Islamabad Marriott Hotel

Very poor hotel. Issues from the moment we tried to check in to the overall staff. Hotel seems very run down too and service in the restaurants were slow and food very bland. Showers run cold and don’t drain causing water to spill over onto the bathroom floor. Noises from rooms next door meant sleeping was difficult. Lounge food had hair in it and I even found hair in the edge of my coffee cup. Don’t stay here, use the Serena Hotel it is far superior. I wasn’t even able to speak to a supervisor as apparently “everyone was too busy” Peter Tzelepis Read less

Extremely caring staff. Mr Haroon, the front office manager runs a very good hotel. He allowed my family and I to have two renovated rooms on the 4th floor. The pick up and drop off from the airport is also an added plus. We stayed at the hotel as an elite member twice during our time in Islamabad. The lobby restaurant was also excellent in terms of food quality and service, excluding the western deserts. The majority of top tiered restaurants we visited in Pakistan generally don’t have a pastry chef that wowed us during our 2.5 weeks in Pakistan. The tall gentleman that greets guests at the front entrance is a staple of the hotel’s character and service. Read less

Despite a few minor issues I enjoyed the hotel very much. Plenty of dining options and the gym and pool were very welcoming after a long day of work. Room and bed quality excellent, loved the fast laundry and pressing service, and appreciated the sustainability efforts like no plastic bottles and water. Beware breakfast on the weekend was mobbed and hard to get a seat or order anything at the omelette bar without waiting forever. Lovely traditional music 🎵in the lobby. I felt safe at all times. Would return. Read less

I have been staying at this hotel for years now solely because of the Marriott loyalty program. (There is a much better Hotel Serena). However, the hotel is locally operated and evidently poorly. As a Platinum member, there are no room upgrades. The lounge is sad. Benefits not explained at time of check-in (there are none by the way). 1000 points only offered when I asked about it. And late check out entitlement not honoured. Refer to notice. This is the last time I’m staying here. This place does not belong in the Marriott portfolio/ program. Read less

Our recent stay at the Marriott Islamabad was nothing short of magical. As a highly luxurious 5-star hotel, the Marriott Islamabad truly embodies the essence of comfort, luxury, and world-class service. From the moment we arrived until the moment we left, every aspect of our stay was meticulously catered to, creating an unforgettable experience. Arrival and Check-In: A Warm Welcome The moment we stepped into the grand lobby, we were greeted with warm smiles and a sense of genuine hospitality. The check-in process was swift and efficient, handled by courteous staff who ensured that we felt welcomed and at ease. The lobby itself was a testament to elegance, with its opulent decor and soothing ambiance setting the tone for our stay. Rooms: A Haven of Luxury Our stay in the Executive King Room was a perfect blend of comfort and sophistication. Spacious and elegantly furnished, it offered every modern amenity one could wish for. The bed was incredibly comfortable, promising a restful night's sleep. The view from our window, overlooking the stunning Margalla Hills, was simply breathtaking, adding to the room's charm. The meticulous attention to detail in the room's design and cleanliness was impressive, truly reflecting the hotel's commitment to excellence. Executive Lounge: A Touch of Exclusivity One of the highlights of our stay was having access to the Executive Lounge. This exclusive space provided a quiet and comfortable environment to work and hold meetings. The lounge offered complimentary snacks and beverages throughout the day, making it a convenient and enjoyable spot for productivity. The ambiance was conducive to both relaxation and business, adding an extra layer of luxury to our experience. Dining: A Culinary Delight The complimentary breakfast was a feast for the senses. Offering an extensive array of dishes, from local delicacies to international favorites, it catered to every palate. The quality of the food was exceptional, and the presentation was impeccable. Dining at the hotel's various restaurants was equally delightful, with each meal being a gourmet experience in itself. Facilities: Top-Notch Amenities The hotel’s facilities were world-class. The pool area was a serene oasis, perfect for relaxation and unwinding. The fitness center was well-equipped with the latest machines, catering to all our workout needs. Additionally, the spa services provided a rejuvenating experience, with professional therapists ensuring a blissful escape from the stresses of daily life. Service: Exemplary and Attentive What truly set Marriott Islamabad apart was its service. The staff was attentive, friendly, and always willing to go the extra mile to ensure our comfort. Whether it was the housekeeping team, the concierge, or the restaurant staff, everyone exuded professionalism and warmth. Their commitment to providing a personalized experience was evident in every interaction. Connectivity & Entertainment: One of the standout features of our stay was the excellent in-room entertainment and connectivity. The television in our room was top-notch, offering HD quality with a wide selection of channels, including YouTube access. The high-speed internet was exceptionally stable and fast, making it seamless to work and conduct meetings online without any glitches. This reliable connectivity was crucial for maintaining productivity during our stay, adding to the overall convenience and enjoyment of our experience at the Marriott Islamabad. Conclusion: A Memorable Stay Our stay at the Marriott Islamabad was nothing short of exceptional. The combination of luxurious accommodations, outstanding facilities, and unparalleled service made it a memorable experience. For anyone seeking a perfect blend of comfort, luxury, and world-class hospitality, Marriott Islamabad is undoubtedly the place to stay. We look forward to returning to this magical haven on our next visit to Islamabad. Read less