Waldorf Astoria Jerusalem

Jerusalem, Israel

Virgin rating

The Palace Restaurant
King's Court Lounge Bar
Grand Deluxe Room
Grand Deluxe Room
Terrace Room
The Garden Terrace
One Bedroom Suite
King Junior Suite
Tower Suite
Tower Suite
Tower Suite
King Family Studio Room
The Palace Restaurant
King's Court Lounge Bar
Grand Deluxe Room
Grand Deluxe Room
Terrace Room
The Garden Terrace
One Bedroom Suite
King Junior Suite
Tower Suite
Tower Suite
Tower Suite
King Family Studio Room

The hotel

As well as the superb service, snazzy décor and tasteful touches you’d expect from a Waldorf Astoria, you may just agree that this hotel tops them all. It’s historic and classy. It’s timeless and relaxed. And even though you may be keen to explore the Old City and all that’s happening just outside, why not grab a fresh coffee first and take in its loveliness from the glass-roofed atrium. If you’re feeling peckish, the food is inspired, from huge breakfast buffets to tasty afternoon teas. In summer, head up to the leafy rooftop garden for al fresco tapas – the views from up here are something else.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Spa
  • Swimming Pool
  • Valet parking
  • Close to City Centre

Where is it

Steps from the Old City, within the heart of Jerusalem. A short distance to Mamilla Mall and city attractions. Transfer time from Ben Gurion Airport: 1 hour 25 minutes.

Hotel information

226 rooms and suites. All with air-conditioning, 46" HDTV, complimentary WiFi access, bathrobes, complimentary pillow menu, bathroom in-mirror TV, safe, coffee machine, newspaper, telephone, welcome amenity, bathroom amenities, mini-bar*, and hairdryer. 

Deluxe Rooms are 430 sq ft and have 1 king-size bed or twin beds, sleeping maximum 3 adults. 

Deluxe Rooms with Balcony are 430 sq ft and have a private balcony, with 1 king-size bed or twin beds, sleeping maximum 3 adults.

Grand Deluxe Rooms are 452 sq ft and have floor-to-ceiling windows, with 1 king-size bed or twin beds, sleeping maximum 3 adults.

Grand Deluxe Rooms with Balcony are 452 sq ft, and are located on the higher floors,  with 1 king-size bed or twin beds, sleeping maximum 3 adults.

Superior Rooms with Balcony are 398 sq ft and have a private balcony and crystal chandeliers, with 1 king-size bed, sleeping maximum 2 adults.

Terrace Rooms are 430 sq ft and have a private furnished terrace, with 1 king-size bed, sleeping maximum 3 adults. 

Family Studio Rooms are 538 sq ft, and feature a living/dining area with sofa bed, and 1 king-size bed, sleeping maximum 4 people.

Junior Suites are 538 sq ft and are located in the historic part of the hotel, with crystal chandeliers, a living and dining area with sofa bed and 1 king-size bed, sleeping maximum 3 adults.

Grand Family Interconnecting Rooms are two connecting rooms, each with either 1 king-size bed or twin beds, sleeping maximum 2 adults and 3 children. 

One Bedroom Suites are 678 sq ft and feature a living room with dining table and sofa bed, and 1 king-size bed, sleeping maximum 3 adults.

Tower Suites are 753 sq ft and are on the 5th–7th floors, with floor-to-ceiling windows, crystal chandeliers, a separate living room with sofa bed and a walk-in closet, with 1 king-size bed, sleeping maximum 3 adults.

The Palace Restaurant (open for buffet breakfast and a la carte dinner). King's Court (casual dining and afternoon tea). Garden Terrace Restaurant (fourth floor outdoor terrace, open seasonally for tapas and cocktails).

SPA Guerlain* with indoor swimming pool, treatment rooms, sauna and fitness centre. Saphira Beauty Salon*. 

Complimentary WiFi access. Concierge. Room service*. Self-parking*  and Valet parking available* (payable locally).

Wheelchair adapted rooms with partially accessible amenities or facilities available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1541)
  • Very good (220)
  • Average (108)
  • Poor (76)
  • Terrible (76)
Image of the Tripadvisor rating Too expensive

Nov 7, 2024 Resort49056

I’ve came to this hotel after being in another hotel one day before and because this hotel cost twice ,my expectations were high and I was disappointed. The good things are:balcony,very nice breakfast and the fact they left me cakes and champagne in the room because I’ve told it’s my birthday and also central location But the sauna is with very… Read more
I’ve came to this hotel after being in another hotel one day before and because this hotel cost twice ,my expectations were high and I was disappointed. The good things are:balcony,very nice breakfast and the fact they left me cakes and champagne in the room because I’ve told it’s my birthday and also central location But the sauna is with very low temperature,somebody took our robe from chair while we were 3 min in sauna,there is no cold water in shower and it is not written that tax will be added to the sum paid(another one hundred dollars)I have found later that tax could be added in small letters but usually you see the whole amount when ordering a room so for me the cost benefit value was low,I have never stayed night in 700 dollars and thought it will be something special but it is not. Read less
Image of the Tripadvisor rating The best hotel in Israel

Sep 3, 2024 martinrV5112QY

The only International Hotel with International Level Standard in all Israel . The crew are amazing. I must said is the only hotel with customer experience service in Israel. Veronica the hostess is so kindly also Dvora and Ahmed Ayyad Dry Martin it’s a Yeahhh! Customer experience service approved!!! Martin Ritzer
Image of the Tripadvisor rating Great Location and Amenities

Jul 23, 2024 189garyc Hattiesburg, Mississippi

I stayed here while I was visiting the Old City. Perfect location to walk to the Jaffa Gate and visit the historical biblical sites: Church of the Holy Sepulcher, the Western Wall etc. there is a mall type walking street, Mamilla St that has plenty of shopping and dining. The hotel has two restaurants, a spa and the room was clean and comfortable.
Image of the Tripadvisor rating Waldorf Astoria Jerusalem feels like our second home

Jul 17, 2024 john36j New York City, New York

Completed my 15th visit to the dazzling Waldorf Astoria Jerusalem. Thank you Ihab, the Front Office Manager who was responding to my emails late at night asking how he can assist us during our stay. During my check-in, Alexi from the front desk did not stop searching until he found the perfect room. And thanks to Rami, Assem, Siham, Karim from… Read more
Completed my 15th visit to the dazzling Waldorf Astoria Jerusalem. Thank you Ihab, the Front Office Manager who was responding to my emails late at night asking how he can assist us during our stay. During my check-in, Alexi from the front desk did not stop searching until he found the perfect room. And thanks to Rami, Assem, Siham, Karim from the front office. Amazing how Avner, the General Manager and Ameer, the Director of Operations don’t hide in their offices. Rather, they can both be easily found in the hotel lobby or dining room always ready to assist the hotel guests in any way possible. Maamoon, the outstanding Maitre d’hotel is a treasure. Maamoon is available from early morning until late at night working hard to please the Waldorf Astoria Jerusalem guests. And he has a great staff, including the waiter Hanna who goes above and beyond. And Sumaya who remembered exactly where we like to sit and our special food requests. And Wissam, the master of drinks who just introduced new yummy smoothies (containing passion fruit) for breakfast. Maxim and Mani were happy to assist with custom requests. No doubt we will return very soon, as the Waldorf Astoria Jerusalem feels like our second home. Read less
Image of the Tripadvisor rating I am very disappointed

May 4, 2024 francismO9571VX

This message was sent to the hotel restaurant on Friday May 3 but of course without response.... I am Mr MARX, I am very disappointed as I booked for afternoon tea today Thursday May 2nd at 15h30 and you are asking me for a confirmation this morning May 2nd. I do it. When I arrived at your hotel, the waiter told me that there was no afternoon tea… Read more
This message was sent to the hotel restaurant on Friday May 3 but of course without response.... I am Mr MARX, I am very disappointed as I booked for afternoon tea today Thursday May 2nd at 15h30 and you are asking me for a confirmation this morning May 2nd. I do it. When I arrived at your hotel, the waiter told me that there was no afternoon tea today. No one informed me of this fact despite the fact that when perform the booking I have clearly indicated AFTERNOON TEA I was so worried because it was a surprise for my wife's birthday! ! Francis MARX Read less