North Conway Grand

New Hampshire, New England

Virgin rating

The hotel

Shopaholics will be in seventh heaven at this hotel - it's home to the largest tax-free factory outlet in New England. But that's not all, other amenities include an indoor pool, an outdoor pool, a hot tub and fitness centre, not to mention an excellent restaurant. Over-sized rooms have a modern, contemporary design and come complete with home-from-home amenities like a microwave and fridge. Kids will be in their element here, with a programme of activitites such as movie nights and ice cream socials, and there's even a dedicated zero-entry pool with slides and spray jets.

Amenities

  • Bar
  • Ski
  • Spa
  • Swimming Pool
  • Hot tub
  • Children’s Playground
  • Free Parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant

Where is it

In the heart of North Conway, New Hampshire. Adjacent to the Settlers Green Outlet Village. 5-minute drive to Cranmore, 45 minutes to Loon, 40 minutes to Bretton Woods and 1 hour to Cannon. Driving time from Boston Logan International Airport: 2 hours 30 minutes.

Hotel information

200 modern and comfortable rooms on 4 floors with 3 lifts. All with air-conditioning, TV, tea/coffee making facilities, fridge, mini-microwave, iron and board, hairdryer and safe. Standard Rooms are 350 sq ft and have 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Complimentary full American breakfast. Mountainside Restaurant (open for breakfast and dinner). Mountaiside Tavern (light bites, cocktails and beer). Indoor heated pool and hot tub. Outdoor heated pool, hot tub and sun deck. Outdoor zero-entry kids' pool with slides and spray jets (open seasonally). Fitness centre. Spa*. Sauna. Kid's activities including movie nights, ice cream socials and storytelling. Complimentary WiFi.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (857)
  • Very good (639)
  • Average (353)
  • Poor (177)
  • Terrible (157)
Image of the Tripadvisor rating 5 star all around

Jul 25, 2024 jennahanne2024 Lincoln, Maine

Will most definitely be back!! After driving 4 hours to a different hotel we were extremely disappointed with, we tried to book two air b n bs and they failed and after exhausting everything we thought of we were desperate for a room traveling with 3 kids… I googled local hotels and this hotel was recommend and I am so glad that the original stays… Read more
Will most definitely be back!! After driving 4 hours to a different hotel we were extremely disappointed with, we tried to book two air b n bs and they failed and after exhausting everything we thought of we were desperate for a room traveling with 3 kids… I googled local hotels and this hotel was recommend and I am so glad that the original stays did not work out for is because this exceeded our family expectations. The staff was awesome, Luka was great at the front, everyone was so polite and they were constantly cleaning so I knew it was a standard they met. The beds were comfortable. And the hot tub and pool were great. We didn’t even know about the playground when we booked it and was super happy to find out it was gated in for our young kids Read less
Image of the Tripadvisor rating Great hotel for families with kids

Jul 23, 2024 kristenmsme

First time staying here and we’ll definitely come back. Staff was very friendly and accommodating. Room was clean, spacious, and very quiet inside despite many families in nearby rooms. The pools were a hit with my toddler, as was the playground! Location right behind the outlet shops was great for shopping and our trip to Storyland. I forgot to… Read more
First time staying here and we’ll definitely come back. Staff was very friendly and accommodating. Room was clean, spacious, and very quiet inside despite many families in nearby rooms. The pools were a hit with my toddler, as was the playground! Location right behind the outlet shops was great for shopping and our trip to Storyland. I forgot to request a pack and play ahead of time when making the reservation, but staff gladly sent one right up to the room upon check in. Can’t recommend enough for those traveling with young ones! Read less
Image of the Tripadvisor rating POOR QUALITY!

Jul 21, 2024 Climber28844337554

Has not changed since I last stayed during COVID! And no complementary breakfast! Unheard of! And the rooms were in need of repair
Image of the Tripadvisor rating Great time very clean and friendly

Jul 19, 2024 jbrooks1270 Center Barnstead, New Hampshire

The hotel was fairly full for our stay, but the staff was very attentive and all areas were kept clean. Being in the middle of a heat wave the pools were quite busy but never low on towels. Breakfast buffet was good but maybe slightly higher price for the offerings. Check in and check out were easy and seamless.
Image of the Tripadvisor rating Very nice place to stay

Jul 18, 2024 ognope2024

Great location. Very convenient. Hotel offered everything you needed if you didn’t want to get in the car. Staff was very nice.