Westin Copley Place

Boston, USA

Virgin rating

The hotel

If you're looking to get amongst the very best of Boston's Back Bay area then The Westin Copley Place gives you a plush platform from which to spring into all the downtown action. Boasting a AAA Four Diamond award and the only Green Seal certification in Massachusetts means that this hotel definitely has your best interests at heart, with Heavenly baths and beds adding to the contemporary comforts to be found in your guest room or suite. Making space for dining out is also an excellent idea whilst in Boston and as you'll find a Brazilian steakhouse and Japanese restaurant on-site, as well as craft cocktails served at Bar 10, you know that this is an awesome offer that's going to be pretty hard to beat. From the views from the Pru's 50th floor to the brownstone boutiques on Newbury Street, the Westin Copley Place provides access to all of Boston, with a walkway entrance to Copley Place Mall just the tip of the iceberg with regards to things to do in the City on the Hill.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Close to City Centre

Where is it

Back Bay location on Huntingdon Avenue, close to numerous downtown attractions, including Copley Place Mall which is connected via a second floor skywalk. Transfer time from Boston Logan International Airport: 15 minutes.

Hotel information

803 rooms and suites, across 36 floors. All with air-conditioning, WiFi access, HDTV, iPod docking station, tea/coffee-making facilities, safe*, mini fridge, iron and ironing board, bathroom amenities, bathrobe, and hairdryer. Traditional Guest Rooms are 293 sq. ft and have 1 king-size bed or 2 queen-size beds, sleeping maximum 4 people.

City View Rooms are 392sq ft and have views of Hancock Tower, with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 people.

Corner King Larger Rooms are 400sq ft and have views over Boston, with 1 king-size bed, sleeping maximum 3 people (3rd person on a rollaway bed).

River View Rooms are 392sq ft and have views of Charles River, with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 people.

Studio Suites are 480–550sq ft and have views of the city from their corner location, with 1 king-size bed or 2 queen-size beds, sleeping maximum 5 people (5th person on a rollaway bed).

River View Studio Suites are 550sq ft with views of Charles River and a spacious living area, with 1 king-size bed plus a sofa bed or 2 queen-size beds plus a sofa bed, sleeping maximum 5 people.

Executive One Bedroom Suites are 550sq ft with city views, and a separate living room, with 1 king-size bed, sleeping maximum 3 people.

Club Rooms provide access to the club lounge which includes complimentary continental breakfast, hors d'oeuvres, complimentary non-alcoholic drinks, high-speed WiFi, and complimentary business services. 

Fogo de Chão (Brazilian steakhouse, open for lunch and dinner). ShabuMaru (Japanese cuisine, open for lunch and dinner). Bar 10 (cocktails and classic American dishes, open for breakfast and dinner). Starbucks®. Ingredients (coffee bar and grab-and-go food). The Huntington (American breakfast, temporarily closed).

24-hour WestinWORKOUT fitness centre.

Valet parking $65 plus tax, per night (payable locally, fee subject to change). Laundry service*. Room service*. Gift shop. 

*Denotes local charge.

One person must be aged 21 years and over in each room at check-in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2586)
  • Very good (1589)
  • Average (538)
  • Poor (208)
  • Terrible (151)
Image of the Tripadvisor rating A great hotel!

Nov 7, 2024 Tom B Richmond, Virginia

An overall outstanding hotel and consistently provides a high quality experience. The rooms are spacious compared to some other hotels and very well maintained. Rooms on the higher floors have panoramic views and very comfortable furnishings. I particularly enjoy the fluffy pillows! The location is convenient to numerous excellent restaurants… Read more
An overall outstanding hotel and consistently provides a high quality experience. The rooms are spacious compared to some other hotels and very well maintained. Rooms on the higher floors have panoramic views and very comfortable furnishings. I particularly enjoy the fluffy pillows! The location is convenient to numerous excellent restaurants and shopping. Public transportation is readily available, and the central location is ideal. During my numerous stays, I’ve enjoyed the Westin Club Lounge which is managed by Irene. She warmly greets each guest and ensures everyone enjoys the great food and beverage service. Fortunately, the hotel has a gym with cardio equipment, weight machines, and free weights! This is easily the best hotel of the 6 other hotels I’ve stayed in when visiting Boston. Read less
Image of the Tripadvisor rating Really great choice when in Boston.

Nov 7, 2024 AliciaKod Wilmington, Delaware

Wonderful hotel on our first trip to Boston. It was central to EVERYTHING! We could walk to the Seaport, historical sites, Boston Common and pretty much everywhere in the city. Although long - we even walked to Harvard and MIT. The hop on hop off shuttle or Duck boats are also right outside. It is attached to the shopping mall and connects by… Read more
Wonderful hotel on our first trip to Boston. It was central to EVERYTHING! We could walk to the Seaport, historical sites, Boston Common and pretty much everywhere in the city. Although long - we even walked to Harvard and MIT. The hop on hop off shuttle or Duck boats are also right outside. It is attached to the shopping mall and connects by enclosure to the Prudential Center with more shopping and dining. So if the weather is bad you don't have to go outside to walk, eat and do something. We had a corner room and the view was great. It was hot outside one day during our stay and the air didn't work too well so it was HOT in the room. Thankfully the room had a tiny window that opened so that helped. Bed was comfortable, room was a nice size and was very clean. Lots of working elevators were available too. We only ate there for breakfast. They had a buffet all the days of our stay (I think it may sometimes only be on weekends) and it was really good. It had lots of fresh and healthy options (avocado toast, overnight oats, etc.) and the bacon was crispy! Servers were so friendly and attentive. The front desk was nice at check in, but other than that we really had no interaction with workers at the hotel besides at breakfast. Overall a great stay and I would highly recommend. Read less
Image of the Tripadvisor rating Excellent hotel, look forward to returning

Oct 27, 2024 TonyU1993

Well located, excellent amenities, one of the better gyms I’ve seen, and a lounge to boot! All those things help rank the hotel highly in my mind, but the staff took them over the top. Irene truly went above and beyond and made this a hotel I will look to return to in the future.
Image of the Tripadvisor rating Great location, wonderful staff, nice rooms - perfect!

Oct 18, 2024 Melanie G Santa Monica, California

Just back from wonderful stay at this perfectly centrally located hotel and happy to report that the people who work there make sure that your stay is spectacular! This is about the 6th time we've stayed at this wonderful centrally located and VERY well managed Westin. Rooms and location are perfect - truly great. However it is the people that… Read more
Just back from wonderful stay at this perfectly centrally located hotel and happy to report that the people who work there make sure that your stay is spectacular! This is about the 6th time we've stayed at this wonderful centrally located and VERY well managed Westin. Rooms and location are perfect - truly great. However it is the people that make it spectacular and for us a home away from home. Forgive me if I gush! BUT the PEOPLE who work at this Westin are THAT good! Many of them have worked there for decades - it is THAT well managed. Irene Yeung in the lounge is a ray of sunshine and makes sure everyone is well taken care of. She goes above and beyond!! Loved service from David and Tia in Lounge. At BAR 10 Fabila continues to be great in the AM and Jason and Bernardo in the PM couldn't have been nicer. Good music Friday at Bar 10 btw. Frank the Concierge is, as always, warm and fantastic. A couple of people recently retired...after decades... (and sadly Ezra always great at Bar 10 was out on leave) but met some new people -- Marissa Front Desk Manager via email before our stay and Yael (sp?) front desk was kind too. Housekeeper was perfect (I don't know her name). All in all cannot be more pleased with the location, rooms and staff. We will be returning here in MAY for our son's college graduation!!! Highly recommended. I travel all over the world and this is one of my favorite places to stay. p.s. you can walk anywhere from here and it is right next to the T, the Back Bay train station, and the LOGAN Express stops 1 block away. Read less
Image of the Tripadvisor rating Buyer Beware

Oct 18, 2024 Joshua A

This place was a joke. I've been a loyal Marriott member and made reservations for my entire team for the event. Some members wanted some extended days so I took care of it. We then noticed the INSANE amount they wanted for the extra days ($600+ midweek during non-peak season) and so I cancelled a month before our trip. I was still charged… Read more
This place was a joke. I've been a loyal Marriott member and made reservations for my entire team for the event. Some members wanted some extended days so I took care of it. We then noticed the INSANE amount they wanted for the extra days ($600+ midweek during non-peak season) and so I cancelled a month before our trip. I was still charged $1200 for no-shows and have been battling with them ever sense. The hotel keeps sending me to Marriott's international line versus handling in-house. I've given them multiple opportunities to do the right thing and they are still combative. I'll never stay here again and it has damaged my relationship with Marriott. Don't stay here! Read less