The Palms Hotel & Spa

Miami Beach, Miami

Virgin rating

The hotel

Step into a Miami retreat at The Palms Hotel & Spa, an oceanfront resort surrounded by tropical foliage that'll make you feel like you are on a paradise island. Dine at Essensia Restaurant on a Caribbean-style covered terrace to give you that island feeling while savouring gourmet cuisine. You’ll also be able to wake up and enjoy unobstructed floor-to-ceiling panoramic views of the Atlantic Ocean from an oceanfront room, or watch the lively and buzzing city life from a city view room. Whichever you choose you’ll be able to see exciting scenes being so close to South Beach.

Amenities

  • Yoga
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Spa
  • Swimming Pool
  • Beachfront location
  • Close to Beach
  • Close to City Centre

Where is it

Directly on Miami Beach, on Collins Avenue, in the Mid Beach area, just a short bike ride from South Beach and walking distance from Lincoln Road. Driving time from airport: 25 minutes.

Hotel information

251 spa-inspired rooms and suites, all with floor-to-ceiling windows, air purification, 49" flat-screen TV with on-demand movie channels and Chromecast in-room entertainment streaming, safe, iHome alarm clock radio, rain showers, hairdryer, bathrobes, slippers, BeeKind® toiletries, steamer, Julius Meini coffee maker, and mini bar. 

Standard Rooms have either 1 king-size bed or 2 double beds, sleeping maximum 4 people.

City View Rooms offer views of the Miami Beach cityscape, with either 1 king-size bed or 2 double beds, sleeping maximum 4 people.

Superior City View Rooms offer views of Miami's skyline, with 1 king-size bed, sleeping maximum 2 people.

Partial Ocean View Rooms overlook the hotel's gardens, with either 1 king-size bed or 2 double beds, sleeping maximum 4 people.

Deluxe Partial Ocean View Rooms are more spacious, with 1 king-size bed and a full-size pull-out sofabed, sleeping maximum 4 people.

Oceanfront Rooms offer panoramis views of the Atlantic Ocean, with either 1 king-size bed or 2 double beds, sleeping maximum 4 people.

Superior Oceanfront Rooms are slightly larger in size, featuring views of the ocean, beach and tropicall pool area, with 1 king-size bed and a full-size pull-out sofabed, sleeping maximum 4 people.

Deluxe Oceanfront Rooms are even more spacious and offer the best views of the Atlantic Ocean, with 1 king-size bed and a full-size pull-out sofabed, sleeping maximum 4 people.

Essensia Restaurant (New American fare comprised of organic & seasonal ingredients, open for breakfast, lunch and dinner). Tiki Bar (casual pool & beach fare and refreshing cocktails). Essensia Bar (signature cocktails, natural wines and light bites). Room service*.

Heated outdoor swimming pool. Poolside cabanas*. Private beach cabanitas*. AVEDA Spa & Salon*. Fitness room. Wellness classes.

Complimentary WiFi is available in all public areas and rooms. Laundry, dry cleaning and pressing services*. Valet parking $45 plus tax per night (payable locally, fee subject to change). Gift shop.

The resort fee is included in the price of your hotel with Virgin Atlantic Holidays.

Resort fee includes:- Unlimited wireless internet access - All local and toll-free phone calls up to 15 minutes in duration - Chomecast in-room entertainment streaming - Beach chairs and towels - Use of fitness centre - Wellness classes. Resort fee and inclusions are subject to change and availability. Please check with the hotel for more information.

*Denotes local charge.

Please note: Minimum age for check-in is 21 years old.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3468)
  • Very good (1393)
  • Average (465)
  • Poor (243)
  • Terrible (224)
Image of the Tripadvisor rating Geez - Facilities Great - Customer Service and Follow Through Not So Much

Oct 29, 2024 Scott M

1. room 333 is horrible - called "city view" should be called alley/wall view with partial intersection 2. ac rattled all night, i called to have it fixed, but it was NOT fixed - kept me up all night on night 2 also despite assurances it would be fixed 3. i called and asked for a 4am wake up call and was told no problem, and that they would… Read more
1. room 333 is horrible - called "city view" should be called alley/wall view with partial intersection 2. ac rattled all night, i called to have it fixed, but it was NOT fixed - kept me up all night on night 2 also despite assurances it would be fixed 3. i called and asked for a 4am wake up call and was told no problem, and that they would follow up with a call at 410am - NO CALL CAME!!!!!! 4. $6 for a bottle of water - that speaks volumes about fleecing customers Read less
Image of the Tripadvisor rating Peaceful, relaxing stay at beautiful gem of a resort in Miami Beach

Oct 28, 2024 Kira W Minneapolis, Minnesota

During my 7 night stay in Miami Beach, 4 nights were spent at The Palms Hotel and 3 nights at another 4 star hotel. The Palms has the perfect formula: large pool and beach area + relatively small hotel = uncrowded outdoor spaces. Even on the busiest days we never had to hunt or wait for an open chair. We love the chair covers for the lounge chairs… Read more
During my 7 night stay in Miami Beach, 4 nights were spent at The Palms Hotel and 3 nights at another 4 star hotel. The Palms has the perfect formula: large pool and beach area + relatively small hotel = uncrowded outdoor spaces. Even on the busiest days we never had to hunt or wait for an open chair. We love the chair covers for the lounge chairs at both the pool and beach, those are fantastic! Staff were attentive, friendly, professional and helpful. The food available at the pool and beach was high quality offering both delicious, healthy salads and bowls, as well as comfort favorites. Compared to same class larger hotel, we received a superior experience at The Palms with less crowds and much fewer rowdy adults and wild young children. At first we thought we would miss having a hot tub, but the pool is heated well enough and at the other resort the hot tub was always filled with young children anyway. Highly recommend The Palms for a peaceful, relaxing stay in Miami Beach! Read less
Image of the Tripadvisor rating Great Resort!

Oct 28, 2024 Heather H

Excellent place to stay while visiting the area. Have stayed there multiple times. Beautiful resort. Clean rooms, comfy beds, friendly and helpful staff. Great location. You can walk to get food or stay in. Beach area was nice. Go down early and chairs are already out. Beach attendants walk out and place towels out for you. Food and drinks can be… Read more
Excellent place to stay while visiting the area. Have stayed there multiple times. Beautiful resort. Clean rooms, comfy beds, friendly and helpful staff. Great location. You can walk to get food or stay in. Beach area was nice. Go down early and chairs are already out. Beach attendants walk out and place towels out for you. Food and drinks can be ordered from the beach and the food was excellent. Hotel backs up to the Miami Boardwalk which you can use for leisure or walking to other restaurants. Read less
Image of the Tripadvisor rating Not as expected

Oct 25, 2024 lama s

Overall is okay but not a great customer service The manager was not nice and they asked for an upgrade to give us the room although I was there for a couple of nights . I had a migraine and I have a bridal appointment after couple of hours and they wouldn’t accommodate us .
Image of the Tripadvisor rating Amazing !!!

Oct 23, 2024 Georgia A

Very nice ! Patricia & Neptune were amazing !! Very helpful and caring staff. Absolutely will be back. The pool and beach were lovely, good food & quick service. The weather was a little windy but the beach staff took great care of us despite the weather.