Ritz Carlton Orlando Grande Lakes

International Drive, Orlando

Virgin rating

The hotel

At The Ritz-Carlton Orlando Grande Lakes, you can take in the ambience of Orlando with a helping of utter sophistication. This hotel offers plenty of opportunities for fun, sport and pampering, without ever having to leave this 500-acre resort. There's a wide selection of on-site activities on offer, with an 18-hole Championship golf course, 40,000 sq ft spa and adventure experiences including fly fishing, eco-tours and kayaking. There is a choice of 11 restaurants and bars offering guests a unique culinary experience. Guest rooms are furnished and fitted to the highest standards and each of the sumptuous bedrooms has a 5ft balcony with panoramic view over the lake, pool or gardens. The resort is located minutes away from world-famous attractions such as Walt Disney World® Resort and Universal Orlando Resort™.

Amenities

  • Tennis
  • Babysitting service
  • Families
  • Bar
  • Fitness Centre/Gym
  • No Smoking
  • Restaurant
  • Safety Deposit Box
  • Spa
  • Valet parking

Where is it

Just off Central Florida Parkway, 10-min drive to Universal Orlando Resort™, 15 minutes to Walt Disney World® Resort.

Hotel information

582 rooms on 15 floors in 1 building with 6 lifts. All with large balcony/patio, air-conditioning, flatscreen cable TV, coffee maker, in-room iPod dock, WiFi, mini-bar, safe, iron and board, bathrobes and slippers, and hairdryer. Free bottled water at turn-down. Standard Rooms have garden view, 2 double beds or 1 king-size bed, sleeping maximum 4 persons.

Lake Front Rooms with lake front view and a balcony sleeping maximum 4 adults or 2 adults and 2 children.

Lake View Rooms with lake view sleeping maximum 2 adults. Connecting rooms available on request.

Executive Suites with lakefront views, 1 king-size bed and a double sofa bed sleeping maximum 4 adults or 2 adults and 2 children.

Presidential Suites and Royal Suites with 1 king-size bed, separate lounge, dining room and kitchen sleeping maximum 2 adults.

Ritz-Carlton Club® Level available with all room types offers:

  • 24-hour access to the Club Lounge; snacks and non-alcoholic drinks
  • Complimentary alcoholic drinks 11:00am-10:00pm
  • Complimentary Ritz Kids for up to 3 children (age 4-12) per day
  • Concierge team 7.00am-10.00pm
  • Five daily food and beverage presentations
  • Views of area fireworks
  • Media rooms with movies and classic family games

Valet parking from US$52 per day, plus tax (payable locally, subject to change). Complimentary shuttle bus to Walt Disney World® Resort and Universal Orlando Resort™.

11 restaurants including Norman's (New World cuisine), Bleu (poolside snacks and cocktails), Fairways Pub (golf clubhouse; steak and seafood), lobby lounge (cocktails and afternoon tea), Highball and Harvest, Vitale (spa café for healthy options) plus dining options at the adjacent JW Marriott.

Outdoor swimming pool, poolside cabanas*, 3 tennis courts, Ritz Kids activities, health spa* with 40 treatment rooms, lap pool, fitness centre, sauna and steam room (local charge for treatments). 18-hole, Greg Norman-designed Championship golf course* (local charge), plus use of all facilities at the JW Marriott Hotel, including 'lazy river' swimming pool. Adventure experiences including guided eco-tours on Shingle Creek* and fishing*.

Complimentary WiFi in public areas. 24-hour room service*. Babysitting services*. Corridor of retail shops.

This hotel has a resort fee of $53 plus tax per room, per day (payable locally, subject to change)

Fee includes: Free WiFi, Unlimited domestic phone calls, WALT DISNEY WORLD Resort and Universal Orlando Resort™, daily recreation activities, driving range privileges, two pool floats, and Ritz Kids (two hours, for 2 children aged 4-12). Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

Wheelchair-accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Rollaway beds available on request (only available for King Rooms and Suites), $20 per night*, subject to change and availability.

Mini-fridge available on request, $20 per night*, subject to change and availability.

Please note: Each hotel has their individual room cleaning operation, which may mean your room isn't serviced every day, please check with the hotel reception team on arrival for further details.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (273)
  • Very good (24)
  • Average (15)
  • Poor (17)
  • Terrible (20)
Image of the Tripadvisor rating Cancelled Travel Plans Turned Into a Magical Experience

Jul 14, 2024 MBENOIT29 Charlotte, North Carolina

My husband and I booked a room with our two kids (ages 9 and 3) after our flight home was cancelled. I never thought I’d be so happy for a cancelled flight, but after staying here, I most certainly am! From the moment we checked in with Gladys at the front desk, she took amazing care of us, ensuring the kids received a snack, welcome champagne… Read more
My husband and I booked a room with our two kids (ages 9 and 3) after our flight home was cancelled. I never thought I’d be so happy for a cancelled flight, but after staying here, I most certainly am! From the moment we checked in with Gladys at the front desk, she took amazing care of us, ensuring the kids received a snack, welcome champagne for the adults, and a complimentary room upgrade as a thank you for our status/loyalty to the Marriott brand. The property is beautiful, family friendly, lots of dining options, pool, playground and a waterpark! If our travels bring us back to Orlando, this is where we’ll be staying! A special thank you to The Ritz Carlton Grande Lakes team for turning an unpleasant travel experience into a wonderful memory for my family. We appreciate each of you more than a review can adequately express. Read less
Image of the Tripadvisor rating Amazing club experience

Jun 10, 2024 rickspt Venice, Florida

We have been vacationing at this Ritz for over 10 years, always staying on the club level. Our trips have always been great, but this year they have truly “upped their game”. It began with a personal email a week before our arrival explaining all of our club benefits. Upon arrival we were immediately greeted by Lisa in the lobby. She made a great… Read more
We have been vacationing at this Ritz for over 10 years, always staying on the club level. Our trips have always been great, but this year they have truly “upped their game”. It began with a personal email a week before our arrival explaining all of our club benefits. Upon arrival we were immediately greeted by Lisa in the lobby. She made a great first impression. Once we arrived at the club lounge we again were warmly greeted by Esther. We next met Trish and she remembered our family from previous stays. There are not enough superlatives to describe Trish. She made us feel at home our entire stay and is the type of person you would book another stay to see her again. She is truly a special person. THank you Trish, Esther,johansen and Jason for such a great stay! Can’t wait to return! Read less
Image of the Tripadvisor rating It starts at the top!

Jun 8, 2024 ckrobynToronto Toronto, Canada

Exceptional! I am a long time Ritz Grande Lakes loyalist, I’ve been staying at this property for our family vacations for more than 10 years. I was at Grande Lakes over the Memorial Day Weekend, and had the opportunity to see the new General Manager assisting his team at the pool on an exceptionally hot Florida day. To be clear, he wasn’t just… Read more
Exceptional! I am a long time Ritz Grande Lakes loyalist, I’ve been staying at this property for our family vacations for more than 10 years. I was at Grande Lakes over the Memorial Day Weekend, and had the opportunity to see the new General Manager assisting his team at the pool on an exceptionally hot Florida day. To be clear, he wasn’t just shaking hands with the guests, he was actively working alongside his team. Exceptional leadership is critical to empower your team to create an exceptional guest experience. I am very excited to be returning for a week in August. The Ritz is, and always will be my number 1 choice for a flawless vacation in Orlando! Read less
Image of the Tripadvisor rating SPA

Jun 4, 2024 marciamelloHawaii

I had a facial at the Spa…. I been there many, many times for many years as well This lady Jamie Shein, was extraordinary nice and very kind, explaining every detail about everything I was getting on my face and why I should do it. This time was something really impressive, how dedicated she was. I needed to write a review because that’s the type… Read more
I had a facial at the Spa…. I been there many, many times for many years as well This lady Jamie Shein, was extraordinary nice and very kind, explaining every detail about everything I was getting on my face and why I should do it. This time was something really impressive, how dedicated she was. I needed to write a review because that’s the type of people we do love to meet when we look to a place to find kindness and peace. Read less
Image of the Tripadvisor rating Fabulous “One”Night Stay!

Jun 1, 2024 339edwind Atlanta, Georgia

Spent last night here at this gorgeous two hotel resort. The Ritz is incredible & we chose the Club Level. Trisha and Esther proved themselves to be the best of the best. Great food and cocktails included. Beautiful views from 1220. Love the pool and the option to go the Marriott pool if you desire. We will come again!! Thank you!!!