmony Rooms are located on the 4th floor with views of the ocean, pools and tropical gardens. Each suite has a marble bathroom with glass enclosure shower, upgraded vanity unit and toiletries, bathrobes and slippers. Luxury furnishings and sitting room area with loveseat, bar area with mini-bar stocked with soft drinks, water, beer and a premium liquor or wine selection of choice. Nightly turn-down service and rotating afternoon snack amenity. All with 1 king-size 4-poster bed, sleeping maximum 2 adults. Concierge service for this room type includes: Signature drink in room upon arrival, private resort orientation, assistance with spa treatments, dinner reservations, tours and private dinners, complimentary WiFi, private VIP check-in, and an invitation to a private al fresco couples dining experience.

8 dining options: Calabash (à la carte Caribbean restaurant, open for dinner), Silk (à la carte Asian restaurant, open for dinner), Coconut Walk (International buffet, open for breakfast, lunch and dinner), Trattoria (Italian restaurant, open for dinner), La Luna* (fine dining, reservation only, additional supplement applies), Flip Flops (beach grill, open for lunch, snacks and late night menu), The Jerk Treehouse (casual dining, open for lunch and dinner), Veranda (adult-only à la carte restaurant, open for dinner). 7 bars, all offering including non-alcoholic mixers, beer, wine, sodas, juices and an extensive selection of rums and premium liquors. Bars include Peter John's Lounge, Lobby Bar, Harmony Pool Bar, Sand Bar, Swim-up Pool Bar, Splash Bar and Paradise Beach Bar. There is an invitation to a weekly couples only beachfront dinner for Concierge Premium and Junior Suite Oceanview guests.

Please note: reservations are required in the à la carte restaurants and a dress code does apply in Silk and Calabash. 

Nightly entertainment, including Managers’ weekly cocktail party, Friday night Chocolate Extravaganza on the Stargazers Deck, Karaoke and sing-a-along evenings at the Grand Piano in Peter Johns Rum Bar, weekly Harmony pool party, nightclub and themed nights. 2 nights per week the resort chefs showcase their skills with an outdoor buffet: one night showcases a Country & Western theme while the other celebrates the flavors of the Caribbean in a carnival-inspired atmosphere. Weekly family movie night on the lawn.

5 swimming pools including 2 adults only pools. St. Lucia’s largest waterpark featuring slides, lazy river and waterfalls. Cocoland Kids Club provides supervised care and daily schedule of supervised activity programmes for a range of ages, from infants through to 12 years — featuring mini-zipline, pirate ship, and water feature playground. CocoPack for kids including a backpack, t-shirt, hat and water bottle. Air-conditioned playroom with napping quarters for babies and toddlers in Kidz Klub. Fully supervised Teens Lounge, complete with interactive games and activity schedule. The Caribbean’s first paintball facility, The Zone*. Stunning ocean front Sanctuary Spa* with a full range of treatments*, fitness centre with gym, yoga and pilates classes along with 4 tennis courts. Beach and pool volleyball, water aerobics, 2 basketball courts and pool table. Complimentary non-motorised water sports to include snorkelling, kayaking and stand-up paddle boards. Coconut Bay Surf Shack* offering kitesurfing*, windsurfing*, certified instruction and equipment rental, where beginners and the more experienced alike can enjoy some of the best surf on the island (seasonal opening).

Free CocoPack for kids including a backpack, t-shirt, hat and water bottle. 2 gift shops. Beauty salon*. Babysitting*. Nurse station* and 24-hour on-call doctor*. Complimentary WiFi access is available in the lobby area and in all guest bedrooms. Adventure St Lucia tour desk*. Currency exchange*.

This hotel has a Tourism Accommodation Fee of $6 per person, per night (payable locally, subject to change). Children aged 12-17 will be charged US $3 per person, per night. No fee for under 12s.

This resort is wheelchair friendly in public areas and offers a zero-entry pool in the main splash pool, as well as wheelchair adapted rooms with partially accessible amenities or facilities available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

5 night minimum stay year round. Note that stays of 2 – 4 nights are subject to a short-stay rate.

* Denotes local charge.

Please note: as the hotel sits on the Atlantic side of the island, the water can be less calm than the Caribbean side. Wading/swimming areas have been created for children.

Please note: child ages are 3-17 years.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
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Traveller rating

  • Excellent (5634)
  • Very good (2584)
  • Average (703)
  • Poor (224)
  • Terrible (156)
Image of the Tripadvisor rating Amazing animal sanctuary where we spent most of our time!

Jul 5, 2024 h12358

The resort was everything we needed. The grounds are mostly flat and handicap accessible, the staff were mostly attentive and friendly, and we spent most of our time at the beautiful animal sanctuary. The animal sanctuary is located on the grounds of Coconut Bay and it is run by Tom (chief engineer). St Lucia Animal Protection Society is an… Read more
The resort was everything we needed. The grounds are mostly flat and handicap accessible, the staff were mostly attentive and friendly, and we spent most of our time at the beautiful animal sanctuary. The animal sanctuary is located on the grounds of Coconut Bay and it is run by Tom (chief engineer). St Lucia Animal Protection Society is an incredible organization and the dogs were the highlight of our trip… along with the male goat who seemed to take interest in my partner! There are chickens, roosters, donkeys, ducks, goats and dogs! I was so impressed with the sanctuary and how well kept it is. I cannot wait to come back to see the renovations. Don’t go over to the sanctuary dressed to impress, if you’re an animal lover you’ll enjoy all of the puppy kisses and muddy paws. There is a sink with soap by the entrance of the sanctuary. Lucy (the resort dog) was another highlight of our trip. I can’t express enough gratitude for Tom, his wife, and staff for taking care of these precious animals and giving them loving homes. I wish I could have brought them all home with me! Pete would have adored my dog at home. This resort is only a 5 minute drive from the airport and has everything you will need. Plenty of beachfront to walk, snorkel gear is provided and plenty of food options. We enjoyed karaoke with the staff, and the dinner entertainment shows. We didn’t even swim in the pools because we spent plenty of time snorkeling in the ocean. The water slides and lazy River was a great way to relax after a long day of hiking Gros Piton. The resort has an adult side and a family side. We didn’t go to the resort with children, but we spent most of our time on the family side. The housekeeping staff was incredible. Everyday our room was cleaned and waters were provided. I believe our housekeeper was Regina and she was very kind. This resort is clean and hospitable… I highly recommend! We will definitely be back to see Tom at the animal sanctuary! Thank you & see you soon! Read less
Image of the Tripadvisor rating Amazing place for a family holiday and perfect wedding

Jul 5, 2024 Natalia B Windsor, United Kingdom

Amazing place, so big, very good for kids and family. It can get a bit busy, but you can always find something to do. We loved the food, and the variety of it, plus drinks - cocktails. The rooms are a bit dated for 4 star, but we were out most of the time. What make this place so special is the staff, work so hard, but never the less so friendly.… Read more
Amazing place, so big, very good for kids and family. It can get a bit busy, but you can always find something to do. We loved the food, and the variety of it, plus drinks - cocktails. The rooms are a bit dated for 4 star, but we were out most of the time. What make this place so special is the staff, work so hard, but never the less so friendly. We had our wedding, and despite they got our last name wrongly and there was a big delay with our dinner, it was perfect, couldn't wish for a better place for our special day. Thank you Coconut Bay we will definitely be back. Natalia&James&Eli&Oli xxx Read less
Image of the Tripadvisor rating Disappointed in safety measures and managerial team.

Jul 4, 2024 Nicole C

**Disappointing Experience at Coconut Bay Resort, St. Lucia** My recent stay at Coconut Bay Resort in St. Lucia was far from the family-friendly experience promised. As a newlywed looking forward to a relaxing honeymoon, I encountered several distressing incidents that marred my stay. 1. **Security Concerns**: Despite its reputation as a… Read more
**Disappointing Experience at Coconut Bay Resort, St. Lucia** My recent stay at Coconut Bay Resort in St. Lucia was far from the family-friendly experience promised. As a newlywed looking forward to a relaxing honeymoon, I encountered several distressing incidents that marred my stay. 1. **Security Concerns**: Despite its reputation as a family-friendly resort, I experienced a shocking incident where a local woman staying at the resort verbally attacked me and called me a bitch & continued to threaten me when she saw me around the resort. This left me feeling unsafe and deeply concerned about the resort's security measures. 2. **Lack of Managerial Support**: Upon reporting the incident to the general manager (John), I expected swift action to ensure my safety and address the situation. However, to my dismay, the manager did nothing to intervene or offer any reassurance. There was a clear priority for local guests over visitors. This lack of response was extremely disappointing and exacerbated my feelings of vulnerability. 3. **Feeling Unsafe**: The entire ordeal left me feeling incredibly unsafe throughout my stay. Instead of enjoying my honeymoon, I found myself constantly on edge and unable to relax, which is the opposite of what one would hope for in such a setting. 4. **Honeymoon Disrupted**: As a newlywed celebrating my honeymoon, this experience was particularly disheartening. Instead of cherishing precious moments with my spouse, we were dealing with stress and discomfort caused by the incident and the resort's inadequate response. 5. **Poor Communication and Service**: Adding to the frustration, the staff's unresponsiveness to my email regarding our malfunctioning air conditioning further highlighted their disregard for guest satisfaction. This lack of basic maintenance and communication is unacceptable for a resort of this caliber. We lost two nights sleep because our room was so hot. In addition, upon check out I brought the incident back up with another team member (Billy) and gave the resort another chance to make things right. A note or even saying they were sorry about the incident would have been enough. She said to check back in a few minutes. When I did, she was on her break. An hour later I come back to another woman who said there was nothing they could do. In conclusion, my experience at Coconut Bay Resort fell far short of expectations. The resort's failure to maintain a safe environment, coupled with indifferent management and poor communication, overshadowed what should have been a joyous occasion. I would caution future guests to carefully consider their choice of accommodation to ensure a truly enjoyable and hassle-free vacation experience. John, you can still make things right and give us some kind of credit, and if you do I’m happy to update my post. Kindly, Room 255 Read less
Image of the Tripadvisor rating Great location, great resort, would recommend, would go again.

Jul 3, 2024 Debra G

The staff were amazing! They could not do enough to make sure you had the best stay! We were there for a wedding, the venue, food, wedding planner, minister were all amazing! The food was very good, great variety, always something for everyone. Plety of entertainment for everyone.
Image of the Tripadvisor rating Coconut Bay

Jul 3, 2024 Kenneth B Greensboro, North Carolina

From our first moments at Coconut Bay to our last was amazing. My wife and I traveled with our two sons ( 6YO & 3YO ) where upon arrival we were met with hospitality and most importantly assistance with any needs we had. On our second day any employee that we had interacted with the previous day knew our children by name and treated us with the… Read more
From our first moments at Coconut Bay to our last was amazing. My wife and I traveled with our two sons ( 6YO & 3YO ) where upon arrival we were met with hospitality and most importantly assistance with any needs we had. On our second day any employee that we had interacted with the previous day knew our children by name and treated us with the utmost respect and joy when talking to her children. Our youngest turned 4 while we were at the resort and the staff decorated our room and had us a private lunch for our son, all we had to do was ask and it was done. We stayed on the splash side and the waterpark was great for the children and adults. The swim bar was very useful and the pool had a lot of seating for the adults to hang out while the kids swam. When you leave the pool, the beach is beautiful along with the bar on Paradise Beach. If you go during June, there is a lot of seaweed, but it doesn’t make a difference at all. The staff works day and night to clean the seaweed which Mother Nature brings in. If you are traveling with a family I couldn’t suggest this resort more. From the kids care to the 5 minute drive from the airport with free transportation this place at amazing. Our dates were 6/23-6/30 2024. Read less