ANdAZ San Diego

San Diego, California

Virgin rating

The hotel

In the heart of the Gaslamp District, the Andaz is a sophisticated yet simple hotel offering the very best in accommodation and entertainment. The rooftop is the place to be– it’s not only home to a beautiful swimming pool and sundeck, its where you’ll find San Diego’s largest rooftop bar with DJs spinning the latest tunes whilst you sip cocktails and admire panoramic views of the downtown skyline. If you feel the need for a work-out, the gym is open 24-hours. A lovely place to while away the evening, afterwards you can head to RoofTop600 on the weekends. San Diego’s myriad attractions are all close by, including great shopping at Horton Plaza, just 2 blocks away.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Night Club
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Swimming Pool
  • Valet parking
  • Close to City Centre

Where is it

In the historic Gaslamp District, the centre of entertainmant, shopping and a large variety of restaurants and attractions including Balboa Park and Museum, Seaport Village and San Diego Bay. Valet parking $42 plus tax per night (payable locally, subject to change).

Hotel information

159 rooms on 6 floors in 1 building. All with air-conditioning, satellite TV with premium channels and pay-per-view films, telephone, complimentary WiFi, mini bar, tea/coffee maker, iPod dock, safe, bath robes, slippers, hairdryer, iron and board. Andaz Queen Rooms with 1 queen-size bed, sleeping max 2 adults.

Rooftop with swimming pool, lounge and sundeck. 24-hour gym. Ivy Boutique. RoofTop600 (open Thu-Sat nights). 24-hour room service*. Laundry/dry cleaning service*. Complimentary non-alcoholic mini-bar items and a limited selection of snacks replenished daily. Newspaper daily. Complimentary local phone calls and WiFi.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1274)
  • Very good (566)
  • Average (292)
  • Poor (184)
  • Terrible (150)
Image of the Tripadvisor rating A pleasant surprise

Jul 11, 2024 Nigel16494 San Jose, California

It was not as expected. We read horror stories of the homeless issues and noise but we didn’t see it. We did see a few homeless but that’s life. Fairly safe to walk around just don’t walk the wrong way. The hotel staff were nice and pleasant, the room was nice and modern. The rooftop bar shut at 9pm so missed it. Breakfast was very expensive but… Read more
It was not as expected. We read horror stories of the homeless issues and noise but we didn’t see it. We did see a few homeless but that’s life. Fairly safe to walk around just don’t walk the wrong way. The hotel staff were nice and pleasant, the room was nice and modern. The rooftop bar shut at 9pm so missed it. Breakfast was very expensive but would not affect Globalist. Read less
Image of the Tripadvisor rating Nice property, service needs improvement

Jul 9, 2024 Molly H Bismarck, North Dakota

We stayed at the Andaz for the first time over the July 4th weekend. The hotel staff were more interested in the rooftop pool bar than the guests staying at the hotel. The actual pool bar staff had an exceptional service; if the rest of the staff had this level of service the experience overall would have been greatly enhanced. The level of… Read more
We stayed at the Andaz for the first time over the July 4th weekend. The hotel staff were more interested in the rooftop pool bar than the guests staying at the hotel. The actual pool bar staff had an exceptional service; if the rest of the staff had this level of service the experience overall would have been greatly enhanced. The level of service that we experienced was sub-par for the level of hotel the Andaz positions itself as. While the property is well maintained, service need to be improved. Read less
Image of the Tripadvisor rating Compensate guests when you can’t fix the issue

Jun 29, 2024 philliphart94 Richmond, Virginia

No hot water fire 3 days. Hotel manager guaranteed it would be on. Multiple times. Never came back on. Would have switched hotels but they guaranteed it would be back on by morning. Didn’t get to shower my whole trip
Image of the Tripadvisor rating Friendly & Professional Staff

Jun 24, 2024 Wanderluster52 Washington DC, District of Columbia

The staff stood out in our visit from the front desk, the cleaning staff all the way to the rooftop! Wonderful bar and food service. Clean hotel all around. Small pool but gets the job done. Conveniently located to a great area with restaurant options and walkable to Petco Park. My only complaint was I would have liked blackout curtains but maybe… Read more
The staff stood out in our visit from the front desk, the cleaning staff all the way to the rooftop! Wonderful bar and food service. Clean hotel all around. Small pool but gets the job done. Conveniently located to a great area with restaurant options and walkable to Petco Park. My only complaint was I would have liked blackout curtains but maybe that was just with the suite we were in. Emily was a very accommodating employee. Read less
Image of the Tripadvisor rating Cramped

Jun 20, 2024 James C

The room was small and cramped. Did not have the room I reserved six months earlier. The Roof top Restaurant and lounge were closed for a private party. I usually can count on Hyatt for great experience but not this time.