Royal Sonesta Hotel New Orleans

New Orleans, Louisiana

Virgin rating

The hotel

Built in traditional French Quarter style, complete with gabled windows, French doors and wrought-iron balconies, the fabulous Royal Sonesta occupies a prime spot on Bourbon Street, one of New Orleans most famous locations. As well as very comfortable rooms, there’s a fab swimming pool and fitness room. Desire Oyster Bar with French doors leading out onto Bourbon Street is a casual bistro serving delicious local dishes. There’s also the Mystick for cocktails and live entertainment from Tuesday through to Saturday, so grab a drink and stake your place for what’s sure to be a good night out. Le Booze, also overlooking Bourbon Street, is a favourite meeting place for locals and if you’re an ice-cream fan, head to Daiquiri Delight Shop for an exotic concoction! Boasting AAA 4-diamond status, you’ll enjoy the convenience of a major hotel but with all the charm the Deep South can muster!

Amenities

  • Babysitting service
  • Families
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Swimming Pool
  • Close to City Centre

Where is it

On world-famous Bourbon Street, steps away from restaurants, antique shops and jazz clubs.

Hotel information

483 rooms on 7 floors in 1 building. All with a view of the French Quarter or courtyard, air-conditioning, flatscreen TV with cable stations, radio, coffee maker, mini-bar*, safe, hairdryer, iron and board, and bathrobes. Deluxe Rooms with 1 king-size bed or 2 queen-size beds, sleeping maimum 4 adults or 2 adults and 2 children.

Desire Oyster Bar (casual streetside bistro). The Mystick (cocktail lounge). Le Booze. Royal Café (drinks, pastries). Daiquiri Delight Shop (ice-cream parlour). Outdoor swimming pool and bar. Fitness room. Gift shop. Jewellery shop. Concierge. Babysitting service* (on request). Laundry/dry-cleaning service*. Room service available*.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

Applies on certain dates and minimum 2-night stay applies when staying on a Saturday night.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3502)
  • Very good (1505)
  • Average (548)
  • Poor (228)
  • Terrible (225)
Image of the Tripadvisor rating First Time NOLA experience

Jul 14, 2024 Culture00466263349

We arrived for a sorority convention from July 11th-14th. I have stayed at several Sonesta locations and this is the first Royal Sonesta I've stayed at. This location did not disappoint. My check in and check out was so smooth. April and Emika at the front desk are PHENOMENAL!!! They made sure everything was set up correctly for me and that me and… Read more
We arrived for a sorority convention from July 11th-14th. I have stayed at several Sonesta locations and this is the first Royal Sonesta I've stayed at. This location did not disappoint. My check in and check out was so smooth. April and Emika at the front desk are PHENOMENAL!!! They made sure everything was set up correctly for me and that me and my girls had everything for our room at the beginning and the end. I also loved the energy they exude at the front desk. It's so uplifting and contagious! They deserve a raise and recognition! The food provided by the hotel was also so tasty. The professionalism and hospitality is what I wish to see everyone! No one can do it like this crew at the Royal Sonesta in New Orleans! We will definitely be back again. Thank you all for everything! Read less
Image of the Tripadvisor rating In the middle of the action but still quiet

Jul 12, 2024 833yolandap Maumelle, Arkansas

The staff was amazing! Everyone was so kind and accommodating. It’s perfectly situated in the heart of the action on Bourbon St., but can choose to be in an interior room and it’s very peaceful. A jazz playhouse, coffee shop, 2 restaurants & a bar all on the property, not to mention the poolside bar. Beautiful lobby and the nicest valet runners… Read more
The staff was amazing! Everyone was so kind and accommodating. It’s perfectly situated in the heart of the action on Bourbon St., but can choose to be in an interior room and it’s very peaceful. A jazz playhouse, coffee shop, 2 restaurants & a bar all on the property, not to mention the poolside bar. Beautiful lobby and the nicest valet runners ever. This is my favorite place to stay in New Orleans! Read less
Image of the Tripadvisor rating Poor Sanitation and Customer Service

Jul 11, 2024 csandrews Chicago, Illinois

Made two calls to the front desk to get the room serviced. Housekeeper did not clean the tub or bathroom floor. The carpet was not vacuumed. Soap disk, liquid dispenser and shower tile had mold. Yellow stains and dirt were behind the toilet. Due to an inadequate and unprofessional response from the front desk, I emailed the general manager… Read more
Made two calls to the front desk to get the room serviced. Housekeeper did not clean the tub or bathroom floor. The carpet was not vacuumed. Soap disk, liquid dispenser and shower tile had mold. Yellow stains and dirt were behind the toilet. Due to an inadequate and unprofessional response from the front desk, I emailed the general manager twice and included pictures. I received an email after submitting the survey with pictures. As requested, I provided dates and times of my availability to discuss my concerns. Three weeks later and no response from anyone. Read less
Image of the Tripadvisor rating Comfortable

Jul 10, 2024 markitta b

Kid friendly, clean rooms, comfortable bed, staff was very friendly and gave great advice on places to go eat and party. Checking in the hotel took a little longer than usual. But they made up for it with hospitality. Pool hours are 8-8 my kids didn’t like that however they loved The bourbon street experience. I’m sure they will remember this.
Image of the Tripadvisor rating Quintessential French Quarter hotel.

Jul 6, 2024 Lanternhill Little Rock

Great French Quarter location. It was so refreshing walking into hotel lobby off Boubon street and immediately hearing and seeing beautiful cool refreshing fountain and fresh flowers. Rooms were clean and staff was very friendly and helpful.