Kimpton Hotel Monaco Seattle

Seattle, USA

Virgin rating

The hotel

Describing itself as a 'playful escape' this elegant boutique hotel will make a fantasic place from which to start your Seattle adventure. A mix of city life, theatres, museums and shops plus the Waterfront surrounding the city, a great playground for those who love to mess about on the water!

Amenities

  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Room Service
  • Safety Deposit Box
  • Valet parking
  • Close to City Centre

Where is it

Close to Seattle's Waterfront, Pike Place Market and Pioneer Square.

Hotel information

189 rooms on 11 floors with 3 lifts. Rooms with air-conditioning, iron and board, flat screen LCD TV, DVD player and WiFi access*. Queen Rooms with 1 queen-size bed, sleeping maximum 2 adults.

Double/Double Rooms with 2 double beds, sleeping maximum 3 adults and 1 child.

Sazerac restaurant adjacent to hotel. Complimentary Caffé Vita Coffee and tea service from 5:00-9:00am in the lobby area, hosted wine reception each evening from 5:00-6:00pm. 24-hour fitness centre. Laundry/dry-cleaning services*. Internet access*. Valet parking $42.00 plus tax per night (payable locally, subject to change).

There is a resort fee of $25 plus tax per room, per night (payable locally, fee subject to change).

Resort fee includes:- Two water bottles at check-in - $10 credit to apply towards parking, Bodega or Outlier - Upgraded WiFi access for up to 5 devices - Unlimited local and long distance calls - Up to 50 black and white printing pages - Complimentary newspapers and magazines digitally via PressReader - Complimentary access to fitness classes at Riot Athletics Gym - Pre-paid postcard - Complimentary jewellery cleaning at Siamonto - 10% discount at Trudy's Floral Design. Resort fee and inclusions are subject to availability and change. 

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1867)
  • Very good (636)
  • Average (165)
  • Poor (52)
  • Terrible (38)
Image of the Tripadvisor rating Non-existent Service

Jul 17, 2024 MichaelAlanSTX San Antonio, Texas

We arrived early off of a cruise and we all (6 of us staying in 3 rooms) knew that we wouldn't be able to check in that early but figured we should at least see about storing our bags. I was greeted at the front desk by one of the two working staff members. I asked the young lady if we could check in early and she informed me that she wasn't… Read more
We arrived early off of a cruise and we all (6 of us staying in 3 rooms) knew that we wouldn't be able to check in that early but figured we should at least see about storing our bags. I was greeted at the front desk by one of the two working staff members. I asked the young lady if we could check in early and she informed me that she wasn't logged into the computer so I would have to wait for her colleague to finish what he was doing. 2 computers, 2 employees and only 1 can help? From there I was informed by the young man that I would receive a text when the room was ready. We stored our bags and went out to explore. At 2pm we stopped back to make sure that we couldn't get in early and the gentleman who had helped early said, "oh, you didn't get a text? Your room has been ready for a few hours." The 2nd night we were there I asked the night manager about daily housekeeping and he said that we should have been told when we checked in that we had to request it. Well, that didn't happen. The hotel was fine and the location was great but the service is totally missing except for the super nice manager who recognized that we probably weren't informed about the housekeeping and was able to get us towels. Read less
Image of the Tripadvisor rating Time for some "refreshment" upgrades.

Jul 3, 2024 1globaltraveler2 Houston, TX

All of the front desk personnel were professional, pleasant & eager to help. Lobby appearance is welcoming, but it is time to refresh some of the furniture, as well as the elevator interiors (photos attached). Our room furniture also showed its age with chips, dings & stains, but overall housekeeping was good. However, we had to request daily room… Read more
All of the front desk personnel were professional, pleasant & eager to help. Lobby appearance is welcoming, but it is time to refresh some of the furniture, as well as the elevator interiors (photos attached). Our room furniture also showed its age with chips, dings & stains, but overall housekeeping was good. However, we had to request daily room attention each day of our stay since it was NOT automatically scheduled. Were told coffee was available in the Lobby daily, but it was either empty or no cups available any of our 3 day stay. Definitely not impressed with the Lobby restaurant & ate elsewhere after 1 try. Good location for exploring Downtown Seattle, Unfortunately, Seattle is still dealing with serious Downtown homelessness & VERY open & extensive drug use, with little obvious police presence. Lots of closed & defaced Downtown businesses, with groups openly doing drugs on the street, especially as you come closer to Seattle's #1 tourist spot of Pike Street Market. Read less
Image of the Tripadvisor rating Terrible experience

Jun 29, 2024 Megan B

I have never left a review before but had such a terrible experience I felt like others should know. After multiple calls with the hotel around bringing in a rollaway in which they were confused, left us on hold and never came back, etc we arrived and were told we had been "upgraded"/moved to a 1 bedroom suite which was actually the room we… Read more
I have never left a review before but had such a terrible experience I felt like others should know. After multiple calls with the hotel around bringing in a rollaway in which they were confused, left us on hold and never came back, etc we arrived and were told we had been "upgraded"/moved to a 1 bedroom suite which was actually the room we reserved to stay with my kids and husband. When we went to the room it was so full of marijuana smoke it was uninhabitable. When we went back down, we were told there were no more rooms at the hotel or at the sister hotel, leaving us at 10:30 pm at night with nowhere to stay. Despite my emails following this event, no one has contacted us, made any apologies or done anything in response to the situation. Clearly poorly run and managed, and the worst customer service I have ever experienced. If you have any other options, do not stay here. Read less
Image of the Tripadvisor rating Overall great hotel and fantastic location!

Jun 28, 2024 Snvyas2 New Orleans, Louisiana

The front desk and all the staff in general were wonderful! We loved the location as it's only a few blocks from Pike's and a short Uber ride to anywhere you need to go in Seattle. Free coffee and free happy hour were definite pluses and don't forget to say the secret summer phrase to get a free spin on the wheel (look it up)! The only reason for… Read more
The front desk and all the staff in general were wonderful! We loved the location as it's only a few blocks from Pike's and a short Uber ride to anywhere you need to go in Seattle. Free coffee and free happy hour were definite pluses and don't forget to say the secret summer phrase to get a free spin on the wheel (look it up)! The only reason for the 4 star is the rooms were outdated and the beds were not that great - they moved us to a different room but the beds were all about the same. They apologized and said they are going to have a big remodel soon so hopefully it will improve. Pro tip - take the ferry ride to Bainbridge Island - it's right down the street and is 30 minutes of beautiful Seattle views then go to Bloedel Reserve - the most beautiful garden I have ever been in my life! Finally, get a trial membership at Mind, Body, Hum Yoga just a few blocks away, the BEST yoga studio I have ever practiced in. The hotel lets you borrow yoga mats for the length of your stay. Read less
Image of the Tripadvisor rating Beautiful hotel

Jun 11, 2024 willc9111 Sugar Land, Texas

Very beautiful establishment and friendly staff. Attached restaurant has a great staff also and the food and drinks are good. Fitness room was under construction so there was no air conditioning. Okay equipment and choice. Lack of a pool or hot tub was surprising. Loved the express elevator dedicated for the high floors. Room was gorgeous… Read more
Very beautiful establishment and friendly staff. Attached restaurant has a great staff also and the food and drinks are good. Fitness room was under construction so there was no air conditioning. Okay equipment and choice. Lack of a pool or hot tub was surprising. Loved the express elevator dedicated for the high floors. Room was gorgeous and spacious. Only real con was that the valet in the morning was nowhere to be found until asked by the front desk. Initally they said that he was getting a car, but after 20 minutes of waiting, they were unsure of where he was at. They had another employee assist with getting my vehicle. You think for $60 / night they would be more on the ball. Read less