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Relax, chill, and enjoy the desert life in this home away from home. With two award winning golf courses, a kids club, multiple pools and activities, and plenty of food - you won't need to leave the resort for anything. In your fully equipped villa you can cook a family dinner, or perhaps you'd rather be waited upon at the Agave Grill & Bar. Either way, nestled amid the Santa Rosa Mountains in Southern California, you'll go into full relaxation mode here.
Amenities
Tennis
Bar
Fitness Centre/Gym
Hot tub
Internet Access
Laundry Service
No Smoking
Restaurant
Safety Deposit Box
Spa
Swimming Pool
Where is it
Located 3 miles from downtown Palm Desert, and 12 miles from Palm Springs International Airport.
Hotel information
One or Two Bedroom Villas, all with private balcony, air-conditioning, Westin Heavenly® Bed, kitchenette, washer/dryer, flat-screen TV, WiFi access, safe, and sofa bed.
One Bedroom Villas sleep maximum 4 people.
Two bedroom Villas sleep maximum 8 people.
Agave Grill & Bar (American favourites, open for dinner and drinks). Sanctuary Pool Bar (serving drinks and casual fare). Mountain View Marketplace (serving Starbucks and grab-and-go snacks). Palo Verde Snack Shop (seasonal).
3 swimming pools with 2 waterslides, a kids pool and a whirlpool. 24-hour fitness centre. Tennis courts. Pickleball. Basketball. 2 championship golf courses*. BBQ areas. Kids Club. Teen room.
Parking $25 plus tax per night (payable locally, fee subject to change). Complimentary WiFi access. Laundry service*.
*Denotes local charge
Based on 1610 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (907)
Very good (431)
Average (147)
Poor (72)
Terrible (53)
Exceptional customer service.
Sep 26, 2024jokelly22New York City, New York
I stayed here for business and, despite the construction, this place is beautiful and should be more so when I return. The grounds are clean and the customer service is second to none. When I called the front desk and asked where I can find bottled water, they responded by having someone drop off a few bottles at my door. I will be back to play…
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I stayed here for business and, despite the construction, this place is beautiful and should be more so when I return. The grounds are clean and the customer service is second to none. When I called the front desk and asked where I can find bottled water, they responded by having someone drop off a few bottles at my door. I will be back to play some golf next time.
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Being woken up by jackhammers makes for a disappointing trip!!
Sep 24, 2024Juliet T
I’ve stayed at a lot of places in the Palm Springs/Desert area for decades and this was one of the worst trips I’ve experienced!
We were assigned to building 6 room 6308…across from the adult pool which was unfortunately closed and under construction…that was our view from our balcony which was a nice size but not a great view to look at…
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I’ve stayed at a lot of places in the Palm Springs/Desert area for decades and this was one of the worst trips I’ve experienced!
We were assigned to building 6 room 6308…across from the adult pool which was unfortunately closed and under construction…that was our view from our balcony which was a nice size but not a great view to look at while sitting out there.
The room was lovely and well furnished…. Everything looked clean and newer and the one bedroom villa had evening we needed for our 5 night stay. It has a kitchenette and nice furnishings but it was very very dark…only 2 little windows in the living room and a slider that goes out to the balcony with a large covered patio which was nice and large but unfortunately didn’t have a great view due to the closed pool under construction . The bed was very comfortable and we would have slept well except we were woken up the first two days of our trip by jackhammers than started around 8am (Thursday and Friday). I don’t understand how a hotel could have guests stay while construction noises are going on…if we were told this, we would not have stayed here…who wants to go on a relaxing vacation only to be awoken by construction noise!!!
There was also a very annoying whirring sound going off all night….at first I thought it was the A//C but it ran continuously even when the A/C was off…I’m not sure what it was but were on the third floor of building 6…the top floor..it sounded like a fan blowing on the roof but I’m not sure what it was but it kept us up and prevented a deep sleep!!💤
On top of this we weren’t informed that the adult pool was closed which is where my husband and I like to spend our days while on vacation….away from noisy kids and splashing while we’re on vacation….we had to go to one of the two other pools which were very crowded, full of kids and noise and not relaxing at all!!!
The other thing that’s really upsetting is having to check out by 10am…my husband and I are both night owls so early rising, especially while on a vacation is a HUGE bummer!!
Needless to say our trip was ruined and we felt like we both needed another vacation after this trip and will never be staying here again. this turned out to be one of our worst trips ever at any hotel and a very disappointing experience.
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I would definitely stay at the Westin Willows again!
Aug 25, 2024Elaine KMission Viejo, California
I really enjoyed this place. The rooms were very nice and clean, well layed out.
I highly recommend this place. We came during the hot spell. The mornings and evenings were very nice in terms of weather. Food at the Agave was very very good!
The staff is very pleasant and welcoming.
Regularly stay here, 100% recommend
Aug 18, 2024Erica_EME14
This is our fifth or sixth time staying in a two bedroom villa. We got an excellent price during the summer low season.
I will say our visit took an odd turn to start where we were given an occupied room. I unfortunately walked in on someone naked drying their hair. I quickly closed the door and left the premises.
While the front desk clerk…
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This is our fifth or sixth time staying in a two bedroom villa. We got an excellent price during the summer low season.
I will say our visit took an odd turn to start where we were given an occupied room. I unfortunately walked in on someone naked drying their hair. I quickly closed the door and left the premises.
While the front desk clerk was significantly apologetic, I would have expected to hear from a manager, which we did not.
I can’t say this significantly detracted from our stay though it reminded me to always put the privacy lock on from the inside when occupying my room!
Great amenities, my son used the gym several times, we used the pool and ping pong tables next to the main lobby area. Pools are kept very clean and mostly quiet. It would be nice if they were a bit cooler but that must be next to impossible in the summer.
Units are well equipped with everything you could need for a stay and laundry is very handy. Sitting out on the deck is lovely on an evening.
I suggest always asking for a top floor room if noise interrupts your sleep. Anytime there are kids above you, it’s quite noisy.
Would stay here again at the right price $2-300 per night.). Any price over that you can usually find a house for rent with a pool, which for us is a better option.
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Great Stay
Aug 11, 2024sunfun2492Vancouver
Beautiful resort with very nice and helpful staff. Large resort with several different pools scattered throughout the resort, each of which provides a slightly different experience. 2 of the pools have a waterslide at them which is great for the kids, and 'big kids'. They have a wonderful restaurant on site with nice drinks and sometimes live…
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Beautiful resort with very nice and helpful staff. Large resort with several different pools scattered throughout the resort, each of which provides a slightly different experience. 2 of the pools have a waterslide at them which is great for the kids, and 'big kids'. They have a wonderful restaurant on site with nice drinks and sometimes live music. They have a great full sports bar by the main pool with an amazing bar tender, sorry, can't remember his name. My only complaint was that we were there in the middle of the summer with 47 degree celcius temperatures, and the pool water was still heated. I guess it's partially our fault for not mentioning it the staff, but they should have turned the water heater off for the summer. We had one of their run of the mill one bedroom suites, which had a king bed in the bedroom and a patio off that bedroom. The room also had a living room with sofa bed, a kitchen with an electric stove top and no oven, but it had a microwave which operates as an oven as well. It also had a full fridge and a large bathroom. Overall, this was our second time here in 2 years and we loved it. A great place to come with other families and relax.
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Exceptional customer service.
