The Benjamin Royal Sonesta Hotel, a landmark hotel located in Midtown Manhattan with it’s classic décor and intimate boutique setting provides a sense of sophisticated glamour in New York City. Located at 50th and Lexington Avenue, The Benjamin Royal Sonesta New York exudes old-world Manhattan with oversized rooms and suites (many with kitchenettes). The hotel offers quick access to the best luxury boutiques on 5th Avenue, Rockefeller Centre and St. Patrick’s Cathedral and array of fine dining options. Fitness Center located on the 3rd floor open 24 hours. Laundry and pressing services available. Complimentary newspapers available in the lobby. The Cupboard conveniently located in the lobby provides snacks, beverages and sundries for purchase without going far.
Amenities
Fitness Centre/Gym
Internet Access
Laundry Service
Close to City Centre
Where is it
Situated on the corner of East 50th Street and Lexington Avenue in Midtown Manhattan; close to Fifth Avenue, Grand Central Terminal, the Rockefeller Centre and Bloomingdales. Transfer time from John F. Kennedy International Airport: 40 minutes.
Hotel information
209 guest rooms and suites, all of which have been recently refurbished as of July 2024. All with air-conditioning, 42” HD flat-screen cable TV, iPod alarm clock, kitchenette, mini-fridge, bathrobes, WiFi access*.
Guest Rooms are 250–275 sq ft and have 1 queen-size bed, sleeping maximum 2 adults.
Deluxe Studios are 300–350 sq ft, and have 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.
One Bedroom Suites are 450–550 sq ft with a separate living area with 1 queen-size sleeper sofa, and 1 queen-size or 1 king-size bed in the bedroom, sleeping maximum 4 adults or 2 adults and 2 children.
The National Bar & Dining Rooms (classic NYC bistro dishes served for breakfast, lunch and dinner, temporarily closed).
Winks’ Kidzzz Club. 24-hour state-of-the-art fitness room and steam room.
Laundry/dry-cleaning services*. 24/7 reception team, concierge and shoe shine services. Complimentary WiFi in public areas.
This hotel has a facility fee of $39 plus tax, per room per day (payable locally, subject to change).
Fee includes: $15 daily credit to our Cupboard, complimentary Wi-Fi access, unlimited local/long distance calls (excluding international), complimentary use of the Fitness Center, a one-time $15 laundry credit for the stay. (inclusions are subject to availability and change).
One person must be aged 21 years and over in each room at check-in.
*Denotes local charge.
Please note: Building work will be taking place Weekdays, Monday-Friday from 8;00am – 5:00pm untill June '24.
Please note: Due to the temporary closure of the hotel restaurant and room service, staff will provide detailed information at check-in of local dining options for breakfast, lunch and dinner (including order-in options). There is also a lobby market available for guests craving a quick snack, with items including chips/crisps, cookies, nuts, water, assorted soft drinks and juices.
Based on 3567 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (2117)
Very good (887)
Average (335)
Poor (131)
Terrible (97)
Girls weekend with over the top staff!
Nov 17, 2024Tracy N
The staff was over and above Elias anticipated our needs and exceeded our expectations. The art deco decor was elegant and the heat and the heated bathroom floors were a bonus. We think the entire staff for such an amazing weekend we look forward to our next visit.
The Benjamin’s concierge Anya is a rockstar!
Nov 16, 2024Brenda K
I had the pleasure of being assisted by Anya - the Benjamin’s fabulous concierge. It was so refreshing to be helped by someone who truly loves their job. Anya is creative, effervescent and most importantly, followed up to see how everything went. Her kindness and attention to detail is appreciated!
Dont stay here
Oct 21, 2024Duluth11Denver, Colorado
Noisy, constant walking overhead. I complained and was given a lame excuse about housekeeping making the noise. Well now it is 8:00 and more walking overhead….I have stayed here for years. Never again. So much fir the remodel….poor front desk service.
AVOID THIS HOTEL. THE STAFF ARE EXTREMELY UNHELPFUL, RUDE, AND U PROFESSIONAL.
Oct 16, 2024Chelsae L
Avoid staying at this hotel if you expect even basic courtesy from the staff. Upon check-in, I was assigned a room with an unbearably loud air conditioning unit, making it impossible to hear anything unless it was turned off. When I went to the front desk, to inform them that there was excessive noise, I was told I’d have to wait to see if another…
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Avoid staying at this hotel if you expect even basic courtesy from the staff. Upon check-in, I was assigned a room with an unbearably loud air conditioning unit, making it impossible to hear anything unless it was turned off. When I went to the front desk, to inform them that there was excessive noise, I was told I’d have to wait to see if another room was available due to a system issue. Meanwhile, I watched other guests being assisted while I was ignored for 30 minutes. Eventually, I was offered a room on another floor (same unity) but I declined, as the guest next door had the same issue and asked to change rooms right before me. I was told this was the only room available, with no further options. To change rooms, I had to offer to pay more for a slightly upgraded room on the third floor, which faced noisy street construction that continued through all hours of the night. When I sought further assistance, the front desk staff responded dismissively, telling me that no room could meet my “standards.” They are so rude and blame the guest for everything. What standards do I have? Just to get a room to sleep? At midnight, after enduring the contraction and street drilling, I requested a room change again, only to be yelled at, gaslit, and blamed for my frustration. I even went downstairs to the front desk, asking why she would say such offensive statements and why she’s just being so unhelpful. The staff member refused to assist further, citing my “tone” as the issue, and walked away, leaving me unattended and without support. She walked to the back room behind the desk and would not come out to speak to me or help me. I was left in tears and the security guard had to help me when that isn’t even his job. Every staff member there is extremely rude they make you feel horrible about yourself and your stay and I do not recommend anyone staying there. After I checked out, the manager called me and was worse than the staff. Offered zero help or compensation And also blamed me for being rude to everyone which led to the staff behavior being justified. She yelled at me that I was cutting her off when she was trying to speak when I was simply just trying to relay the fact she kept telling me everything was my fault. If anybody wants a peaceful stay With good service and respect stay away from this hotel. I travel a lot and have never experienced anything like this. One after the other was more rude and more unhelpful. I left in tears
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Great experience
Oct 15, 2024Kristie L
I booked this hotel on Costco travel since it has been newly renovated, in a great location in Midtown, and came with complimentary early check in at 2pm and complimentary checkout at 2pm. Check in and check out was a breeze. We had a deluxe studio suite with king bed. The room was spacious with a desk and chair area. It had a little kitchenette…
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I booked this hotel on Costco travel since it has been newly renovated, in a great location in Midtown, and came with complimentary early check in at 2pm and complimentary checkout at 2pm. Check in and check out was a breeze. We had a deluxe studio suite with king bed. The room was spacious with a desk and chair area. It had a little kitchenette for us to use. The bathroom was a little small, but worked fine for the 2 of us. I liked the new black and white marble floors and shower tiles.
The subway is on the same block, walking distance to shopping, MoMA, Rockefeller, restaurants, near Paid Baguette for yummy breakfast pastries. The daily house keeping service was great and non intrusive. The lobby is small but beautifully redone. We were only in our room to rest midafternoon for an hour and to sleep at night after a long day of fun and sightseeing in the city. Would definitely recommend this hotel for mid range price and location.
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Girls weekend with over the top staff!
Dont stay here
AVOID THIS HOTEL. THE STAFF ARE EXTREMELY UNHELPFUL, RUDE, AND U PROFESSIONAL.
