Sanctuary Hotel

Midtown, New York

Virgin rating

Haven Rooftop
Deluxe Double/Double
Lobby
Lounge Area
Haven Rooftop
Deluxe King
Haven Rooftop
Chemistry Room
Sushi Lab
Superior Queen
Front Desk, Sanctuary Hotel, New York, USA
Haven Rooftop
A video preview image
Deluxe Double/Double
Lobby
Lounge Area
Haven Rooftop
Deluxe King
Haven Rooftop
Chemistry Room
Sushi Lab
Superior Queen
Front Desk, Sanctuary Hotel, New York, USA

The hotel

The clue’s in the name — The Sanctuary Hotel is a haven in its own right. If you're on a couples city break, or a girls weekend away, this is a great option (particularly if you're a bit of a foodie!). From a sushi restaurant and rooftop cocktail bar, to richly detailed rooms, you’ll be spoilt for choice with where to spend some down-time. Make the most of the complimentary breakfast each morning, and be fully-fuelled to spend the day exploring the Big Apple. You’ll even have the hotel’s S.T.A.R concierge on hand for ‘Service Tailored to Any Request’, so you can (quite literally) make this your very own sanctuary.

Amenities

  • Bar
  • Internet Access
  • Laundry Service
  • Close to City Centre

Where is it

On West 47th Street, 2 blocks from Times Square and 5th Avenue where it meets Broadway. Theatres, the Rockefeller Centre, St Patricks Cathedral and Fifth Avenue Shops are all within walking distance. Transfer time from John F. Kennedy International Airport: 50 minutes.

Hotel information

113 compact rooms, all with air-conditioning, HD flat-screen TV, iHome stereo and docking station, safe, mini-bar*, hairdryer, bathrobes, and bathroom amenities.

Superior Queen Rooms are approximately 210-225 sq ft and feature either courtyard or city views, with 1 queen-size bed, sleeping maximum 2 adults. 

Please note: some rooms may have restricted views of the courtyard or city. 

Deluxe King Rooms are more spacious at 315-325 sq ft with 1 king-size bed, sleeping maximum 3 adults or 2 adults and 1 child (rollaway bed is available for an additional fee).

Deluxe Double Double Rooms are as above, but with 2 double beds, sleeping maximum 4 people.

  • Virgin Holidays customers receive a waived facility fee with a value of $26 per day.

Complimentary daily continental breakfast which includes coffee, juice, cereal, yoghurt, fruit, and breakfast breads. Haven Rooftop Restaurant and Bar (open for brunch, lunch and dinner) with evening entertainment and cocktails. Sushi Lab Rooftop (open for lunch and dinner). Chemistry Room Restaurant (intimate dining experience with tasting menu, open for dinner). Sushi by Bou (modern sushi speakeasy bar, open for lunch and dinner). 2 lounge bars. 

Please note: The rooftop restaurants and bar are owned by external businesses and are open to the public. Reservations are recommended.

Complimentary WiFi access. S.T.A.R concierge service. Room service*. 

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

Please note: Minimum check-in age is 21. 

*Denotes local charge.

Please note: The rooftop restaurants and bar are owned by external businesses and are open to the public. Reservations are recommended

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3154)
  • Very good (1330)
  • Average (358)
  • Poor (115)
  • Terrible (66)
Image of the Tripadvisor rating OK for short stay

Jul 13, 2024 Poolytosh Hartlepool, United Kingdom

Great staff and the location is right on Times Square so ideal if not manic at times. Hotel rooms, clean and beds comfy however, VERY small. Continental breakfast is poor at best and can be very busy at times. Pastries not great quality. Great roof top bar but the opening times of the main hotel bar are far too short and closed very early most… Read more
Great staff and the location is right on Times Square so ideal if not manic at times. Hotel rooms, clean and beds comfy however, VERY small. Continental breakfast is poor at best and can be very busy at times. Pastries not great quality. Great roof top bar but the opening times of the main hotel bar are far too short and closed very early most nights. Read less
Image of the Tripadvisor rating It is okay at best

Jul 9, 2024 485tiffanyj Summerville, South Carolina

Hotel has an erotic, sexual feel to it so definitely for couples. The roof top bar has good food and drinks. Vibe is bohemian and pretty cool. I recommend the crab and avocado. However the rooms are mediocre at best. The room is about a 12x14 and includes the bathroom. There is not a closet but is a space about 12” wide to store clothes and… Read more
Hotel has an erotic, sexual feel to it so definitely for couples. The roof top bar has good food and drinks. Vibe is bohemian and pretty cool. I recommend the crab and avocado. However the rooms are mediocre at best. The room is about a 12x14 and includes the bathroom. There is not a closet but is a space about 12” wide to store clothes and suitcase including hang up space. The AC hardly worked and the room was hot. It was 2:06pm when we arrived and they would not allow us to check in yet, saying the room wasn’t ready and they weren’t friendly about it. If this was The Peninsula, Four Seasons or one of those nicer hotels they would have checked us in. For the price of the hotel I was surprised that the bed was as somewhat plush and comfortable as it was but not as plush as the Peninsula or Four Seasons but more like a Marriott Courtyard. The location is close to the diamond district as well as Time Square so that was nice. Overall for the price and location I would say it was decent but the hotel itself is hot and the AC doesn’t work great, rooms are small and check in staff leaves much to be desired. Read less
Image of the Tripadvisor rating First trip to NYC with nice stay at Sanctuary Hotel

Jul 3, 2024 Stay29660919990 London, United Kingdom

Really enjoyed this hotel because of its location, comfortable beds and bathroom (great job by the cleaning team), decent breakfast and good service from the front of house team. Big thanks to Jimmy at reception and shout out to Vichet Chy for his good personality and support throughout our trip including tips on places to eat and how to reach our… Read more
Really enjoyed this hotel because of its location, comfortable beds and bathroom (great job by the cleaning team), decent breakfast and good service from the front of house team. Big thanks to Jimmy at reception and shout out to Vichet Chy for his good personality and support throughout our trip including tips on places to eat and how to reach our hire car at JFK. Cheers again, Vichet :) Read less
Image of the Tripadvisor rating DON’T STAY HERE - ITS A CAVE!

Jul 1, 2024 LindseyW579

We checked out after one night! It felt like staying in a cave with no natural light and extremely noisy air conditioning! Dark, dingy and just nope! If you want light airy and a comfortable stay, like what you would expect in a major city like New York, do not stay here! If you are looking for somewhere for 1 night, like when you go into a city… Read more
We checked out after one night! It felt like staying in a cave with no natural light and extremely noisy air conditioning! Dark, dingy and just nope! If you want light airy and a comfortable stay, like what you would expect in a major city like New York, do not stay here! If you are looking for somewhere for 1 night, like when you go into a city for a night out and to just crash out in a drunken haze, go for it. For more than 1 night go elsewhere! Read less
Image of the Tripadvisor rating Noise!

Jun 25, 2024 OnAir54399253002 Naples, Florida

Great location, comfortable bed, and friendly and helpful staff! However….do NOT stay on the 6th floor. There are two rooftop restaurants. In order to get to these, you need to go to the 6th floor, walk down the hall and stairs will take you up. Even though I called and requested a low floor for our two rooms, we were on the 6th floor right next… Read more
Great location, comfortable bed, and friendly and helpful staff! However….do NOT stay on the 6th floor. There are two rooftop restaurants. In order to get to these, you need to go to the 6th floor, walk down the hall and stairs will take you up. Even though I called and requested a low floor for our two rooms, we were on the 6th floor right next door—which is a heavy metal door that slams every time it opens and closes. Plus, we heard everyone up and down the hallway as they were entering and exiting the restaurant. Lots of happy people laughing as they exit, which was so annoying as we went to bed before midnight — or, tried to go to sleep. Also, our a/c did not work the first night (NYC heatwave and our room was 85 degrees). Staff was very apologetic, but nowhere to move and no money taken off our bill. Read less