Sanctuary Hotel

Midtown, New York

Virgin rating

Hotel entrance
Double/Double Room
Lobby
Lounge Area
Haven Rooftop
Deluxe King
Haven Rooftop
Chemistry
Sushi Lab
Superior Queen
Haven Rooftop
Front Desk, Sanctuary Hotel, New York, USA
Superior King
Lobby
Hotel entrance
A video preview image
Double/Double Room
Lobby
Lounge Area
Haven Rooftop
Deluxe King
Haven Rooftop
Chemistry
Sushi Lab
Superior Queen
Haven Rooftop
Front Desk, Sanctuary Hotel, New York, USA
Superior King
Lobby

The hotel

The clue’s in the name — The Sanctuary Hotel is a haven in its own right. If you're on a couples city break, or a girls weekend away, this is a great option (particularly if you're a bit of a foodie!). From a sushi restaurant and rooftop cocktail bar, to richly detailed rooms, you’ll be spoilt for choice with where to spend some down-time. Make the most of the complimentary breakfast each morning, and be fully-fuelled to spend the day exploring the Big Apple. You’ll even have the hotel’s S.T.A.R concierge on hand for ‘Service Tailored to Any Request’, so you can (quite literally) make this your very own sanctuary.

Amenities

  • Bar
  • Internet Access
  • Laundry Service
  • Close to City Centre

Where is it

On West 47th Street, 2 blocks from Times Square and 5th Avenue where it meets Broadway. Theatres, the Rockefeller Centre, St Patricks Cathedral and Fifth Avenue Shops are all within walking distance. Transfer time from John F. Kennedy International Airport: 50 minutes.

Hotel information

113 compact rooms, all with air-conditioning, HD flat-screen TV, iHome stereo and docking station, safe, mini-bar*, hairdryer, bathrobes, and bathroom amenities.

Superior Queen Rooms are approximately 210-225 sq ft and feature either courtyard or city views, with 1 queen-size bed, sleeping maximum 2 adults. 

Please note: some rooms may have restricted views of the courtyard or city. 

Deluxe King Rooms are more spacious at 315-325 sq ft with 1 king-size bed, sleeping maximum 3 adults or 2 adults and 1 child (rollaway bed is available for an additional fee).

Deluxe Double Double Rooms are as above, but with 2 double beds, sleeping maximum 4 people.

  • Virgin Holidays customers receive a waived facility fee with a value of $26 per day.

Complimentary daily continental breakfast which includes coffee, juice, cereal, yoghurt, fruit, and breakfast breads. Haven Rooftop Restaurant and Bar (open for brunch, lunch and dinner) with evening entertainment and cocktails. Sushi Lab Rooftop (open for lunch and dinner). Chemistry Room Restaurant (intimate dining experience with tasting menu, open for dinner). Sushi by Bou (modern sushi speakeasy bar, open for lunch and dinner). 2 lounge bars. 

Please note: The rooftop restaurants and bar are owned by external businesses and are open to the public. Reservations are recommended.

Complimentary WiFi access. S.T.A.R concierge service. Room service*. 

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

Please note: Minimum check-in age is 21. 

*Denotes local charge.

Please note: The rooftop restaurants and bar are owned by external businesses and are open to the public. Reservations are recommended

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3186)
  • Very good (1344)
  • Average (362)
  • Poor (116)
  • Terrible (68)
Image of the Tripadvisor rating Fantastic and kind staff!

Nov 18, 2024 Reading_Traveller06 London, United Kingdom

What can I say about this hotel?! I arrived here at 10.30pm on a Saturday evening (after booking it at 10pm), staying for one night, because I was unable to stay in my booked accommodation. I arrived here with nothing, just the clothes I was wearing and a bag of chocolate. I was in a distressed state and the staff were amazing. They helped me to… Read more
What can I say about this hotel?! I arrived here at 10.30pm on a Saturday evening (after booking it at 10pm), staying for one night, because I was unable to stay in my booked accommodation. I arrived here with nothing, just the clothes I was wearing and a bag of chocolate. I was in a distressed state and the staff were amazing. They helped me to find clean clothes and toiletries. In the morning when my luggage arrived, the doorman kindly brought it up to my room so that I didn’t have to see the delivery driver. I was in such a state I completely forgot to tip him and everyone else who helped me, so I’m apologising here and I’ll be back so will make it up to you then. The breakfast is continental, but it’s big enough to keep you going for the day. The room I stayed in was clean, fairly compact (I think they all are) and comfortable. The only thing to consider is that the hotel is in a great location (1 min from Times Square), but this also means you will hear the noise at night. Not that I was particularly bothered, as I was happy to be safe. Unfortunately I didn’t get to visit the rooftop bar but I will next time. Overall a great stay, I just wish it was in better circumstances as I would have enjoyed it more. Read less
Image of the Tripadvisor rating Great location

Nov 15, 2024 emmacardiff2016 Cardiff, United Kingdom

Excellent location - right in Times Square. The staff are so friendly and you receive a warm welcome every time you get back to the hotel. Our transfer to the cruise port was late but Vichet was so helpful - he contacted them for us and then loaded up our luggage when they arrived. They were always happy to provide almond milk at breakfast for my… Read more
Excellent location - right in Times Square. The staff are so friendly and you receive a warm welcome every time you get back to the hotel. Our transfer to the cruise port was late but Vichet was so helpful - he contacted them for us and then loaded up our luggage when they arrived. They were always happy to provide almond milk at breakfast for my drinks. Read less
Image of the Tripadvisor rating GREAT experience!

Nov 15, 2024 DayTrip780939 Encinitas, California

GREAT experience at Sanctuary. From the minute I walked in I felt totally taken care of. Friendly staff, greeted every time I came back, comfortable rooms, great beds & stellar location. Special thanks to Vichet Chy and manager Vutha for taking such good care of me. Highly recommend. Looking forward to returning.
Image of the Tripadvisor rating Our Honeymoon Experience

Nov 15, 2024 V8550BKsam Sheffield, United Kingdom

Spent our honeymoon at the hotel. It's in a great location. The staff were very friendly (especially Vicnet), the room was spotless, the bed was heavenly and the vibes were immaculate. The only improvement I would make, is that the breakfast options were relatively basic (but not bad by any account).
Image of the Tripadvisor rating Sanctuary hotel 5 Star review

Nov 14, 2024 Chelsea J

We had such an amazing service at the hotel, all the staff were very helpful and friendly. If you needed any help or advice they would be there. First time in New York they made the experience that much better. In particular the best man was Vichet he was fantastic had no faults or problems if we needed anything he was the man for everything.… Read more
We had such an amazing service at the hotel, all the staff were very helpful and friendly. If you needed any help or advice they would be there. First time in New York they made the experience that much better. In particular the best man was Vichet he was fantastic had no faults or problems if we needed anything he was the man for everything. Helped take bags to the room and had a lovely conversation and he helped us with recommendations. Greet you as you came into the hotel, open the car doors, always hay hello. He was amazing and I would highly recommend. The hotel was also great had a room near lift which was handy for us. ⭐️⭐️⭐️⭐️⭐️ WOULD HIGHLY RECOMMEND Read less