Best Western Plus Ruby's Inn

My girlfriend and I stayed at BW+RI during our trip to Bryce Canyon National Park, and WOW there are few words I can use to describe how perfect it was! The check in process was easy, and they offer express checkout as well. Staff was friendly and accommodating, making the process a breeze. The hotel is separated into different "lodges" which is a neat idea. We stayed in the Elk Lodge, in a room with 2 Queen Beds (the cheapest option at the time), and unfortunately there was not a single King room to move into. No problem though, we were happy with our originally booked setup! The room itself was clean and had a refrigerator and microwave, as well as TV equipped with Chromecast capabilities to stream your devices. We thought that was a nice touch for us to wind down in the evenings. It was nice and quiet, and you actually get a pretty great sunset view as well. The main building of the complex housed the general store and restaurant, both of which employed kind and helpful staff. The food at the restaurant was solid for the price, but nothing special. They do provide free breakfast buffet during your stay though! The general store has plenty of souvenirs and other things, as well as a grocery store in the back that even has fresh veggies. This was helpful when we ran out of suncreen! There is also a cute little strip of shops across the street that are fun for kids. But the best thing about staying here, which we did not realize at the time that we booked, is that the Bryce Canyon NP shuttle picks up literally in front of the hotel to take you into the park! All you have to do is purchase your park entry pass at the Main Shuttle Station across the street. No need to drive your car, and there was plenty of room on the shuttle even during peak season in mid-July. This was so convenient! Just the cherry on top of a perfect stay. We would recommend this hotel to anyone looking for the perfect place to stay during a visit to BCNP. Read less

My husband and I arrived after a whirlwind drive from Canada not really knowing much about Ruby's Inn aside from a quick internet search and some Trip Advisor reviews. The older motel buildings have obviously been refurbished since being built but are now ready for another update. The room was exceptionally clean, however. Don't bother taking your suitcases into the lobby at check-in as the inn is a series of buildings away from the main 'lodge.'. Once you know which building you're in you can drive closer and park to unload. I wish my husband was told that second floor rooms don't have elevator access as I had a recent knee injury they made accessibility more difficult, but that was our error for not inquiring. The room had everything we needed, was very clean and had an individual a/c unit. It was quite hot while we were there, 30°C, and the unit did struggle to keep up. The general store has everything you would need from groceries, camping supplies, clothing, souvenirs and more! The buffet was very good and the free breakfast buffet had the most selection I've seen at a complimentary hotel breakfast. My husband had online course work to do during our stay and the wifi was more than adequate for his needs. The location is second to none being the closest to Bryce Canyon. Read less

I can only speak to the lodge, but it was incredibly loud in our room. We were outside the pool and you could hear every noise from the hall and pool. Staff were nice and helpful, lobby and stores and conference area seemed nice, but rooms and halls are old and run down and there is no soundproofiing. Location is great and it is fantastic you can get the shuttle to bryce from the hotel. Breakfast offered very few vegetarian options other than cereal and oatmeal and we had very poor service at breakfast. We had two nights booked but left after one. Read less