Maya Ubud Resort & Spa

Ubud, Bali

Virgin rating

The hotel

This elegant resort and spa is set in a quiet mountainous area, set high above two river valleys and surrounded by rice fields. The service here at Maya Ubud Resort & Spa is exceptional, with gracious staff and guides on hand to make your stay extra special. The spa is something special as well, with double treatment pavilions allowing couples to be together, and riverside treatment rooms located next to the rushing water!

Amenities

  • Bicycle Rental
  • Tennis
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Safety Deposit Box
  • Spa
  • Swimming Pool

Where is it

Within walking distance of the vibrant artistic centre of Ubud. Transfer time from Denpasar Airport: 1 hour 15 minutes.

Hotel information

108 suites and villas. All with air-conditioning, satellite TV, complimentary WiFi, tea/coffee-making facilities, mini-bar*, telephone, safe and hairdryer. Impressive Forest Suites are located in 3-storey buildings and have a balcony facing the Petanu River Valley or the rice terraces of Peliatan. Rooms either have 1 king-size bed or 2 single beds, sleeping maximum 3 adults or 2 adults and 2 children (rollaway bed can be arranged in addition to the existing sofa bed for up to 2 additional persons per room).

Heavenly Jacuzzi Villas have a terrace with outdoor Jacuzzi and surrounded by vibrant tropical gardens with 1 king-size bed, sleeping maximum 3 adults or 2 adults and 2 children (rollaway bed can be arranged in addition to the existing sofa bed for up to 2 additional persons per room). All villas have en-suite bathroom with bath tub with overhead shower and hand shower, vanity unit, toilet and WiFi access.

Heavenly Pool Villas have a terrace, private plunge pool and outdoor shower, with 1 king-size bed, sleeping maximum 3 adults or 2 adults and 2 children (rollaway bed can be arranged in addition to the existing sofa bed for up to 2 additional persons per room).

2 restaurants; Mayasari Restaurant (buffet breakfast, à la carte International and classical cuisine), River Café (informal poolside dining alongside the banks of Petanu River). Tree Bar (selection of Indonesian and International cuisine) for lunch and dinner. Complimentary daily afternoon tea (4:00pm-5:00pm).

2 infinity swimming pools including a kids pool. Spa at Maya*. Fitness centre and Yoga Pavilion (yoga classes*). Floodlit tennis court. Mountain bikes*. Cooking classes*. Village trekking and forest trails*.

Complimentary Internet access in the library and all rooms and villas. 

*Denotes local charge.


Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2473)
  • Very good (473)
  • Average (125)
  • Poor (33)
  • Terrible (20)
Image of the Tripadvisor rating Amazing

Jul 14, 2024 cecile J

Excellent service, beautiful hotel. Amazing staff. A must go !!! We spent 4 nights there. An oase of peace. A breakfast buffet that provides everything. Perfect ! Every corner there is a staff membre with a smile. We Will be back next time . Thank you!
Image of the Tripadvisor rating Excellent Hotel in Ubud

Jul 14, 2024 DK K London, United Kingdom

Excellent hotel with very personal service. conveniently located near Ubud central, but tucked in lush mountain forest with the reviver running at the end of the horel. The Hotel is spotlessly clean and the staff always go out of their way to help. Special thanks to breakfast team always happy to assist what ever your requirement and always with… Read more
Excellent hotel with very personal service. conveniently located near Ubud central, but tucked in lush mountain forest with the reviver running at the end of the horel. The Hotel is spotlessly clean and the staff always go out of their way to help. Special thanks to breakfast team always happy to assist what ever your requirement and always with smile and very friendly team. Read less
Image of the Tripadvisor rating Heaven on earth

Jul 13, 2024 Kieran O Brighton, United Kingdom

This resort is literally heaven on earth. The facilities were excellent and breakfast and diner were 5 star. The thing that made this stay so special were the staff. Every single member of the team cared about the guests. The grounds are beautifully manicured and set of 3 different levels. There are jungle trails to explore and plenty of places to… Read more
This resort is literally heaven on earth. The facilities were excellent and breakfast and diner were 5 star. The thing that made this stay so special were the staff. Every single member of the team cared about the guests. The grounds are beautifully manicured and set of 3 different levels. There are jungle trails to explore and plenty of places to chill out. I can't empathise how helpful and kind everyone is. There is no need to tip the staff in the resort but we left money in the room for the cleaning and tipped out guides when we left the resort. Cabs can take you to the town and back. Traffic can be a bit heavy at times. What a great place to stay. Highly recommend this place Read less
Image of the Tripadvisor rating Stunning setting

Jul 11, 2024 Alison H

A truly wonderful hotel in a stunning setting. All the staff were so helpful and friendly. A amazing buffet breakfast, so much choice. The spa was in a beautiful setting nestled in the forest and by the river. We had the most incredible massage with flower bath with idyllic view.The infinity pool by the cafe overlooked the river and forest a… Read more
A truly wonderful hotel in a stunning setting. All the staff were so helpful and friendly. A amazing buffet breakfast, so much choice. The spa was in a beautiful setting nestled in the forest and by the river. We had the most incredible massage with flower bath with idyllic view.The infinity pool by the cafe overlooked the river and forest a lovely backdrop for photos. The room was lovely with lots of very thoughtful extras. The hotel had a free shuttle bus,ideal for visiting ubud markets and palace. Read less
Image of the Tripadvisor rating Ehsan family Ubud, Bali 2024 vacation.

Jul 10, 2024 Ahmar E

As I prepare to check out and head back to the UK, I reflect on why 4 out of 5 rating for the Maya Ubud this year after staying here last year too. The resort is beautiful, nestled in a rain forest within Ubud. Very calm, peaceful location and never feels crowded due to the way it is designed. However, weeks in advance of arriving, I always… Read more
As I prepare to check out and head back to the UK, I reflect on why 4 out of 5 rating for the Maya Ubud this year after staying here last year too. The resort is beautiful, nestled in a rain forest within Ubud. Very calm, peaceful location and never feels crowded due to the way it is designed. However, weeks in advance of arriving, I always communicate with hotels to ensure finer details are in place and understood. My daughter has a NUT allergy, so making staff aware is important especially F&B teams. I received several emails that staff had been notified and the F&B team updated and notes on our booking. On arrival, our room had Almond Based Macaroons as part of their welcome. I notified the reception staff the same evening and was assured the staff would not place Nut based products in our room. Over the next 3 consecutive days, nuts were placed in front of my daughter at the Tree Top Bar & again in our room! I raised this several times via the What’s App butler service which we had and again assured this was a mistake (be aware, mistakes can be dangerous with a nut allergy). On the fourth day I was visited by the Resort Manager Mr Mara (very friendly) and the F&B Manager (apologies as I can’t recall his name). Both very friendly and apologetic about the constant ‘mistake’. Lots of apologies, pleasantries, offers of reassurance later they assured there would be no further ‘mistakes’ relating to nut products. And there weren’t I’m pleased to say. What I will say from my observations is this, there seems to be a lack of education / understanding around allergies specifically NUTs here at the resort, in main Ubud cafes and restaurants they are fully aware so not sure why the staff at Maya Ubud are in the ‘dark’ about the severity of a NUT allergy! Maybe it’s a training issue not sure but I do hope they resolve it as I’m sure there are many families with all sorts of allergies not just NUTs that can be very dangerous if exposed to the wrong food products. Overall, some lovely staff who always try to go beyond the edge to help and assist. Thank you again, I’m certain we will be back to stay for a third time. 🙏🏼 Read less