Grand Hyatt San Francisco

Union Square, San Francisco

Virgin rating

OneUp Lounge
Standard Room City View
A video preview image
OneUp Lounge
Standard Room City View

The hotel

This sleek, imposing hotel offers the high standards you would expect of a Hyatt. It lies right on Union Square, in the centre of the city and in one of the best spots for shopping. Public transport is an easy walk, too. OneUP - exactly one level up from the lobby is the inventive American Bistro and Lounge. Serving breakfast, lunch and dinner, the OneUP restaurant features locally sourced, sustainable American cuisine. The bridge, connects the restaurant to the Lounge.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • No Smoking
  • Restaurant
  • Room Service
  • Valet parking
  • Close to City Centre

Where is it

On Union Square, in the centre of the city. An easy walk to all public transport.

Hotel information

668 rooms on 36 floors in 1 building. All with air-conditioning, cable TV with pay-per-view films, hairdryer, iron and board. Standard Rooms sleep maximum 4 adults.

OneUP Restaurant (American bistro serving breakfast, lunch and dinner) and OneUP Lounge (cocktails and appetisers), Coffee Bar (serving breakfast items, snacks and drinks). Complimentary Hyatt StayFit® on 35th floor. Room service*. Laundry/dry-cleaning service*. Complimentary WiFi. Safe available at front desk*. Self-parking $41, valet parking $74.10 plus tax, per day (payable locally, subject to change).

*Denotes local charge.

Please note: 100% non smoking hotel.

Please note:  Effective 1st January 2021 the hotel will be introducting a destination fee payable locally of $30 per night plus tax subject to change.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3241)
  • Very good (2230)
  • Average (805)
  • Poor (304)
  • Terrible (238)
Image of the Tripadvisor rating Over Priced Buffet Breakfast

Jul 17, 2024 jcalderon2024

Breakfast advertised as if it was free with no pricing anywhere then you get a bill for $35 PP won’t go back.
Image of the Tripadvisor rating Great location

Jul 15, 2024 sararamos90278 Los Angeles, California

This is the best location with great view/great price in the city of San Francisco. The rich culture around each corner and easy to access to by just walking within minutes. My family has such a great time here with 100% satisfaction in this hotel. The only regret was that we did not realize they have a fancy window shade until the moment we are… Read more
This is the best location with great view/great price in the city of San Francisco. The rich culture around each corner and easy to access to by just walking within minutes. My family has such a great time here with 100% satisfaction in this hotel. The only regret was that we did not realize they have a fancy window shade until the moment we are ready to say goodbye to the hotel. LOL. Read less
Image of the Tripadvisor rating DV8

Jul 12, 2024 swjmrj66 Suisun City, California

Parking and Greeting Staff excellent! Check in/out staff excellent! Value very good but destination fees is more of a bait and switch tactic..not happy with that. The room was updated, clean and the bed was perfect. Location is absolutely convenient! Marketing should capitalize on advertising location location location. Looking forward in coming… Read more
Parking and Greeting Staff excellent! Check in/out staff excellent! Value very good but destination fees is more of a bait and switch tactic..not happy with that. The room was updated, clean and the bed was perfect. Location is absolutely convenient! Marketing should capitalize on advertising location location location. Looking forward in coming back...Feel free to send me discount offers. Read less
Image of the Tripadvisor rating July 2024

Jul 10, 2024 reginadresbach

Blinds and furniture were dirty/stained, enamel was coming up on wooden desk. Overall, dated interiors. Executive suite had a nice layout for a very basic suite.
Image of the Tripadvisor rating Great staff and customer experience!

Jul 9, 2024 ajayc47 ajayc47

Everything was great. The only thing is that would've like to have seen more vegetarian/vegan options at the club and at breakfast. Would really like to call out Ken, the front desk supervisor, and Roselle, the club supervisor, for going above and beyond to accommodate us. Their excellence in customer experience is what keeps us so loyal to… Read more
Everything was great. The only thing is that would've like to have seen more vegetarian/vegan options at the club and at breakfast. Would really like to call out Ken, the front desk supervisor, and Roselle, the club supervisor, for going above and beyond to accommodate us. Their excellence in customer experience is what keeps us so loyal to Hyatt! Please publicly recognize and reward them so everyone can follow their example. Thanks! Read less