Lotte New York Palace

Midtown, New York

Virgin rating

Superior Room
Rarities
The Gold Room
Cathedral View Room
Cathedral View Room
Pomme Palais
Tower Corner Suite
Tower Corner Suite
Tower Executive Suite
Tower Executive Suite
Tower Room
Premier Skyline View Room
Corner Cathedral Room
Superior Room
Rarities
The Gold Room
Cathedral View Room
Cathedral View Room
Pomme Palais
Tower Corner Suite
Tower Corner Suite
Tower Executive Suite
Tower Executive Suite
Tower Room
Premier Skyline View Room
Corner Cathedral Room

The hotel

Railroad magnate Henry Villard's 19th-century mansions were combined with a sleek tower to create one of the city's best hotels. It's a place where the staff greet you as if they have known you all their lives, and nothing is too much trouble. The location is one of the best in Manhattan, right in the middle of Midtown, but hidden away in a gated courtyard. There's dining options suited to all at the Lotte New York Palace, from luxury brunch to baked goods, whatever you opt for you'll be in for a treat. Enjoy handmade cocktails in one of Manhattan's most popular bars, Trouble's Trust, or relax in 19th century-style surroundings in Rarities - either make for the perfect post-day-in-the-city tipples.

Amenities

  • Babysitting service
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Spa
  • Close to City Centre

Where is it

In the heart of Midtown Manhattan, a short walk from New York's Broadway theatres, Central Park and world-class designer shopping. Transfer time from John F. Kennedy International Airport: 50 minutes.

Hotel information

899 rooms and suites, including recently renovated suites in Villard House with a 55-storey tower attached. All with air-conditioning, cable TV with pay-per-view films, mini-bar*, WiFi access*, safe, bathrobes and luxurious bath amenities. Superior Rooms are 360sq ft east-facing rooms, with 1 king-size bed or 2 double beds, sleeping maximum 4 people.

Cathedral View Rooms are 360sq ft and offer views of St. Patrick’s Cathedral and Rockefeller Centre, with 1 king-size bed or 2 double beds, sleeping maximum 4 people.

Skyline Cathedral View Rooms are located on higher floors, with 1 king-size bed or 2 double beds, sleeping maximum 4 people.

Palace Studio Suites feature cathedral views, with 1 king-size bed plus a sofa bed, sleeping maximum 4 people.

Tower Rooms are located on the 41st floor and higher, with Manhattan skyline views and either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Palace One Bedroom Suites feature a separate living area, and large bedroom with en suite marble bath and 1 king-size bed, sleeping maximum 2 adults.

Palace Signature Suite with oversized living room featuring a large dining table and wet bar, full marble bathroom, walk-in closet and 1 king-size bed, sleeping maximum 2 adults.

Tower Executive Suites with views of the Rockefeller Centre and St Patrick's cathedral, separate living area, and 1 king-size bed, sleeping maximum 2 adults.

Tower One Bedroom Suite with panoramic views, marble bathroom with soaking tub and separate shower, living/dining room, and 1 king-size bed, sleeping maximum 2 adults.

Tower Corner Suites with stunning views in two directions, featuring separate living room with wet bar, butler's pantry, marble bathroom with soaking tub and separate shower, and 1 king-size bed, sleeping maximum 2 adults.

Palace Family Suites with cathedral views, two bathrooms, multiple seating areas, with either 2 king-size beds plus a sofa bed, or 1 king-size bed, 2 double beds, and a sofa bed, sleeping maximum 8 people. 

Tower Two Bedroom Corner Suites with skyline views, two bathrooms, living room, and two bedrooms, one of which features 1 king-size bed, and the other has 2 queen-size beds, sleeping maximum 4 people.


Villard Restaurant (open for breakfast and weekend brunch). The Gold Room (sharing plates and cocktails, open 5-10pm daily). Pomme Palais (boutique bakery). Trouble's Trust (cocktail bar, temporarily closed). Rarities (19th century-style bar, temporarily closed).

ila Spa*. Fitness centre. In-room spa services*. 

Room service*. Dry cleaning service*. Concierge. Valet parking $90 for 24 hours (payable locally, fee subject to change). 

*Denotes local charge.

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One person must be aged 18 years and over in each room.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4239)
  • Very good (1266)
  • Average (505)
  • Poor (246)
  • Terrible (179)
Image of the Tripadvisor rating The Lotte New York Place is the place to stay when in NYC!

Jul 11, 2024 Sandra A

Christian Ribeiro, concierge, is amazing. He is very helpful, kind and welcoming. If you stay at this hotel, be sure to speak with Christian as he well give you great advice. The hotel staff is top notch - from housekeeping, to the gents who deliver you in-dining order to the staff in the lobby, everyone was terrific!
Image of the Tripadvisor rating Great hotel

Jul 11, 2024 Natalie L SPGloyal

Fantastic location and beautiful hotel. The service was the best I’ve experienced in NYC. The rooms are a good size for the city and even though we were only on the 14th floor is was nice and quiet. The only downside were the beds (felt like a cheap mattress) and they invite you to text for service but no one replies.
Image of the Tripadvisor rating Left my iPad behind after a wonderful stay!

Jul 10, 2024 Bruce T Heath, Texas

Lotte New York Palace is our favorite NYC hotel! We had a room on the 45th floor with a gorgeous view of St. Patrick’s Cathedral and Rockefeller Theater. My wife had worked with our local travel agent and Isabella, one of the hotel concierges, to book transportation and make restaurant reservations for our stay. Everything went well - our car… Read more
Lotte New York Palace is our favorite NYC hotel! We had a room on the 45th floor with a gorgeous view of St. Patrick’s Cathedral and Rockefeller Theater. My wife had worked with our local travel agent and Isabella, one of the hotel concierges, to book transportation and make restaurant reservations for our stay. Everything went well - our car was actually even able to pick us up after the Yankees game - and we had a great visit! Unfortunately, I had put my iPad in the room safe and stood it against one side of the safe. We both missed seeing it even though we looked in that safe multiple times. I only discovered it missing when we got to LaGuardia airport. My wife called Isabella and she arranged for Security to go to the room and retrieve it. Isabella even followed up to ensure that it was FedEx’d to us from Lost & Found! It arrived today and I am so thankful. I lose a lot of electronics and this is the first time I have ever had a hotel actually find and mail one back to me! Thank you very much Isabella for being a wonderful concierge! Thank you to the Palace for going above and beyond in mailing the iPad home! Read less
Image of the Tripadvisor rating Love the Lotte

Jul 9, 2024 766chantelt Hilton Head, Sc

This was a family summer vacation with my two teenage daughters. I wanted to show them the iconic New York City and I felt this is the perfect hotel to do so. It was perfectly located steps from Rockefeller and st. Patrick’s Cathedral, and walking distance to Central Park, Times Square and many other locations. The hotel itself had so much history… Read more
This was a family summer vacation with my two teenage daughters. I wanted to show them the iconic New York City and I felt this is the perfect hotel to do so. It was perfectly located steps from Rockefeller and st. Patrick’s Cathedral, and walking distance to Central Park, Times Square and many other locations. The hotel itself had so much history and we enjoyed seeing some of the rooms of the mansion. We did the Gold Room three of the four nights we were there, for a wind down after the city itinerary. I tried a new martini each night and my girls would have mocktails. The truffle fries and the cheesecake were to die for. Staff was friendly and knowledgeable. We saw a Broadway show and we were able to easily walk to the theater. We are planning to come back during Christmas to see the Rockettes. Can’t wait! Read less
Image of the Tripadvisor rating Stunning view from 38th floor

Jul 7, 2024 Andrew P Royal Tunbridge Wells, United Kingdom

We stayed three nights, had a room on 38th floor overlooking St Patrick’s Cathedral, no issues with the hotel, room was comfortable and staff friendly. Wedding not eat in the hotel and went nearby for breakfast, either Smilers or New York Luncheonette.