Sheraton Princess Kaiulani

Honolulu, Oahu

Virgin rating

Tower City Double
City View Room
Princess Pool View Double
Tower Partial Ocean View
Partial Ocean View Balcony
Fitness Centre
Kaiulani Double Room
City View Double
Guest Room
Princess Ocean King
Princess Wing Bathroom
Lobby
Splash Bar
Premier Ocean Room
Tower City Double
City View Room
Princess Pool View Double
Tower Partial Ocean View
Partial Ocean View Balcony
Fitness Centre
Kaiulani Double Room
City View Double
Guest Room
Princess Ocean King
Princess Wing Bathroom
Lobby
Splash Bar
Premier Ocean Room

The hotel

Just steps from the famous Waikiki beach, the Sheraton Princess Kaiulani puts you in the heart of Honolulu so you can surf, dine, and enjoy the sunshine to your hearts content. There’s a huge range of rooms to choose from, be it in the tower or the Kaiulani wing, with ocean views to enjoy from your private balcony. When you’re not out exploring Honolulu, you can chill by the pool or grab a happy hour cocktail at Splash Bar. But if you do want to head out, you’re not far from Honolulu zoo or the Waikiki aquarium, or why not try a hike to Diamond Head, you’ll be rewarded with some stunning coastal views at the top. 

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Safety Deposit Box
  • Swimming Pool
  • Close to Beach

Where is it

In the heart of Honolulu, one block away from Oahu’s famous Waikiki Beach, and within walking distance of some of the area’s best shopping, dining and entertainment. 

Hotel information

1083 modern rooms across 29 floors, all with air-conditioning, flat-screen TV, complimentary WiFi access, hairdryer, tea/coffee-making facilities, mini fridge, iron and ironing board, safe, and bathroom amenities. Guest Rooms have 1 queen-size bed, sleeping maximum 2 people. 

Kaiulani rooms are located in the Kaiulani room, featuring a balcony and 2 double beds, sleeping maximum 4 people. 

City View rooms feature a private balcony and 2 double beds, sleeping maximum 4 people. 

Tower City rooms are located in the Ainahau tower with city views from the balcony, featuring either 1 king-size bed or 2 double beds, sleeping maximum 4 people. 

Princess Pool Rooms are located in the Princess wing, featuring pool views from the balcony, and either 1 king-size bed or 2 double beds, sleeping maximum 4 people. 

Tower Partial Ocean View rooms are located in the Ainahau tower, featuring a private balcony, and either 1 king-size bed or 2 double beds, sleeping maximum 4 people. 

Tower Ocean Rooms are situated in the Ainahau tower, with sea views from the balcony, and either 1 king-size bed or 2 double beds, sleeping maximum 4 people.

Princess Ocean Rooms are located in the Princess wing, with ocean views from the balcony, and either 1 king-size bed or 2 double beds, sleeping maximum 4 people.

Premier Ocean Rooms are situated in the Ainahau tower, with ocean views from the balcony, and either 1 king-size bed or 2 double beds, sleeping maximum 4 people. 

Splash Bar (casual outdoor dining, open for breakfast, lunch, and dinner). 

Outdoor swimming pool. 24-hour fitness centre. 

Complimentary WiFi access. Laundry service*. Self-parking $45 plus tax per night (payable locally, fee subject to change). Concierge.

This hotel has a resort fee of $33 plus tax per room, per day (payable locally, subject to change)

Resort fee includes: - WiFi Premium Access in Guestrooms and public areas - MiFi Rental - unlimited high-speed wireless on Island (Complimentary rental of 1 MiFi per room per stay). Rental available at the front desk located on the lobby level -  Complimentary one-day rental of GoPro Camera (1 per room per stay). Rental available at the front desk located on the lobby level - Complimentary Surfboard Storage is available at the pool services desk lobby level - Beach Front Yoga, reservations available at the front desk located in the lobby - Yoga Nidra Meditation, reservations available at the front desk located in the lobby - Daily Cultural Activities - lei making, ukulele lessons, hula lessons, and historic tours, reservations available at the front desk located in the lobby. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1104)
  • Very good (1857)
  • Average (1001)
  • Poor (389)
  • Terrible (273)
Image of the Tripadvisor rating Traditionable hotel with friendly service but badly in need of updating

Jul 13, 2024 rhkimmunology

One of the popular hotels in Waikiki built around 70 years ago and very popular among the local visitors & Japanese tourists although it has a good mix of Mainland visitors. The bellmen, front office staff & concierge service were very friendly, helpful & accommodating. Particularly, noteworthy were Lance [host at the restaurant] & server Felix,… Read more
One of the popular hotels in Waikiki built around 70 years ago and very popular among the local visitors & Japanese tourists although it has a good mix of Mainland visitors. The bellmen, front office staff & concierge service were very friendly, helpful & accommodating. Particularly, noteworthy were Lance [host at the restaurant] & server Felix, who were particularly helpful & made our group very welcome. The hotel in located across the street from the beach & the Moana Hotel. Parking was adjacent to the Hotel, making it very convenient, We stayed in the Ainahau Tower on the 22nd floor with a nice view of the beach & ocean. If you are thinking about staying here, this is an older hotel, somewhat noisy being on the main street, in need of updating & hopefully the elevator system will be updated & enlarged. Thee were only 4 small elevators for the Ainahau Tower & one or two were not working. Frequently, thee were lines of 40 or more people in line waiting to get an elevator with a 5 minute wait, This is UNCONSCIONABLE. Further this maybe a safety hazzard. Read less
Image of the Tripadvisor rating The view & the awesome Kumi

Jul 7, 2024 LisaTay29 Nusa Dua, Indonesia

Started our 3 day holiday to this beautiful island paradise with an awesome flight from Sydney to Hawaii with Qantas . Epic flight only taking 8 1/2 hours. Crew amazing & premium economy was the best. Was suppose to stay with the Alohilani but on arrival there was an issue with my booking. Went over to Princess Sheraton & was met by a smiling… Read more
Started our 3 day holiday to this beautiful island paradise with an awesome flight from Sydney to Hawaii with Qantas . Epic flight only taking 8 1/2 hours. Crew amazing & premium economy was the best. Was suppose to stay with the Alohilani but on arrival there was an issue with my booking. Went over to Princess Sheraton & was met by a smiling Kumi. Kumi was one of the nicest reservation host I’d ever encounter in all my travels. Kumi found us a wonderful room looking into the ocean with diamond head in the back ground Thank you Kumi I will never forget your kindness & understanding on a slightly stressful morning arrival. Room was very clean & housekeeping were just as amazing as Kumi. The view was breathtaking. Would I stay here again? 💯 I would. Thank you Kumi without you our stay would have been miserable. Read less
Image of the Tripadvisor rating For the money there are nicer stays elsewhere.

Jul 5, 2024 shannong562 Long Beach, California

Use some caution when booking. Their ocean view rooms are not anywhere near the picture on their website. We had to get management involved to get a room with a descent view which was weird. They desperately need more shade umbrellas near the pool. So if you plan on relaxing near the pool be ready to be there bright and early to get shade or be… Read more
Use some caution when booking. Their ocean view rooms are not anywhere near the picture on their website. We had to get management involved to get a room with a descent view which was weird. They desperately need more shade umbrellas near the pool. So if you plan on relaxing near the pool be ready to be there bright and early to get shade or be prepared to sit in the blazing sun. Two of six of elevators were working which lead to long waits. Ehhh…. For the money maybe there are better stays? The hotel manager was nice to find us a room with a view. Kudos to his professionalism. He deserves a bonus. Read less
Image of the Tripadvisor rating Terrible Hotel

Jul 2, 2024 Seth K

The pillows smelled like mildew. The elevators are very loud and you can hear them all night. Don’t bother going for breakfast at the hotel in the morning because you won’t get it for about 40 minutes. In addition the staff does not speak very much English so it is near impossible to explain your needs and talk to them about basic concerns and… Read more
The pillows smelled like mildew. The elevators are very loud and you can hear them all night. Don’t bother going for breakfast at the hotel in the morning because you won’t get it for about 40 minutes. In addition the staff does not speak very much English so it is near impossible to explain your needs and talk to them about basic concerns and comments. Read less
Image of the Tripadvisor rating Do not stay here.

Jun 23, 2024 Nicky S

Worst overpriced hotel I’ve ever been to. I can’t believe this hotel is a Sheraton. The hotel is old, the fridges don’t work, the walls are paper thin, and the pool is terribly small/over capacity. We heard people talking loudly late into the night that was just torcher as we were jet lagged. I will never stay here again.