The Outrigger Kona Resort & Spa

Big Island, Hawaii

Virgin rating

Ocean Front Room
Ocean View 2 Queen
Rays on the Bay Restaurant and Bar
Mountain View
Mountain View
Resort View 2 Queen
Ocean View 2 Double
Rays on the Beach
Ainakai
Holua
Spa
Club Deluxe Oceanfront Suite
Club Lounge
Ocean Front Room
Ocean View 2 Queen
Rays on the Bay Restaurant and Bar
Mountain View
Mountain View
Resort View 2 Queen
Ocean View 2 Double
Rays on the Beach
Ainakai
Holua
Spa
Club Deluxe Oceanfront Suite
Club Lounge

The hotel

Spanning 22-acres of oceanfront, adjacent to Keauhou Bay, this truly special resort offers a perfect location for an authentic Hawaiian experience. Most of the resort overlooks the ocean and feature beautiful colours and prints created by renowned Hawaii designer, Sig Zane. Another highlight is the fantasy pool, set on several different levels and dramatically nestled along the ocean’s lava cliffs — it really is unequalled in all of Hawaii, something we don’t say lightly! Kids will love the 200-foot winding waterslide at the oceanfront lagoon pool. 

Amenities

  • Scuba Diving
  • Snorkelling
  • Tennis
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Swimming Pool

Where is it

Overlooking Keauhou Bay, on the Big Island, a 5-minute drive from Kona Town.

Hotel information

509 rooms and suites on 7 floors, across 4 buildings. All with private balcony or terrace, air conditioning satellite TV, telephone, WiFi access, mini refrigerator, bottled water, tea/coffee maker, hairdryer, bathrobe, bathroom amenities, iron and ironing board. 

Resort View rooms have either 1 king-size bed, or 2 double beds, sleeping maximum 4 people. 

Mountain View rooms feature views of Mauna Loa and tropical resort grounds, with either 1 king-size bed or 2 double beds, sleeping maximum 4 people. 

Partial Ocean View rooms feature partial views of the Pacific Ocean, and have either 1 king-size bed, or 2 double beds, sleeping maximum 4 people.

Ocean View rooms feature breathtaking views of Keauhou Bay and the Pacific Ocean, with either 1 king-size bed or 2 double beds, sleeping maximum 4 people.

Oceanfront rooms feature captivating views of the Kona coast, as well as the beautiful lawn and gardens, and have either 1 king-size bed or 2 double beds, sleeping maximum 4 people.

Partial Ocean View, Ocean View, and Oceanfront rooms can all also be booked as Club rooms, which includes access to Voyager 47 Club Lounge, offering complimentary breakfast, as well as evening drinks and appetizers.

Club Oceanfront Deluxe Suites feature a separate living area with sofa bed, wet bar, and oversized balcony, with 1 king-size bed, sleeping maximum 4 people. 


Holua Poolside Bar & Lounge (serving island-inspired cuisine and a range of tropical drinks). Wailele Cafe (casual oceanfront restaurant serving Hawaiian and American cuisine, open for breakfast and dinner daily, with live music Thursday-Saturday evenings.)

Daily cultural activities and regular evening entertainment. 

Multi-level system of swimming pools with waterslide and children's section. 2 whirlpools. 24-hour fitness centre. Daily activities including lei making, yoga, ukulele lessons, hula lessons, and cultural tours. Water sports including snorkelling, paddle boarding, diving* and deep-sea fishing*. Tennis, basketball and bocce ball. 

Complimentary WiFi access (included in resort fee). Laundry/dry cleaning service*. Room service*. Self-parking $25, valet parking $35, plus tax per day (payable locally, subject to change).

Resort fee of $35 plus tax, per room per night, payable locally (subject to change).

Resort fee includes: - Enhanced WiFi in guest rooms and public areas of the resort - Welcome shell lei upon arrival - Tote bag (1 per stay) - Cultural activities including lei making, hula lessons, slide races and more - Guided historical tours of Keauhou Bay - Manta Talk at Manta Learning Centre - Daily pool refreshments - Daily access to outdoor games (tennis, basketball, bocce ball - complimentary equipment) - Daily yoga or fitness class - Daily paddleboard rental (1 board for 2 hour use) - Discounted green fees at Kona Country Club  - Discounted snorkel rental, beach chairs and umbrellas at Keauhou Bay Adventure. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (38)
  • Very good (4)
  • Average (2)
  • Poor (1)
  • Terrible (3)
Image of the Tripadvisor rating Great service

Nov 21, 2024 Cynthia P

Tessa and Charlene gave us top notch service in the voyager club. Highly recommend it. The food was good quality and the drinks for happy hour were delicious. Thank you for the great cocktails and smiling faces. You guys are the best and we loved the service.
Image of the Tripadvisor rating Come for the manta rays, stay for the….um…water slide?

Nov 21, 2024 kmbsmtview Mountain View, California

I came here to see the manta rays from the hotel platform before taking the plunge to see them in the water. So glad i did! They are magnificent! Will snorkel with them next trip.The resort itself is a mixed bag but i would stay there again. The good: the people. Everyone was friendly and helpful. Hoota, the yoga instructor, deserves a special… Read more
I came here to see the manta rays from the hotel platform before taking the plunge to see them in the water. So glad i did! They are magnificent! Will snorkel with them next trip.The resort itself is a mixed bag but i would stay there again. The good: the people. Everyone was friendly and helpful. Hoota, the yoga instructor, deserves a special mention. Great aqua yoga class! The people at the front door and reception were all wonderful. I did not like my assigned room because the balcony was right by the top of the water slide. (See picture). I asked to be moved. No argument at all but all they had available was a ground floor room. I avoid the ground floor for safety concerns so i rejected this. They told me the slide closes at 6 and does not open until (maybe) 9. I was there for only 1.5 days so i decided to stay put. Just the fact that they offered to move me, gives them bonus points in my book. And the slide hours were limited. BTW, This seems like it would be a good place for little kids. The weird: the resort and spa has no spa services. I heard the hotel has changed hands and it seems to be in a business re building phase. This is not the type of place i would normally stay. Big, concrete and cold cavernous feel (i had trouble finding my room, finding the water refill stations and finding reception). Space downstairs had a cafe with live music that echoed unpleasantly. I felt uncomfortable wandering around there because it was dark in the corners and there are all these empty shops. Reminded me of a bad neighborhood. Food options are limited. But they do have a shop open till 10 where i found snacks and other needed things. And lunch by the pool was great. I would stay there again. The location is better to the volcano and Kona than the kohalo area. Not sure about the beach nearby. Short stay so i stuck with the pool Read less
Image of the Tripadvisor rating The Quintessential Spirit of Aloha

Nov 21, 2024 henrya777 Mission Viejo, California

While the hotel is spectacular, the hidden gem is Club 47. Club 47 is an option for a daily breakfast, including Kona Coffee, as well as cocktails and appetizers in the early evening. Club 47 is a phenomenal experience. Respectable food, including the food served in the on-site restaurants, and atmosphere. But the stars of Club 47 are the… Read more
While the hotel is spectacular, the hidden gem is Club 47. Club 47 is an option for a daily breakfast, including Kona Coffee, as well as cocktails and appetizers in the early evening. Club 47 is a phenomenal experience. Respectable food, including the food served in the on-site restaurants, and atmosphere. But the stars of Club 47 are the dedicated staff: Sharlaine, Emiel, Robyn, Fred and Tessa went above and beyond. Witty conversation and most importantly, honest recommendations for adventures all over the island, from coffee plantations to scenic vistas. I cannot recommend the small expense of including this option with your hotel stay. Read less
Image of the Tripadvisor rating Wasted potential

Nov 18, 2024 Richard M

The hotel is severely under staffed. If you go to dinner, the restaurant is 80% empty but they can’t seat you because they have a single server. The bar staff seem to hate to work here and treat guests accordingly: they ignore you, no acknowledgement like “I’ll be right with you”, they avoid eye contact until they get to you eventually. This… Read more
The hotel is severely under staffed. If you go to dinner, the restaurant is 80% empty but they can’t seat you because they have a single server. The bar staff seem to hate to work here and treat guests accordingly: they ignore you, no acknowledgement like “I’ll be right with you”, they avoid eye contact until they get to you eventually. This happened every time we were at the bar. One time when they finally got to me so I could order the fish tacos, turns out they did not have fish tacos. How can the planning at this hotel that they don’t have fish in Hawaii! In any case the food is broadly bad. The cafe staff are friendly and attentive. Some of the best rooms are in front of the pool full of screaming children until 10PM every night. The room balconies seem to amplify the sound and the room windows have zero sound proofing. Also, our premium room has an AC system that sounds like an old broken fan and the toilet runs constantly. The location of this hotel is great, it could be such a nice hotel but it seems very poorly managed. It’s as if people without any hotel experience stumbled upon an abandoned hotel (this used to be a Sheraton) and are attempting to run it. Read less
Image of the Tripadvisor rating Outrigger Kona not for gluten free (celiac) people but beautiful property

Nov 18, 2024 J r

This property is beautiful. Do yourself a favour and get an ocean front room on the manta side. It’s quiet and you see manta rays feeding at night. Kim at the pool side bar was great. NOT many gluten free options and staff not knowledgeable about it so get a car and eat off property