Marriott Vacation Club Pulse, San Francisco

Union Square, San Francisco

Virgin rating

Urban View King Room
Urban View Queen Room
Connecting Rooms
Urban View King Room
Urban View Queen Room
Connecting Rooms

The hotel

Just a block away from the buzzing hotspot Fisherman’s Wharf, Marriott Vacation Club Pulse is close to all the action so you can immerse yourself in the delights that San Francisco has to offer. Dine on fresh-from-the-ocean seafood at many of the Wharf’s restaurants, take in spectacular views of the iconic Golden Gate Bridge or visit the historical Coit Tower to see panoramic views of the city. At the end of a busy day, relax in the hotel’s outdoor courtyard complete with fire pit or retire to your room and rest up in comfort for another busy day exploring.

Amenities

  • Yoga
  • Fitness Centre/Gym
  • Internet Access
  • Safety Deposit Box
  • Valet parking

Where is it

Only a short walk from Fisherman's Wharf and Pier 39. Transfer time from San Francisco International Airport: approx 30 minutes.

Hotel information

234 rooms and suites. All rooms have a TV, WiFi, mini-fridge, coffee maker, safe, hairdryer, and iron and board. Sofas are available in rooms with a king-size bed. Standard Guest Rooms have no views, with 1 king-size bed, sleeping maximum 2 adults.

Courtyard View Rooms with 1 king size bed or 2 queen beds, sleeping maximum 2 adults or 4 adults.

Urban View Rooms with 1 king-size bed or 2 queen beds, sleeping maximum 2 adults or 4 adults.

Urban View Connecting Rooms with a room with 1 king-size bed and another room with 2 queen beds, sleeping maximum 6 adults.

Courtyard fire pit and yard games. Fitness centre. Yoga.

Complimentary Wi-Fi throughout the hotel.

*Denotes local charge

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (76)
  • Very good (48)
  • Average (24)
  • Poor (17)
  • Terrible (13)
Image of the Tripadvisor rating Perfect location.

Nov 9, 2024 Brislad69 Bristol, United Kingdom

Had a great stay at this hotel, it's a fantastic location to explore the city. Staff were friendly and helpful and the rooms were large and clean. Fisherman's wharf is a short walk away with all the tourist favourites and Lombard street was a short walk away too.
Image of the Tripadvisor rating Marriott Vacation Club Scam

Nov 8, 2024 F M

In June 2024, my husband and I visited the Myrtle beach, SC Marriott and attended their sales promotion for the vacation club. A man named KARL was our salesperson and he assured us that we were not buying a time share. Since my husband travels extensively and is a Marriott Bonvoy member, we felt comfortable that this vacation program was… Read more
In June 2024, my husband and I visited the Myrtle beach, SC Marriott and attended their sales promotion for the vacation club. A man named KARL was our salesperson and he assured us that we were not buying a time share. Since my husband travels extensively and is a Marriott Bonvoy member, we felt comfortable that this vacation program was not a scam and had a chance of being a good program. We signed up, paid the downpayment and were told that anytime, if we decided that this program was not for us, we could call Marriott and they would buy this back from us. He also assured that it was easy to book reservation, all we had to do was to go on line or call the call 800 number and book the next vacation. Another issue: As a spouse, I did not get automatically registered for Marriott Bonvoy membership, nor receive points, as we were promised by the sales guy. When I inquired, the answer was that I was not primary account holder and the system did not get set up by the sales department for my account. In July, we started receiving a lot of paper documents that we are a time share owner. We were very confused and concerned. As a note , we are in our Sixties and very cautious about what is out there targeting our age group. We also did not get any e mails or phone calls as to how to use this program. No welcoming e mail or letters, no account numbers. NOTHING. The only time we heard from Marriott was to collect dues and loan papers. My husband set up his on line account in October and called to make trip plans. Each time the site showed no availability. We couldn’t make trip plans even months ahead. The Web site had an error message that came on. Extremely frustrated by being lied to and terrible customer service we received from sales and management of the sales. We called all the following numbers listed below to get help. It took us about 10 hours of work to figure out that we were in trouble with this company and been scammed. If we had read all the negative google reviews regarding this vacation club, we wouldn’t have joined. We just trusted Marriott as a company which in hindsight was wrong. Reservation line 877- 204-1239 Owner services line 800- 845- 4226 (A rep told us that the web site is not working well and we did not have enough points to even travel for one week to our designated destination) Advocate line 800- 936-6824 ( were told that we had to plan 13 months in advance to travel) Marriott 843-692-5500 Extention #5 New member services 800 519-6824 Exit services 866- 682- 4547 Ron Hunt, supervisor of KARL 301-518-6742 Ron Capps, Supervisor of the office 843-692-5601 Askley Pearce, Manager: The office refused to provide his number. We e mailed him with no reply. Finaly we connected with him via phone calls and he did not have much to offer. We called the exit department and asked if they would buy back our membership. The lady laughed and said they don’t do that. There is no availability for that kind of service. Once again Sales guy LIED. We are going to send this letter to BBB and post this on Google reviews for everyone to read how manipulative and scam this program is. We will terminate this membership on our own. Please be aware that the Marriott Vacation Club is not what it sounds to be, Pure rip off. Read less
Image of the Tripadvisor rating Positive stay. Perfect location.

Oct 24, 2024 Phil G

Really good experience overall. Staff all really lovely and accommodating. Perfect location. Only very (very) slight drawbacks were room deposits taken at the time of checkin that were never communicated prior, thin wall and no onsite bar/catering. These were really very minor though and I wouldn't hesitate rebooking.
Image of the Tripadvisor rating V nice hotel. Would stay again!

Aug 30, 2024 Swish1983

We felt very well looked after here. Pulled up and were valet parked for a fee (it’s the only way to park-but we expected it), then lots of help to get lots of bags to our room. Centrally located we managed to do a lot in a couple of days which was great. We also had just arrived from Yosemite and all our clothes were filthy the free laundry room… Read more
We felt very well looked after here. Pulled up and were valet parked for a fee (it’s the only way to park-but we expected it), then lots of help to get lots of bags to our room. Centrally located we managed to do a lot in a couple of days which was great. We also had just arrived from Yosemite and all our clothes were filthy the free laundry room was a bonus! Would for sure stay again. Read less
Image of the Tripadvisor rating Fabulous rooms

Aug 29, 2024 shasca251 Oxford, United Kingdom

Great location, the rooms are recently refurbished - very impressive, it was a wrench to leave! Have stayed at hotels in Fisherman’s Wharf before - this was much better value for money. It even smells delicious and the small store in Reception sold some great local beers. Ate at Pat’s Cafe for breakfast - fluffy pancakes and bustling atmosphere.