Hilton Boston Park Plaza

Boston, USA

Virgin rating

The hotel

As synonymous with Boston as the eponymous tea party and cream pie, Hilton Boston Park Plaza has been a landmark on the city’s hotel circuit since it opened 90 years ago. Reinterpreted for the 21st century traveller with a $100 million mega-makeover, it now adds contemporary décor and mod-cons to its timeless elegance. And you’re in good company, with all bar two US Presidents staying here since it opened. It’s easy to see why, with a top-drawer location near Boston Common. Of course, they wouldn’t all have experienced today’s attractions, which include a mammoth 20,000 SF Health Club, the nightly cocktail hour (well 5 hours) in the Library, and the New England inspired dining of its Off the Common restaurant, with Boston’s signature lobster rolls a menu favourite.

Amenities

  • Fitness Centre/Gym
  • Restaurant
  • Safety Deposit Box
  • Spa
  • Valet parking
  • Close to City Centre

Where is it

In the heart of historic Back Bay and steps from Boston Common. Transfer time from Boston Logan International Airport: 30 minutes.

Hotel information

1054 rooms. All with 47” interactive smart TV, Keurig coffee maker, safe and 100% blackout shades. 

Standard Rooms are compact, with 1 double bed, sleeping maximum 2 adults. 

Superior Rooms are 180–280 sq ft and have 1 king-size bed, 1 queen-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 1 child (3rd guest on a rollaway bed*).

Deluxe Rooms are 280–380 sq ft and have 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 1 child (3rd guest on a rollaway bed*).

One Bedroom Suites are 530 sq ft and have a separate living room, full bathroom and additional powder room, with 1 king-size bed, sleeping maximum 2 adults.

Studio Suites are 350_550 sq ft and have city views and a living space with leather sofa, with 1 queen-size bed, sleeping maximum 2 adults.

Off the Common (lobby restaurant; open for breakfast and limited late night menu). STRIP by Strega (sophisticated lounge and contemporary steakhouse). M.J O'Connor's (Irish pub). Starbucks®. In-room spa services*. Lynx Fitness Club (group training classes, yoga, Pilates, cardio, strength equipment and Topgolf Swing Suite). Room service*. Concierge. Valet parking $58 plus tax, per night (payable locally, subject to change).

This hotel has a resort fee of $30 plus tax per room, per day (payable locally, subject to change).

Resort fee includes use of the following amenities - Unlimited streaming quality high-speed WiFi in guest rooms, for up to 6 devices - Unlimited local and domestic long distance phone calls - Unlimited access to digital news and magazines via PressReader - ChromeCast streaming for personalised entertainment in each guest room - Complimentary access to the state-of-the-art fitness centre - Quick and easy e-checkout via the guest room TV - Complimentary boarding pass printing at the FedEx Business Centre - Complimentary notary services upon request, Monday-Friday​ only - Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2991)
  • Very good (1412)
  • Average (746)
  • Poor (411)
  • Terrible (322)
Image of the Tripadvisor rating Above & beyond

Jul 15, 2024 BroJLA

Really grateful for Jennifer, Richard & Moises for the hospitality all week during our National Conference. Aspen Institute: Forum For Community Solutions. The prep from the entire staff at the the plaza as well as ensuring everyone had a safe journey home was LOVE
Image of the Tripadvisor rating Fitness center, starbucks & amazing bar!

Jul 14, 2024 alabamaonthego Birmingham, Alabama

Absolutely love this hotel. I would highly recommend and next time we visit Boston we will definitely stay here. The lobby bar area was always a “fun” busy and excellent fitness center including golf simulators and starbucks! Customer Service at the front desk was excellent although the concierge was often out during our 4 day stay. The only… Read more
Absolutely love this hotel. I would highly recommend and next time we visit Boston we will definitely stay here. The lobby bar area was always a “fun” busy and excellent fitness center including golf simulators and starbucks! Customer Service at the front desk was excellent although the concierge was often out during our 4 day stay. The only reason I am giving 4 out of 5 is due to the tiny bathroom. Read less
Image of the Tripadvisor rating Excellent support by the front desk

Jul 11, 2024 Gul G

Richard at the front desk helped us tremendously throughout our stay. We couldn’t initially get the room we reserved because the hotel was overbooked during 4th of july. He helped us sort that out, which was a huge relief. He also addressed all our questions and requests kindly, patiently and effectively. He is definitely the reason why we are… Read more
Richard at the front desk helped us tremendously throughout our stay. We couldn’t initially get the room we reserved because the hotel was overbooked during 4th of july. He helped us sort that out, which was a huge relief. He also addressed all our questions and requests kindly, patiently and effectively. He is definitely the reason why we are giving our stay 5 stars. Read less
Image of the Tripadvisor rating Great location and comfortable bed - read about shady "destination fee" at the end

Jul 11, 2024 AnnO350 Austin, Texas

We stayed there for the 4th of July festivities. THE GOOD: The hotel was in a very convenient location, and we were able to walk everywhere. We had actually stayed there years ago before Hilton acquired it - we didn't realize it until we got to the hotel and recognized it. I liked our room better this time. It was larger, but it could have been… Read more
We stayed there for the 4th of July festivities. THE GOOD: The hotel was in a very convenient location, and we were able to walk everywhere. We had actually stayed there years ago before Hilton acquired it - we didn't realize it until we got to the hotel and recognized it. I liked our room better this time. It was larger, but it could have been because we ended up getting the ADA accessible room which is more spacious. The room was clean and the bed was super comfortable. THE NOT SO GOOD (BEWARE): At checkout, we noticed there was a $35/day "Destination Fee." When we spoke to the front desk, we were told that it's standard if we book through a third party. He said the email confirmation and front desk at check-in should have told us about it. We were NOT told at check-in, and the email confirmation, which I pulled up for him, said nothing about it. In the end, he begrudgingly credited us back. Read less
Image of the Tripadvisor rating Not up to Hilton standards

Jul 8, 2024 X6479FGkaties

This hotel was ok, but the whole advantage of staying at a Hilton is that you know what you are getting. However, here the rooms and beds were not really up to that standard. We book at Hiltons partly because we have a friend with back problems who generally doesn't have issues with the Hilton beds. However the ones in our room were very… Read more
This hotel was ok, but the whole advantage of staying at a Hilton is that you know what you are getting. However, here the rooms and beds were not really up to that standard. We book at Hiltons partly because we have a friend with back problems who generally doesn't have issues with the Hilton beds. However the ones in our room were very hard/substandard. She had to go to Target to get mattress foam after the first night. The bathroom is also tiny tiny, and the door is so thin you can hear EVERYTHING when someone is using it. The location is great, and the staff was friendly, but this was just not the room I was expecting at this price point. Read less