Hideaway at Royalton St Lucia, An Autograph Collection All-Inclusive Resort - Adults Only

St Lucia, Caribbean

Virgin rating

Hideaway pool
Luxury Junior Suite
Luxury Junior Suite
Lobby
Dorado Restaurant
Beach
Aquarius Bar
Hunter Steakhouse
Dorado
Hideaway pool
Main pool at Royalton
Grazie
Armadillo
Pisces Bar
Beach
Theatre at Royalton
Gym
Hideaway pool
Luxury Junior Suite
Luxury Junior Suite
Lobby
Dorado Restaurant
Beach
Aquarius Bar
Hunter Steakhouse
Dorado
Hideaway pool
Main pool at Royalton
Grazie
Armadillo
Pisces Bar
Beach
Theatre at Royalton
Gym

The hotel

At this adults-only escape, every moment is crafted for romance and relaxation. This all-suite resort offers an exclusive adults-only pool and a la carte restaurant, as well as full access to the extensive amenities and diverse reservation-free dining experiences at Royalton Saint Lucia. With daily activities, non-motorised water sports, nightly entertainment, and an ideal location close to Rodney Bay, you’re spoilt for choice when it comes to things to do – but if you just want to admire the breathtaking ocean views with a cocktail in hand, we understand. Your ideal escape awaits.

Amenities

  • Snorkelling
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Free Parking
  • Room Service
  • Safety Deposit Box
  • Spa
  • Swimming Pool
  • Beachfront location

Where is it

Located at the northern tip of the island, close to Rodney Bay. Transfer time from Hewanorra International Airport: 90 minutes.

Hotel information

All suites include a balcony or terrace, exclusive DreamBed™, high-thread-count sheets, USB charging stations, free high-speed WiFi for all your devices, in-room electronic safe, Royalton Signature rain shower, in-suite jacuzzi soaker tub, satellite television including speciality channels, stocked minibar with complimentary beverages, 24-hour room service, air conditioning and ceiling fan, coffee maker (upon request), iron and ironing board (upon request), garment steamer and hair dryer.


Luxury Junior Suites have 1 x king-size or 2 x queen-size beds and a garden view.

All-Inclusive ‘All-in Luxury®’ featuring unlimited reservation-free dining, premium drinks and handcrafter cocktails, and exceptional amenities, including: world class spa*; high-speed WiFi resort-wide for all your devices; non-motorised water sports; fitness centre with modern equipment; 24-hour rooms service; and daily entertainment including nightly shows.
Luxury Ocean View Junior Suites have 1 x king-size or 2 x queen-size beds and an ocean view. 


Luxury Swim Out Junior Suites have 1 x king-size or 2 x queen-size beds and a semi-private swim-out pool.

 

Upgrade to a Diamond Club™ suite to enjoy the following amenities:

  • Preferred room locations 
  • Private pool for Diamond Club™ guests 
  • Nightly turndown service 
  • Preferential reservations in a la carte restaurants 
  • Exclusive beach area with dedicated bar and waiter service 
  • Personalised check-in and check-out at the lounge 
  • Early check-in and late check-out (subject to availability) 
  • Diamond Club™ Lounge private access 
  • Selected premium drinks menu available in lounge (some restrictions apply) 
  • Daily continental breakfast service in lounge 
  • Evening hors d’oeuvres and afternoon snacks included decadent desserts in lounge 
  • Upgraded room service menu 
  • Selection of pillows from The Royal Spa pillow menu 
  • Upgraded robes and slippers in room 
  • Exclusive discounts on spa treatments and services (some restrictions apply) 
  • Selection of in-suite liquors (one bottle per week)    
  • Upgraded minibar (with complimentary snacks and beverages) restocked daily (according to consumption)

Exclusive adults only a la carte restaurant. Plus, full access to buffet and a la carte dining venues at Royalton Saint Lucia, including 8 restaurants: Gourmet Marche (international buffet); Hunter Steakhouse; Armadillo (Tex-Mex cuisine); Zen (teppanyaki and Asian cuisine); Grazie Italian Trattoria; Calypso (West Indies cuisine); C/X Culinary Experience*; SCORE Sports Bar and Lounge. Plus 5 further themed bars, a disco bar, and an Espresso bar.

Exclusive adults only pool, and full access to the pool and activities at Royalton Saint Lucia. Daily activities and nightly entertainment, non-motorised water sports (including snorkelling, kayaking, and an introductory scuba lesson), gift shop, photo gallery, events and activities for groups*, and The Royal Spa*.

Laundry*, medical services, complimentary on-site parking. Room service.

There is an additional Tourism Accommodation Fee of $6 per person, per night (payable locally, subject to change).

*Denotes local charge.


All guests must be aged 18 and over.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1500)
  • Very good (705)
  • Average (327)
  • Poor (117)
  • Terrible (113)
Image of the Tripadvisor rating Not a 5* hotel

Nov 2, 2024 Dave C

Great location on the clean beach and the overall facility is very nice. Food and alcoholic drinks were good quality and plentiful. Loads of swimming pools / swim up bars and beach bar good bar service Gardens well maintained and outside areas very clean We stayed at Hideaway (adult only area) and the reception staff are the worst I have ever… Read more
Great location on the clean beach and the overall facility is very nice. Food and alcoholic drinks were good quality and plentiful. Loads of swimming pools / swim up bars and beach bar good bar service Gardens well maintained and outside areas very clean We stayed at Hideaway (adult only area) and the reception staff are the worst I have ever experienced, it felt like they were doing us the favour by checking us in! We arrived at 18:30, our flight was an hour late, only to be greeted by “ you’re late”. No welcoming drinks after a very long journey. The receptionists were not helpful, questions that we asked were replied with ‘it’s on the App’. When booking we requested twin beds in one room. Upon arrival the rooms had a double bed and due to time of arrival had to go back to reception the following day to see if any other room was available. Again receptionists were unhelpful and the answer was always no, however their duty manager, Jenifer, was good and she helped us get the right type of room. Housekeeping was terrible - housekeeping only attends room once a day (no night turndown) our room was not attended to one day and reported this on the App, to reception by phone, and in person - no joy. Requested 5 times for a hair dryer, each time promised it would be addressed, in the end went and sat in reception until it was sorted. Most days the room was not serviced very well - used hand towels / face cloths / bath mat taken and not replaced or toiletries not replenished. Reported on App, they respond with approved but no towels/toiletries received. The Royalton App is very good for booking speciality restaurants, checking menus but the request facility is a waste of time. At different times we requested a hairdryer, toiletries to be replenished , towels, room to be serviced all without success, but the App always stated request “approved”. When completing reviews on the App eg Checking In Experience, we gave a poor review and the App said someone would contact us - I also said that I was happy to be contacted to discuss further - we were never contacted Had several conversations with other guests who all seemed to have similar experiences. Overall had a great holiday and the above shouldn’t put you off as their failings could so easily be sorted if the feedback was considered and addressed by the management. Read less
Image of the Tripadvisor rating An amazing holiday

Oct 28, 2024 Marion A

This is mine & my husbands second visit as we visited last September. This year, we brought 3 of our children (23, 16, 9) and our daughters boyfriend. Last year, my husband and I fell in love with St. lucia, and the royalton was perfect for our 20th wedding anniversary. Clean, tidy, a great choice of restaurants, and overall, just amazing. The… Read more
This is mine & my husbands second visit as we visited last September. This year, we brought 3 of our children (23, 16, 9) and our daughters boyfriend. Last year, my husband and I fell in love with St. lucia, and the royalton was perfect for our 20th wedding anniversary. Clean, tidy, a great choice of restaurants, and overall, just amazing. The food portions can be on the small side, but you just order more than one dish. For me, it was enough! The rooms are great, clean and your beds are made daily. The balcony is perfect for your morning cup of tea (British). The staff.....they can not do enough for you. Tours.. we booked a few tours through the royalton, and wow....they were fab. Bamboo rafting, zip lines.....they were brilliant. St. lucia is a magical island, and the royalton was a perfect holiday destination. As I write this, I am laid on my bed while my son sleeps. My husband is a Dj, and he has just been invited to Dj at the Martini bar. We love you all, and we love your country. Read less
Image of the Tripadvisor rating Hideaway Royalton St Lucia.

Oct 28, 2024 vikkic939 Plymouth, United Kingdom

Just returned after a two week holiday celebrating our 5th wedding anniversary gorgeous hotel , amazing restaurants , top staff including our house keeper Maxilina building 2 floor 2. kiesa and Sam from the vibe team were amazing ladies xx
Image of the Tripadvisor rating Hideway Royalton Saint Lucia - not 5 star!!!

Oct 24, 2024 Mark G

I have rated this resort as “average” based on it being ok up until the first weekend of our holiday - if I based it on the second week it would be lucky to get a “poor.” I will keep this as brief as possible (because the list is endless) Simply put - the resort is a mix of mis-managed, disorganised chaos with very little understanding of the term… Read more
I have rated this resort as “average” based on it being ok up until the first weekend of our holiday - if I based it on the second week it would be lucky to get a “poor.” I will keep this as brief as possible (because the list is endless) Simply put - the resort is a mix of mis-managed, disorganised chaos with very little understanding of the term “hospitality” and the level of service expected from a resort promoting itself as a 5 star / Autograph Collection hotel. Further, and I hate to say this, but there is a definite racist undertone to the place - I will return to this later. In general - broken locks and doors on toilets in the common areas - pools / bars / accomodations, lifts / elevators out of order for days / weeks. Having to constantly chase after housekeeping for replacement towels etc. Restaurants - other than Zen, Calypso and Grazie - the rest are a disorganised disaster with long waits to receive the wrong orders - Dorado (the Hideaway jewel in the crown) being the worst. I could go on but I will return to the crux - as with many resorts across the Caribbean - this one sells weekend passes, in principle I do not have an issue with this - but, this is directed personally at you “Lucia” whatever your role in the management of this mess is? - when you allow these people “from all walks of life” as you put it - uncontrolled access to exlusive Hideaway / Diamond Club areas and allow them to sit in the pools openly eating KFC food whilst smoking and being sick whilst your pool / bar staff do nothing - then I am afraid you are projecting an image that reflects very poorly on the general image of the rest of the island. When two of your weekend “visitors” tell me to “shut my fking mouth” scream “white N” at me and try to physically attack me - fortunately restrained by others - just for saying the bar (Aquarius) was closed - when they were abusing your bar tender “Anastasie” (check it with her) when she refused to serve them, and following a previouss incident when 5 of your weekend visitors abused another English tourist, then there is only one possible conclusion to be drawn. In a nutshell - this is not a 5 star resort - not even close - and for the price you can find much more upmarket exclusive resorts. It is an absolute shame because the island and its’ people away from the resort are amazing and friendly and do not deserve to be tarnished by people like you Lucia who are only interested in bed-occupancy at any cost!!!! Shocking. Read less
Image of the Tripadvisor rating Couples trip to Royalton St Lucia

Oct 22, 2024 D M

My wife and I, along with one other couple visited the Hideaway at Royalton St Lucia in October 2024. When comparing resorts, the nice photos and YouTube videos drove our decision to select this resort. When we arrived the check-in process was initially pleasant, but once we arrived at our room we noticed a heavy mildew smell as soon as we entered… Read more
My wife and I, along with one other couple visited the Hideaway at Royalton St Lucia in October 2024. When comparing resorts, the nice photos and YouTube videos drove our decision to select this resort. When we arrived the check-in process was initially pleasant, but once we arrived at our room we noticed a heavy mildew smell as soon as we entered the door. In addition, our request for a king size bed wasn’t fulfilled as our room included 2 double beds. The smell was unbearable so we immediately left back out to go talk with the front desk. (During this time I noticed that the entrances to the steps and hallway areas did not appear well maintained.) Upon arriving back at the desk, we were told by the manager that she had been in our room earlier that day and didn’t notice a smell. She offered to have the room re-cleaned for us. After repeating that we didn’t feel comfortable staying in the room, she began looking for other options for us. After walking us back to our room on the 3rd floor, she stated although she couldn’t smell the odor, she agreed to change our room to the 5th floor. (I did notice white out was utilized to change my room number on the paperwork during check-in, so it makes me wonder the reason for the change and if someone else had already complained about that room smell earlier in the day.) We spent 5 days at the resort and the down escalator near the main lobby and buffet restaurant did not work for our entire visit. Also, the elevator in our building stopped functioning on day 4, and we had to utilize the staircase our last 2 days, including moving my luggage down 5 flights during checkout. Lastly during checkout, the bill of our friends included costs for a culinary experience that we did not attend. We were told that it would be removed from the bill but it wasn’t. In summary, the communication at this resort in combination with the lack of maintenance left a bad impression on us for our first time staying at a Royalton resort. I don’t believe we’ll be returning to Royalton in the future based on this experience. On the positive side the food was really good, especially the Tex Mex restaurant. Also there were a few really nice people that tried to make our stay enjoyable. Read less