Residence Inn Naples

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120 suites on 3 floors in 2 building with 2 lifts. All rooms are equipped with air-conditioning, flat screen TV with Netflix, complimentary WiFi, alarm/clock radio, telephone, fully-equipped kitchen with tea/coffee-making facilities, fridge, microwave, dining area, workspace, sleeper sofa, hairdryer, iron and board. Safes for hire at front desk*. Studio-1 Queen Suites are open plan with a sleeper sofa in the living area, dining table and chairs, fully-equipped kitchen and 1 queen-size bed, sleeping maximum 3 adults and 1 child or 2 adults and 2 children.

1-Bedroom Suites have a fully-equipped kitchen, living area with pull out sleeper sofa, separate bedroom with 1 queen-size bed, sleeping maximum 3 adults and 1 child or 2 adults and 2 children.

2-Bedroom Larger Suites have a fully-equipped kitchen, living area with pull out sleeper sofa, 2 bathrooms, 2 separate bedrooms with 1 queen-size bed in each, sleeping maximum 4 adults and 2 children.

Peaceful stay

Nov 18, 2024 443gwynj Denbigh, United Kingdom

Are second stay in two years both for 11 nights the hotel is great staff are friendly, rooms clean and tidy, breakfast is fine pool area nice, gym great . Home from home. Plenty of restaurants and shopping within walking distance if you fancy a drink we will book again without hesitation Thanks to all the staff who made are stay peaceful and… Read more

Disappointing

Oct 27, 2024 OhanaTRLJ Florida

Residence Inns are predictably nice - this is an exception. We had to walk outside on an uncovered walkway, with untrimmed bushes covering half of it, in the pouring rain to get to the lobby for breakfast. Room was not clean and reeked of smoke. Very disappointing. Maybe they cater to tourists who don’t care, but I’m not one of them.

Not sure we will return until...

Oct 25, 2024 Getaway61462922401 Loughman, Florida

We've been coming to this hotel for more than 20yrs, staff are really nice & attentive, reception & food areas well maintained. However, rooms are so dated now, unchanged (except for TVs) since our first visit in 2000. C'mon Marriott, you're really letting down your people with substandard rooms.

I would never stay again, it was unsanitary and flat out gross

Aug 12, 2024 slinger6 Chicago, Illinois

I don't say this lightly, I would prefer not to go on vacation vs. staying here again. The person who checked us in was so kinda, and when we asked to have our room switched they were so quick to help out, but the hotel rooms and hallways were truly gross. We did not use the pool and missed the breakfast so I have no comment there. Prior to staying here, I didn't do much research. We are super familiar with the naples area and just needed a place to stay at for a night before our airbnb opened. I travel for work often and trust marriott and didn't think twice about booking a reliable Residence Inn. We got in pretty late, it must have been just before midnight. I point this out because I'm not sure if they were low on availability or something. The first room we were given had a unique scent of throw up upon opening the door. Like it was blatant. When my husband went into the bedroom, there were wet spots all over on the carpet and our gut just felt like the room was not properly cleaned. It really, really smelled. When we opened the crib for our son a bunch of cheerios fell out of the pack and play. It was that moment that I realized I had to be that person to ask for a different room. I really don't often do this but the smell of throw up was overwhelming and the floor was too wet to trust it. Honestly, it was really gross. I'm disappointed they'd even offer this room to someone. When we opened the door to the second room, the smell was overwhelmingly of ciggarettes. It's a nonsmoking hotel and room so clearly someone just broke the rules. They didn't have another crib so we just carried the cheerio crib to this room. We realized two of the garbages in the new room hadn't been emptied. At this point it was like 1AM and we just tried not to think about it and fell asleep. When we woke up we packed up our things and peaced out as quickly as we could. I share this experience because I always trust Marriott but this was BAD. We paid an insane amount of money for our one night (high season) and I left feeling violated. I know that probably sounds comical but I felt scammed. In summary, the check in guy was so kind. This isn't a knock on the workers. But the two rooms we experienced were flat out disgusting and not sanitary. I would not stay there ever again even if the entire stay was free. Read less

No Ice Needed

Aug 11, 2024 jptm2000 Denver, Colorado

I've stayed at many Marriott properties over the years as a Gold Elite member for lifeand I was disappointed in this particular hotel. The cleanliness was subpar regarding the hallways and the room. The cleanliness in the kitchen area could have been better because there were noticeable stains on the stainless steel and the freeze had a malfunction and would stop making ice which had been going for a while. Additionally, there was a noticeable spill of some liquid in the freezer which hadn't been address for sometime. See photos below. Lastly, the shower didn't have any conditioner and the shampoo and body wash had the same watered down liquid which ran out at the end of our 2 day stay. On a positive note, the staff was friendly and helpful and we found that the breakfast area was well attended in the morning. I'll give the property a pass because I'm sure it's a busy hotel with families due the tourist nature of Naples and they probably stay very busy. I didn't consider this property to a great value considering our overall experience against the cost. Read less

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