Simply the Best!
Nov 20, 2024 Twoscompany66 Atherstone, United Kingdom
We have been staying here (with the exception of the pandemic years) for over 15 years. We have stayed in many other UAE hotels, but love the Grand Hyatt for its grandeur and location. Every time we check in, we receive a lovely welcome. The staff are professional and friendly. We received an anniversary update. There were fruit, flowers and…
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We have been staying here (with the exception of the pandemic years) for over 15 years. We have stayed in many other UAE hotels, but love the Grand Hyatt for its grandeur and location. Every time we check in, we receive a lovely welcome. The staff are professional and friendly. We received an anniversary update. There were fruit, flowers and a cake, which we thank the Grand Hyatt for. Our room was on the 16th floor and had been refurbished to a great standard. The beds are very comfortable, the bed linens luxurious and the bathrooms are opulent. The Smart TV is large with plenty of options.
The staff are always very courteous; the facilities and food are first class and the place is always pristine. It is a pity that the tennis courts have been removed and the gardens are being updated to accommodate a water park, but I suppose the hotel has to update with the demands of its guests. We only hope that there will be quiet places for those who simply like to sunbath and have a dip in the pool to cool down.
The Club access in the evenings is excellent, and works very well. The Collective restaurant, though busy at breakfast time is, by far, the best one for breakfast. Thank you to everyone for making our stay, as ever, very memorable. We will be back.
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