W New York Times Square

Midtown, New York

Virgin rating

The hotel

You may be in the heart of NYC but you’ll enjoy peace and quiet in a W hotel room. Head to The Living Room, complete with DJs and an extensive drinks list! The hotel’s Blue Fin Restaurant is also highly recommended, and comes complete with a sushi bar. If that's not enough, there's Dos Caminos serving Mexican fare, and a margarita bar! Directly facing the bright lights of Broadway, a dramatic, floating, stainless steel staircase leads the way to a semi-private alcove dining area where guests can kick-back and listen to the music of Miles Davis, John Coltrane and Dizzy Gillespie. A wonderful place to stay for couples, friends and family, you’ll also enjoy the W’s famous Whatever/Whenever service – nothing is too much trouble for the staff, all you have to do is ask!

Amenities

  • Babysitting service
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Close to City Centre

Where is it

In Times Square, a stone’s throw from the theatre district and many of the city’s renowned museums. Transfer time from John F. Kennedy International Airport: 60 minutes.

Hotel information

466 rooms and 43 suites. All with air-conditioning, satellite TV, telephone, WiFi access*, mini-bar*, tea/coffee maker, complimentary bottled water, Bliss® sinkside bath amenities, safe, hairdryer, bathrobes, slippers and iron and board. Wonderful Rooms are 288 sq ft and are located on floors 10 through 25 with city views, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Spectacular Rooms are 288 sq ft and are located on floors 18 through 57 with skyline views, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Cool Corner Rooms are 288 sq ft and are located on floors 26 through 57 with views of either the Hudson River or Times Square, with 1 king-size bed, sleeping maximum 2 adults.

Fantastic Suites are 625 sq ft and are located on floors 15 through 39 with Broadway views, separate living room with Bose® wireless Bluetooth speaker, 55” flat screen TV and a W MixBar, and 1.5 bathrooms, with 1 king-size bed and sofa bed in living room, sleeping maximum 3 adults or 2 adults and 1 child.

Marvelous Suites are 625 sq ft and are located on floors 40 through 55 with panoramic Broadway views, separate living room with Bose® wireless Bluetooth speaker, 55” flat screen TV and a W MixBar, and 1.5 bathrooms, with 1 king-size bed and sofa bed in living room, sleeping maximum 4 adults or 2 adults and 2 children.

Dos Caminos (Mexican restaurant and margarita bar, open for lunch and dinner). Blue Fin (seafood restaurant with sushi and cocktail bar, open for breakfast, lunch, dinner). The Living Room Bar. FIT fitness centre. 24-hour room service*. Complimentary WiFi in lobby and public areas. Valet parking $75 for standard vehicles and $85 for oversized vehicles, plus tax per day (payable locally, subject to change).

There is a resort fee of $30 plus tax per room, per night (payable locally, fee subject to change).

Resort fee includes:- $30 Living Room bar credit - Enhanced high-speed internet access - Access to TMPL gym (2 passes per day) - Access to NYC Activity (2 passes per day). Resort fee and inclusions are subject to availability and change. Please check with the hotel for more details.

*Denotes local charge.

One person must be aged 18 years and over in each room at check-in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2112)
  • Very good (1550)
  • Average (727)
  • Poor (410)
  • Terrible (293)
Image of the Tripadvisor rating Do not even consider it.. Terrible W.

Nov 9, 2024 Paul2966 Fort Lauderdale, Florida

This is probably the worst W anywhere! If you are considering it, find an alternative! There are plenty of far better options. The hotel is not worthy of the W name. Room was super basic, not even a coffee maker, no chic vibe, no nice decor.. a basic, bland, boring room - should not be a W! The $30 rip off “destination fee” is a joke. You are… Read more
This is probably the worst W anywhere! If you are considering it, find an alternative! There are plenty of far better options. The hotel is not worthy of the W name. Room was super basic, not even a coffee maker, no chic vibe, no nice decor.. a basic, bland, boring room - should not be a W! The $30 rip off “destination fee” is a joke. You are forced to pay $30, covering wifi that is free with status, then to use your $30 “credit” it is almost $60 for 2 drinks at the outdated, no view, bar! Marriott should be ashamed of themselves for this NY policy. As a “loyal” elite, in NY I would seriously consider booking a different brand. To top off the poor experience, on check out, another bar charge was added to my bill… over $200 tab, that was not ours. I advised front desk, who said nothing they can do except tell F+B manager, I gave them the benefit of doubt and said ok. Next day, I was still at hotel as my partner had a separate res, and I asked again, charge was still on my folio. I asked 3 times, and charge was never investigated. A week later my CC had been charged for the error… Now it is being “investigated” by Bonvoy. This hotel is a joke, they do not deserve the W name, or anyones business. Book elsewhere… AC by Marriott and Renaissance are far superior…. Read less
Image of the Tripadvisor rating In the heart of Times Square served by fun loving colleagues

Nov 3, 2024 jyeongll Singapore, Singapore

Every year that I've been to Manhattan, I'll stay some other properties, including The Westin. This time, I had the privilege to stay in W New York, and I've heard good things about the infamous bar. We had a room facing Marriott Marquis, and on a daily basis, given that I'm a Marriott Bonvoy member, we get complimentary gifts. The New York… Read more
Every year that I've been to Manhattan, I'll stay some other properties, including The Westin. This time, I had the privilege to stay in W New York, and I've heard good things about the infamous bar. We had a room facing Marriott Marquis, and on a daily basis, given that I'm a Marriott Bonvoy member, we get complimentary gifts. The New York destination fee also allows us to redeem complimentary drinks at W Bar. I expected more rowdy music but great indie music and nice sofas, complimented by great service. Shout out to a lovely and fun-loving concierge team. Keep up the first moment of service truth. Read less
Image of the Tripadvisor rating Times Square Touristy Experience

Oct 13, 2024 jennastov Rocky River, Ohio

We stayed at the W hotel for two nights and had a great experience. Eric helped us with our luggage as we walked up to the hotel. He put them on a luggage cart and stayed with us through the check in process until we got to our room. Check in was painless and the front desk employee who checked us in was so friendly and helpful. Eric brought our… Read more
We stayed at the W hotel for two nights and had a great experience. Eric helped us with our luggage as we walked up to the hotel. He put them on a luggage cart and stayed with us through the check in process until we got to our room. Check in was painless and the front desk employee who checked us in was so friendly and helpful. Eric brought our luggage to our room, gave us a quick tour of the room, and even asked if the temperature of the room was okay. Very impressive!! A few standout things: We called and asked for more pillows and an employee brought them with gloves on! So impressive. We requested a fan (we sleep with a fan at home and are so used to the noise and air flow) and they brought us a large tower fan. My husband cut his foot and we asked for antibiotic ointment and they provided it without hesitation. We stayed in what I believe was called the Wow Suite. The room was impressive- very large. One thing that could be improved is that prices of the mini bar and snack bar that are in the room should be provided. There was a sticker on some items with a number on them, but we ended up being charged $13 for a can of Pringles (lololol). We laughed about it because we obviously knew that it would be more expensive than usual, but I wish the prices were disclosed. The shower in the room was small and there was no bathtub. There was a questionable stain on the older couch in the sitting room area. Overall our stay was comfortable and we were very impressed with the service provided. We hope to return someday soon! Read less
Image of the Tripadvisor rating Sally at the check in was very friendly!!!!

Oct 8, 2024 princeravi83 Philadelphia

Fantastic Location!! Sally checked us in and she was very friendly, and greeted us with such a warm smile, and it just set the tone for us to enjoy our stay. Sally also informed us with all the benefits for being a Bonvoy preferred member which I was able to take advantage of them. From start to finish it was wonderful, and my reason of coming… Read more
Fantastic Location!! Sally checked us in and she was very friendly, and greeted us with such a warm smile, and it just set the tone for us to enjoy our stay. Sally also informed us with all the benefits for being a Bonvoy preferred member which I was able to take advantage of them. From start to finish it was wonderful, and my reason of coming back and staying for my next trip in November. If I could I would give Sally a 100 stars!!!! Read less
Image of the Tripadvisor rating Fabulous hotel on Times Square

Oct 8, 2024 MDale York, United Kingdom

Stayed here for an anniversary break and could not have chosen better. The staff are amazing, so helpful and friendly. The room was amazing with a dual aspect view of Times Square one way and The Hudson river the other - fascinating to watch New York all those floors below. Jesse on reception and Nuk, front of house, went out of their way to make… Read more
Stayed here for an anniversary break and could not have chosen better. The staff are amazing, so helpful and friendly. The room was amazing with a dual aspect view of Times Square one way and The Hudson river the other - fascinating to watch New York all those floors below. Jesse on reception and Nuk, front of house, went out of their way to make our stay extra special- thank you. Highly recommended Read less