Virgin Hotels New York City

Midtown, New York

Virgin rating

The hotel

Virgin Hotels New York City is situated in the heart of the Manhattan on Broadway in the hip NoMad neighborhood, an area privy to some of New York’s  most iconic architecture. The hotel rises 38 stories with floor-to-ceiling windows and a rooftop pool offering breathtaking views of Lower Manhattan and the Empire State Building. From the moment you step into the lobby, you’ll notice the sophisticated, yet relaxed vibe – and no doubt plenty of eye-catching red, in particular the red elevator that will whizz you up to your chamber, which is uniquely designed to accommodate work, rest, and play.

Amenities

  • Bar
  • Internet Access
  • Night Club
  • Restaurant
  • Room Service
  • Swimming Pool

Where is it

Located on the northwest corner of 29th Street and Broadway in the heart of Manhattan, close to many famous New York attractions. 

Hotel information

463 chambers across 38 floors, all of which are uniquely designed and consist of two spaces separated by sliding doors. The first area ‘The Dressing Room’ features a full vanity, make up desk with mirror, extra large shower, and a closet for two. On the other side of the sliding door is ‘The Lounge’ featuring the bed, mini-bar*, and HDTV. All chambers feature floor-to-ceiling windows, air-conditioning, yoga mat, custom sensor lighting, ample outlets for smartphones, laptops and other electronic devices, and bathroom amenities.  

King Chambers feature 1 king-size bed, sleeping maximum 2 adults. 

Chamber Double 2 Beds sleeping maximum 4 adults.

Sky Chamber: Enjoy stunning panoramic views of the cityscape from the comfort of your spacious Double Full Chamber on the upper floors, complete with floor-to-ceiling windows. This accommodation is perfect for families or group getaways, with 350 ft² of space, plenty of seating, and ample space for pre-party festivities. you will have everything you need for a comfortable and memorable stay. With one king-size bed sleeping maximum 4 adults.

Sky Grand Chamber Suite: Indulge in an extra spacious, luxurious, and truly brilliant retreat with the three-room suite. Featuring a dedicated Living Room, Dressing Room, Sleeping Lounge, and sweeping downtown views, this suite offers an unparalleled level of comfort and sophistication. With 500 ft² of space, you'll have plenty of room to relax, unwind, and take in the breathtaking cityscape from the comfort of your own private oasis. Sleeping maximum 4 adults.

Sky Grand Chamber Terrace Suite: Experience an unparalleled level of luxury, space, and brilliance with the three-room suite featuring a private terrace, dedicated Living Room, Dressing Room, Sleeping Lounge, and sweeping downtown views. This lavish retreat offers 525 ft² of space, providing ample room for relaxation and entertainment. Take in the stunning cityscape from the comfort of your own private terrace or unwind in the comfort of your spacious living area. You'll feel truly pampered and indulged in this extraordinary suite. Sleeping maximum 4 adults.

  • Virgin Atlantic Holidays Exclusive: Bookings made from 1st October 2023 will receive a $25 food and beverage credit per room per day. Terms and conditions apply. Please see booking confirmation for details on how to redeem. 
  • Waived Resort fees: Virgin Atlantic Holidays customers receive waived resort fees, saving $35 plus tax per night.

Commons Club (bar and lounge featuring regular live entertainment). Everdene (dining and cocktail destination with entertainment-anchored spaces. Breakfast, lunch and dinner. Happy Hour Monday-Friday from 4:00pm-8:00pm). The Pool Club (serving cocktails and sharing plates, with regular live DJ’s). Funny Library Coffee Shop.

Outdoor rooftop pool (open seasonal, weather permitting). Poolside cabanas*. Library. 

Please note: The pool opens on 17 May '24 for this season, until Oct '24.

Please note: You can reserve poolside cabanas and loungers in advance, directly with the hotel.

Complimentary WiFi access. 24-hour room service available to order via mobile app*. 

*Denotes local charge. ​

Please note: The restaurant on the 4th floor is not available at the moment.Please note: One person must be aged 18 years and over in each room at check-in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (318)
  • Very good (42)
  • Average (42)
  • Poor (36)
  • Terrible (34)
Image of the Tripadvisor rating Outstanding service by Adriano

Jul 13, 2024 Ayurveda P

We had great night at rooftop. I ordered Faux Garita mocktail but I didn't quite like it but our server Adriano was really friendly and happy to change it to another one. We were pleased with his service. If you are in NYC look for a great rooftop spot, this is your place. And Adriano will take care of the rest.
Image of the Tripadvisor rating Adequate but disappointing - go elsewhere

Jul 13, 2024 zachgray York, United Kingdom

We stayed here as a family (four adults in two rooms) for a week in July. Poor service started with us trying to organise the transfer through the hotel. We were told by email on several (six) occasions that the transfer had been arranged but we were not being given any contact details for the providers. We eventually got this sorted three days… Read more
We stayed here as a family (four adults in two rooms) for a week in July. Poor service started with us trying to organise the transfer through the hotel. We were told by email on several (six) occasions that the transfer had been arranged but we were not being given any contact details for the providers. We eventually got this sorted three days before travelling and only when we suggested we would sort ourselves. When we checked in, there was not a particularly warm welcome and, despite requests at booking and subsequent comms with the hotel, seemingly little effort to give us two rooms in close proximity. And no chance of changing. Rooms themselves are functional and not particularly impressive however, like most people visiting New York, we didn’t anticipate spending a lot of time in there. Pool. Perhaps a European trait but we expected to be able to sit around the pool of the hotel we are staying in. Sunbeds were available - at a cost of $140 each per day which meant we never got to enjoy the pool. Similarly, the hotel has a rooftop (its on the third floor) bar but we were only able to sit outside twice in the whole week, every other night, there was an exclusive event which meant we couldn’t get access - one night we did manage to secure a table, we were told in no uncertain terms that tipping was compulsory. Similarly sky lounge which is on the website appears to be out of bounds to residents. All in all, we just weren’t made to feel very welcome and, in truth, while on the face of it there are nice facilities - we didn’t really get to enjoy them. Would not recommend. Read less
Image of the Tripadvisor rating Jordan Palmer's perfectly crafted team at Everdeen

Jul 13, 2024 MiasiaSimone

Everdene is an such a hidden gem. It's conveniently located on the 3rd floor of the Virgin Hotel on Broadway in NYC. Jordan, the manager, treated us to complimentary champagne and a quick floor tour. The amenities and décor alone make this place a vibe. The hospitality exceeded my expectations. Adriano, our waiter, was very responsive and full… Read more
Everdene is an such a hidden gem. It's conveniently located on the 3rd floor of the Virgin Hotel on Broadway in NYC. Jordan, the manager, treated us to complimentary champagne and a quick floor tour. The amenities and décor alone make this place a vibe. The hospitality exceeded my expectations. Adriano, our waiter, was very responsive and full of surprises. Superb food with a great ambiance inside and out. The outside rooftop deck is stunning with an out of this world skyscraper view. The rooftop set up is perfect private for each party. It's absolutely stunning. We even had the chance to meet rapper A Boogie who casually dined that night. This place is super exclusive. Will absolutely be back. Read less
Image of the Tripadvisor rating Phenomenal!!!

Jul 12, 2024 Scenic27411197960 Puerto Rico

I had one of the best girls night here! The rooftop dining & bar experience is phenomenal from the friendly staff to the Amazing food & cocktails! Jordan the manager constantly checked in on me and my guest & was super helpful in accommodating us to make sure we had a great view of the Empire State Building! I will definitely be back!!
Image of the Tripadvisor rating Adriano was extraordinary!!!

Jul 12, 2024 CLAUDIA B Windsor, United Kingdom

The review is about the terrace service managed by Jordan Palmer and his team, mostly for the Amazing customer service given by Adriano. You are a true star, your customer service is above any expectations. Gracias por hacer la tarde inolvidable. Claudia