Intercontinental Chicago

Chicago, USA

Virgin rating

The hotel

There are few better properties from where to enjoy the sights of Chicago and if you're hoping to shop 'til you drop or check out Lake Michigan's beaches, the Intercontinental allows you to do so in style. Thanks to a fabulous location right in the heart of Chicago's Magnificent Mile, take a visit to the Navy Pier, John Hancock Tower and the Shedd Aquarium which are all within walking distance from your front door. A quick explore of the hotel uncovers a couple of restaurants for all-day dining and there's no better place to enjoy a succulent piece of prime beef other than Michael Jordan's Steakhouse. More sustenance can be found in the ENO bar which has a plentiful selection of wines and cheese, although the Michael Jordan bar is always popular around nightcap time. Finally, if you're thinking up excuses to have a cheeky massage in the Windy City then the Intercontinental's spa* will no doubt be able to twist your arm although, a dip in the indoor pool or a few moments in the sauna also offer equally relaxing alternatives.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Swimming Pool

Where is it

Perfect location for shopping on the world-famous Magnificent Mile; with Navy Pier, the Shedd Aquarium, Lake Michigan and Oak Street Beach all within walking distance. Transfer time from O'Hare International Airport: 45 minutes.

Hotel information

792 guest rooms. All with air-conditioning, HDTV, WiFi access*, bottled water, Keurig K-Classic coffee machine, iHome phone dock and speaker, Agraria Home™ bath amenities, bathrobes, mini-bar*, hairdryer, safe and iron and board. 

Grand Rooms are 300 sq ft and have either 1 king-size bed or 2 double beds, sleeping maximum 2 adults.

Michael Jordan's Steak House (locally sourced ingredients, open for lunch and dinner). Center Court (buffet brunch). ENO (wines and cheese from around the world) . Starbucks®. Room service*. Indoor swimming pool. 24-hour fitness centre*. Spa Intercontinental*. Laundry/dry-cleaning service*. Concierge. Valet parking $71 plus tax, per day (payable locally, subject to change).

There is a resort fee of $20 per room, per night (payable locally, fee subject to change). 

*Denotes local charge.

Please note: one person must be aged 21 years and over in each room at check-in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3777)
  • Very good (2026)
  • Average (824)
  • Poor (369)
  • Terrible (258)
Image of the Tripadvisor rating Good location, comfortable.

Jul 14, 2024 Joec78 Smithtown, New York

Good location, well situated for walking distance to many major tourist spots. You can get to Navy Pier or Millennium Park easily, about 20 mins walk each.. Art Institute, Museums and Riverwalk are close by. As for the hotel, is was clean and comfortable. One odd thing in our room was that there was a leftover tourist map on the TV stand, and the… Read more
Good location, well situated for walking distance to many major tourist spots. You can get to Navy Pier or Millennium Park easily, about 20 mins walk each.. Art Institute, Museums and Riverwalk are close by. As for the hotel, is was clean and comfortable. One odd thing in our room was that there was a leftover tourist map on the TV stand, and the ironing board was out. No big deal, but noticeable. Staff was helpful and courteous. We opted not to include breakfast in the room rate, as we felt it was expensive. There are plenty of places nearby for less. We will be returning to Chicago for family reasons and will probably stay here again. Read less
Image of the Tripadvisor rating AMAZING STAY 3 nights /4 days

Jul 13, 2024 lovetotravel1229 Fort Gibson, Oklahoma

Great staff. Great restaurant. We can French Onion Soup and a Burger plate and both were fantastic! Great service. Hotel was clean. Room was extremely clean. I’m very picky and linens were nice and crisp. We were in the newer renovation tower on the 21st floor. We had the corner suite City View. We had an amazing view. Only thing I can say… Read more
Great staff. Great restaurant. We can French Onion Soup and a Burger plate and both were fantastic! Great service. Hotel was clean. Room was extremely clean. I’m very picky and linens were nice and crisp. We were in the newer renovation tower on the 21st floor. We had the corner suite City View. We had an amazing view. Only thing I can say is the rump seemed a ‘tad bit’ musty but I think it was the air conditioner. We loved the adjacent Starbucks. Also, Will the Doorman IS AMAZING AND AN ICON. Honestly the sweetest and hardest man there. We absolutely loved this man. He deserves ever single tip he gets!!! Thank you will for your kindness!! Read less
Image of the Tripadvisor rating Can’t wait to come back!

Jul 12, 2024 Travelsforfun15 London, Canada

My husband and I slipped away for a short vacation for our anniversary. The Intercontinental Hotel was beautiful! Being an IHG member, our room was updated at no additional charge and it did not disappoint! The room was like our own condo. We didn’t want to leave! To top it off, this hotel is in the perfect location that you can walk pretty much… Read more
My husband and I slipped away for a short vacation for our anniversary. The Intercontinental Hotel was beautiful! Being an IHG member, our room was updated at no additional charge and it did not disappoint! The room was like our own condo. We didn’t want to leave! To top it off, this hotel is in the perfect location that you can walk pretty much everywhere. We will be returning for sure. Read less
Image of the Tripadvisor rating Stunning hotel and well located.

Jul 10, 2024 Rose21 London, United Kingdom

Lovely hotel on the Magnificent Mile, in the heart of this beautiful city. The location is perfect and within walking distance of local attractions such as the Navy Pier, shops and the Chicago River. We had a lovely breakfast with lots of choice. Will definitely stay here again when visiting Chicago.
Image of the Tripadvisor rating Best hotel on magnificent mile!

Jul 10, 2024 Susan L Peachtree City, Georgia

Wonderful stay at the Intercontinental. Perfect location, attentive staff, comfortable rooms and excellent amenities - the pool, workout room and spa were all great. Staff went above a beyond. I wouldn’t stay anywhere else on the Magnificent Mile. We will definitely be back!