Hilton Garden Inn Downtown Dallas

Dallas, Texas

Virgin rating

Elm Street Cask + Kitchen
Elm Street Cask + Kitchen
Elm Street Cask + Kitchen
1 King Bed Room
2 Queen Bed Room
1 King Bed Deluxe
Elm Street Cask + Kitchen
Elm Street Cask + Kitchen
Elm Street Cask + Kitchen
1 King Bed Room
2 Queen Bed Room
1 King Bed Deluxe

The hotel

Right in the heart of downtown Dallas, with good transport links and easy access to the best the city has to offer, is the Hilton Garden Inn – a contemporary hotel with plenty of space to work and relax. Complimentary WiFi access and ample meeting space makes it a perfect choice for business trips, but it’s not all work and no play, with the outdoor pool and sun terrace offering a place to chill. Staying at this hotel, you’re just steps from the Dallas World Aquarium and the AT&T Performing Arts Centre.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Swimming Pool
  • Valet parking

Where is it

In the heart of downtown Dallas, a few blocks from the Arts District. Transfer time from Dallas/Fort Worth International Airport: 25 mins. 

Hotel information

171 guest rooms, all with LCD TV, mini fridge, complimentary WiFi, coffee/tea-making facilities, microwave, air-conditioning, iron and ironing board.

Standard rooms feature 1 king-size or 2 queen-size beds, sleeping maximum 4 adults. 


Deluxe rooms are larger in size, with 2 queen-size beds or 1 king-sized bed plus sofa bed, sleeping maximum 4 adults. 

Valet parking $36 (payable locally, fee subject to change). 

Elm Street Cask & Kitchen (Southern inspired food). Bourbon Lounge. Pavilion Pantry (24-hour drinks and snacks). 

Outdoor swimming pool. Fitness centre.

Complimentary WiFi. Room service*. Laundry service*. 

*Denotes local charge

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (410)
  • Very good (215)
  • Average (105)
  • Poor (40)
  • Terrible (54)
Image of the Tripadvisor rating Would visit again

Jul 6, 2024 Rotarver Dallas, Texas

We enjoyed our stay. Room was clean, bed slept great, we enoyed all the amenities in the room and the pool. The view was good as well. Alex at the booth outside was very friendly and helpful with parking and luggage assistance. Highly recommend.
Image of the Tripadvisor rating DISGUSTING POOR SERVICE & FACILITY

Jun 19, 2024 Whitney D

Literally one of the WORST hotels I’ve ever stayed in. I’m only here at this point because the lack of availability in the area. We checked in, hotel is hot, humid, stinks of weed in every corner. The AC doesn’t work, WIFI is down indefinitely, we had literal POOP smeared on the bathroom vanity. Not to mention the human feces that is on the side… Read more
Literally one of the WORST hotels I’ve ever stayed in. I’m only here at this point because the lack of availability in the area. We checked in, hotel is hot, humid, stinks of weed in every corner. The AC doesn’t work, WIFI is down indefinitely, we had literal POOP smeared on the bathroom vanity. Not to mention the human feces that is on the side of the ‘hot tub‘ that doesn’t work either. Which I’ve told management about for DAYS. Guess what? It’s still there as I’m writing this. The guest service people do not want to be bothered or taken away from their extra curricular activities in their little break room which also smells of weed. GROSS. On night 3 I stopped begging for a tub stop so I can bathe the children and just clogged it up myself so we can use it. You have the option to purchase breakfast and dinner from the little restaurant inside, if you’re actually hungry or trying to feed your family GO ELSE WHERE. The wait is about 3 hours for a few mediocre burgers. I will say the poor servers are doing their best with what they have. Its not their fault they are trying to work in these conditions. If you think of staying here PLEASE look at other options it’s quiet literally not worth a penny to stay in. Read less
Image of the Tripadvisor rating Fine for a stopover night

Jun 7, 2024 realistic5 Australia

Handy location to orange tram that comes in from the airport ($3 and takes an hour). Friendly front desk and bar/kitchen staff. Slippery shower (over bath). Uncomfortable pillows. Fine for one night. Pizza opposite disappointing so eat inside the hotel. Some scary locals out the front and back so be alert.
Image of the Tripadvisor rating Great location! Pleasant stay!

May 9, 2024 Pamela B

I was there for an event at the convention center. The hotel is in a great location, with many restaurants within walking distance m. It is just far enough away from the convention center to be out of the hustle bustle but close enough to walk if you feel inclined. It was the comfort I expect from HGI with a spacious room, comfortable bed and… Read more
I was there for an event at the convention center. The hotel is in a great location, with many restaurants within walking distance m. It is just far enough away from the convention center to be out of the hustle bustle but close enough to walk if you feel inclined. It was the comfort I expect from HGI with a spacious room, comfortable bed and nice fluffy pillows. The staff was very courteous and kind. Special thanks to Jerrod D for all the local info, tips and tricks and in general making my stay even more pleasant! Read less
Image of the Tripadvisor rating Jason in valet is amazing

Apr 30, 2024 Tara P

Jason was our valet and he was fantastic. His customer service skills are top notch. It is nice to know that our belongings were in good hands.