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Everyone knows that the name 'Shangri-La' means luxury - and this is no different. This high-rise hotel in central Bengaluru offers sleek rooms, an abundance of dining options (top notch ones, might we add), and a health club complete with spa services, sauna and steam room. Situated ideally between the business district and the historic landmarks of the city, this is perfect for business, visitng friends and family, or if you're here to explore the city.
Amenities
Babysitting service
Bar
Fitness Centre/Gym
Free Parking
Internet Access
Laundry Service
No Smoking
Restaurant
Room Service
Safety Deposit Box
Spa
Swimming Pool
Where is it
Located on Palace Road In the central neighbourhood of Vasanth Nagar, near Bangalore Palace and the Bangalore Golf Club. Transfer time from Kempegowda International Airport: Approximately 40 mins.
Hotel information
397 spacious rooms and suites with sophisticated decor and plush fabrics. All feature air-conditioning, floor-to-ceiling windows, bathroom with separate shower and soaking tub, premium toiletries, bathrobes and slippers, iron and ironing board, hairdryer, flat-screen TV, complimentary high-speed WiFi access, safe, universal plugs, mini bar*, and coffee/tea making facilities.
Deluxe Rooms offer views of Bangalore's cityscape with either 1 king-size bed or twin beds, sleeping maximum 3 people.
Bangalore View Rooms offer views of the city or the pool, with either 1 king-size bed or twin beds, sleeping maximum 3 people.
Panorama View Rooms offer views of Bangalore Palace, Vidhan Soudha or Bangalore Golf Course, with either 1 king-size bed or twin beds, sleeping maximum 3 people.
Horizon Club Rooms are the same as above, but includes daily breakfast at b Cafe as well as access to the Horizon Club Lounge which offers afternoon tea, all-day non-alcoholic beverages throughout the day, and evening cocktails and canapes.
Premier Suites offer views of the city's most iconic landmarks, and feature a separate living room and workspace, and bedroom with 1 king-size bed, sleeping maximum 3 people. Premier Suites also include daily breakfast at b Cafe as well as access to the Horizon Club Lounge which offers afternoon tea, all-day non-alcoholic beverages throughout the day, and evening cocktails and canapes.
Ssaffron (Indian cuisine, open for lunch and dinner). b Cafe (international restaurant with buffet and a la carte options, open for all-day dining). Yataii (modern and classic Japanese dishes, open for dinner and Sunday brunch). Caprese (serving authentic Italian cuisine with panoramic views, open for lunch and dinner). Shang Palace (signature Chinese restaurant, open for lunch and dinner). Hype (rooftop bar and lounge, serving Asian tapas and drinks). Lobby Lounge (serving a range of hot and cold drinks, light bites, and afternoon tea). b Cafe Pastry (serving tea, coffee and a range of sweet and savoury baked goods). 24-hour room service*.
Outdoor swimming pool. Fitness centre. Steam room, sauna and whirlpool. Chi, The Spa*.
Complimentary WiFi access. Laundry service*. Hair/Beauty salon*. Gift shop. Business centre. Complimentary parking.
*Denotes local charge.
Based on 2159 reviews
Rating summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (1854)
Very good (203)
Average (39)
Poor (29)
Terrible (34)
Good experience
Nov 2, 2024hk777travellerHong Kong, China
Nice hotel. Big rooms, comfortable bed.
WiFi isn’t that fast but it’s ok for normal use. Streaming video isn’t great.
The food is excellent especially at the Indian and Italian restaurants on the 28th floor. The menus could do with reprinting - the pages are tired and the way they are clipped into the wooden frame means you can’t read anything…
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Nice hotel. Big rooms, comfortable bed.
WiFi isn’t that fast but it’s ok for normal use. Streaming video isn’t great.
The food is excellent especially at the Indian and Italian restaurants on the 28th floor. The menus could do with reprinting - the pages are tired and the way they are clipped into the wooden frame means you can’t read anything in the left column - very strange. Restaurant staff are friendly but could do with some training to 5 star hotel standards.
Overall though, a great hotel and would happily stay again
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Wonderful Stay 😀
Oct 28, 2024BhavnadariracMumbai, India
Visited this property with my family, we stayed for 3 nights. We booked 2 suites. Mr darshan managed our booking and was very helpful and kind. He offered us a great package and made sure we had a comfortable stay. We had lounge access and enjoyed the high tea and evening cocktail hours at the lounge. The staff is very friendly and warm. Even the…
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Visited this property with my family, we stayed for 3 nights. We booked 2 suites. Mr darshan managed our booking and was very helpful and kind. He offered us a great package and made sure we had a comfortable stay. We had lounge access and enjoyed the high tea and evening cocktail hours at the lounge. The staff is very friendly and warm. Even the salon was really good, Shoutout to the salon professionals jennifer and sarika. The breakfast spread here was super impressive, they had so many options …. Unlimited choices and we loved it. Getting overnight soaked almonds and moong dosa was the highlight for me. We truly had a lovely and memorable stay. Kudos to their hospitality and management.
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Impressive hotel. Unpleasant front desk attitude.
Oct 25, 2024JT14London, United Kingdom
This is a very impressive hotel:
- 25m pool and great gym
- rooms are large and well appointed
- breakfast is lavish (although the staff seem to be working like crazy or the opposite. No real sign of management)
2 issues
- the light switch situation in the room is crazy. Automated lights and curtains but really non-intuitive layout. I must…
Read more
This is a very impressive hotel:
- 25m pool and great gym
- rooms are large and well appointed
- breakfast is lavish (although the staff seem to be working like crazy or the opposite. No real sign of management)
2 issues
- the light switch situation in the room is crazy. Automated lights and curtains but really non-intuitive layout. I must have had 40 switches across 20 locations in a suite. Also half the lights are controlled by each side of the bed so if you are solo, it’s a pain to turn them off.
- the front desk refused to honour the payment system for my travel agent. In short, I was forced to pay myself for a booking that should have been paid by the agent. I am not sure what went wrong, but the attitude of the staff members was horrible. Pity given how great the property could be.
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Excellent stay
Oct 21, 2024lavanya5Singapore, Singapore
Thridhara provided outstanding service, exceeding all expectations. Her professionalism, expertise, and warm demeanor made the experience truly exceptional. Her attention to detail and dedication ensured a seamless and efficient process.
Thank you, Thridhara, for your remarkable service! Your commitment to excellence is truly…
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Thridhara provided outstanding service, exceeding all expectations. Her professionalism, expertise, and warm demeanor made the experience truly exceptional. Her attention to detail and dedication ensured a seamless and efficient process.
Thank you, Thridhara, for your remarkable service! Your commitment to excellence is truly appreciated.
Rating: 5/5 stars
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Great service ..great teamwork
Oct 19, 2024444anitaSouth Africa
Beautiful hotel ...check in was easy and fast ..pratiba was very organized and well knowledgeable ...great service ..room was large. Conformtable and luxurious ...breakfast was delightful..and tasty..staff were all helpful ..and took time to prepare..well done to the team at shangra la
Good experience
