The Westin New York Times Square is an exhilarating achievement of art and architecture, and connected to the hotel is a 200,000sq ft multiplex, housing 13 cinema screens! As you would expect from one of the Big Apple's biggest gems, all rooms are beautifully furnished with an excellent range of amenities - not forgetting the luxurious Westin Heavenly bed®, and heavenly it certainly is! Your only issue being that you may find it hard to leave it! Foundry Kitchen & Bar is great place to relax and sip on a cocktail, the perfect alternative to a hectic night out on the town.
Amenities
Fitness Centre/Gym
Internet Access
Laundry Service
Restaurant
Room Service
Valet parking
Where is it
On the corner of West 43rd Street and 8th Avenue. Transfer time from John F. Kennedy International Airport: 55 minutes.
Hotel information
873 rooms and suites across 45 floors. All with the signature Westin Heavenly® beds, air-conditioning, TV, WiFi access, coffee/tea making facilities, safe, iron and ironing board, bathroom amenities, bath robes, and hairdryer.
Traditional Rooms are 310 sq ft with 1 king-size bed or 2 double beds, sleeping maximum 4 people (fee applies for rollaway bed in king-size rooms).
Premium Rooms are 310 sq ft and located on higher floors with city views, with either 1 king-size bed or 2 double beds, sleeping maximum 4 adults.
Grand Deluxe Rooms are 350 sq ft, with either 1 king-size bed or 2 double beds, sleeping maximum 4 adults.
Bookings made from the 22 Aug '23 onwards will receive the following exclusive benefits when staying at Westin New York Times Square:• $20.00 Food & Beverage Credit per stay (combinable with F&B credit within in the resort fee) • Late check out until 1.00 pm
Foundry Kitchen (open for breakfast). Foundry Bar (open dinner and drinks).
24-hour WestinWORKOUT® Fitness centre. RunWESTIN running routes. Kids amenity packs for under 12's.
Complimentary WiFi access. Gift shop. Laundry service*. Room service*. Concierge. Self-parking $65 per day, Valet parking $95 plus tax for standard vehicles, and $105 plus tax for oversized vehicles, per day (fees payable locally, subject to change).
The Destination fee is included in the price
Includes: • $30 Food & Beverage credit redeemable in Foundry Kitchen or Foundry Bar (per room, per day) • $10 Laundry credit (per room, per day) • Premium Wi-Fi • Local, long distance and international phone calls • Choice of one of the following (per room per day): (1) ticket to One World Observatory or (1) ticket to the American Museum of National HistoryPlease note: Benefits are daily and cannot be rolled over. Any unused portion has no value upon check out. Inclusions are subject to change.
Bookings made after 1st Sept '24 : $35 Food & Beverage credit, redeemable in Foundry Kitchen or Foundry Bar (per room per day) • Upgrade to Premium High speed Wifi. • Two tickets to choice of one of the following (per room per day)* - 2 tickets to a Freedom Liberty Cruise - 2 tickets to the American Museum of Natural History
Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page
* Denotes local charge.
Please note: One person must be aged 21 years and over in each room at check-in.
Please note: Kettles are available on request at check-in.
Based on 4188 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (1884)
Very good (1302)
Average (516)
Poor (265)
Terrible (221)
Nice comfortable hotel in a good location. Spoiled by disgruntled lobby staff
Nov 5, 2024Bryn-Hughes
Second time I’ve stayed here for marathon weekend. Expensive due to the event but unavoidable.
Nice hotel, good location and friendly reception and housekeeping staff.
Lobby staff expect a tip to store luggage on departure and expect a further tip to retrieve it.. day of departure not many people carry cash and use cards but sneered at when you…
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Second time I’ve stayed here for marathon weekend. Expensive due to the event but unavoidable.
Nice hotel, good location and friendly reception and housekeeping staff.
Lobby staff expect a tip to store luggage on departure and expect a further tip to retrieve it.. day of departure not many people carry cash and use cards but sneered at when you don’t tip again!. Rude
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Perfectly Placed for all things NYC!
Nov 4, 2024bettymA6973QK
From the moment we arrived curb side the staff was incredibly helpful, kind, and seemed genuinely happy to be there. It was NYC marathon weekend, and while we weren't running, it was so fun watching the responsiveness of the hotel to the runners (we didn't feel cheated! They were wonderful to us too!) Our room was comfortable and cleaned daily.…
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From the moment we arrived curb side the staff was incredibly helpful, kind, and seemed genuinely happy to be there. It was NYC marathon weekend, and while we weren't running, it was so fun watching the responsiveness of the hotel to the runners (we didn't feel cheated! They were wonderful to us too!) Our room was comfortable and cleaned daily. Check in and check out was a breeze and the hotel gym was well equipped with cardio and strength training equipment. The location was perfect - quickly walked to Times Square, Broadway shows, Rockefeller Center, Bryant Park and subway (which we could jump right on for a quick ride the Amercian History Museum, 9/11 Museum, and Central Park). We got in our Lyft at 5am in the morning to fly home and the staff were just as friendly, kind, and helpful as they were all weekend - a great experience!
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A great base to explore!
Oct 31, 2024suel220Newcastle
Good hotel in a great location, clean and functional and friendly staff. We had a 12th floor standard room (2 double beds) which was a good size so managed 3 of us living out of 2 suitcases for 5 nights! And with a view of the Edge!
A fantastic base to see the city - 5 minutes from Times Square, 10 mins from Bryant Park (which is lovely!) and…
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Good hotel in a great location, clean and functional and friendly staff. We had a 12th floor standard room (2 double beds) which was a good size so managed 3 of us living out of 2 suitcases for 5 nights! And with a view of the Edge!
A fantastic base to see the city - 5 minutes from Times Square, 10 mins from Bryant Park (which is lovely!) and easy to navigate to all the big attractions.
Noise from the street (sirens and car horns) could be heard during the night but it’s to be expected being in the centre and the location more than makes up for it. 7-eleven and fast food places just over the road which were really handy for breakfast or a pizza slice!
Also may be useful to know cabs often park or can be flagged down easily outside the hotel for returning to the airport if needed.
Overall, a great stay!
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A Great Location for a Wonderful nights sleep
Oct 15, 2024Funsun129Ottawa, Canada
I am a Platiunum Bonvoy member so we chose this location given it is part of the Marriott family. Location is amazing, easy walking distance to Times Square, Madison square gardens, Central Park……lots of food and shopping options right outside the hotel. Check in was fast and efficient. I will mention that the person who checked us in at the Elite…
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I am a Platiunum Bonvoy member so we chose this location given it is part of the Marriott family. Location is amazing, easy walking distance to Times Square, Madison square gardens, Central Park……lots of food and shopping options right outside the hotel. Check in was fast and efficient. I will mention that the person who checked us in at the Elite desk was not super friendly or informational. He did not tell us about the restaurant credit that is included with the daily destination fee on your room ($35). I had put a note on file prior to arriving that we were celebrating a special occasion and he made no effort to recognize this at all. However another couple travelling with us checked in at the regular desk and were served by Mary Jane. She was engaging and informational and even gave them some special gifts given they were celebrating. Kudos to Mary Jane as she was a wonderful first impression.
We had breakfast 3 times at the restaurant buffet. As many have mentioned it is a weird set up. The line often extends into the buffet area which is small but selection is pretty good - no made to order eggs but still good variety and tasty. Our breakfast was included with our stay but at $36 per person, I’m not sure the value was there if we had to pay for it. But the service is amazing at the breakfast. The staff were so friendly and fast. We also dined one evening at the restaurant/bar. It is quite small. Service is nowhere near the level of the breakfast crew. The food however was quite tasty and a decent price and we could use our credit against the bill.
The rooms were lovely. You can’t go wrong with Westin beds. And the toiletries were all provided and were the usual Westin White tea brand (love that stuff). Room was cleaned daily and free water bottles were left daily. Nice little fridge, working safe……no minibar but the 7/11 across the street has lots of beverages to stock up on.
The Top View sightseeing hop on hop off bus stops right outside the front door of this hotel which is very convenient.
Overall I really enjoyed our stay at this property and cannot fault it for anything.
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Heavenly beds and heavenly staff make for a great weekend getaway to NYC
Oct 12, 2024SeaTraveler15Kirkland, Washington
Our journey to NYC involved a delayed flight from the West Coast. We began messaging the staff at the Westin via the Marriott Bonvoy app saying instead of a 12am arrival we’d be in at 7am. They confirmed our room would be ready for us and we just needed to swing by the reception desk to get our keys.
From the time we set foot on property to the…
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Our journey to NYC involved a delayed flight from the West Coast. We began messaging the staff at the Westin via the Marriott Bonvoy app saying instead of a 12am arrival we’d be in at 7am. They confirmed our room would be ready for us and we just needed to swing by the reception desk to get our keys.
From the time we set foot on property to the time we sunk into our heavenly beds, we were welcomed warmly by every staff member. The reviews we read prior to selecting this property did not match our experience at all.
We stayed in Room 4441. The room matched and exceeded our expectations. The room was large and extremely comfortable.
We appreciated the well stocked gift shop off from the lobby. If you want a less expensive option there’s a 7-Eleven across the street. I mean, after an unexpected red eye flight, grabbing a $8 Celsius was ok! Know you can stock up with other items nearby!
The Westin was our home for the weekend as we came to see shows at the Hudson and Hirschfeld Theaters. Both are easy to access by foot from the hotel.
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Nice comfortable hotel in a good location. Spoiled by disgruntled lobby staff
