Holiday Inn Riverwalk

San Antonio, Texas

Virgin rating

The hotel

Recently renovated to offer a high standard of comfort, the Holiday Inn San Antonio Riverwalk also enjoys a great location close to bars and restaurants. You’ll be able to walk everywhere or simply hop in the car for the short drive to attractions. Guestrooms are stylish and well equipped with premium amenities – upgrade to a room with a river view or opt for a luxury suite, perfect for families or couples simply wanting more space. Take time out from a busy schedule to relax by the swimming pool, popping to the whimsically named Mugg’s Café for gourmet coffee, breakfast or lunch. Windows on the River Restaurant & Lounge is ideal for dinner, admiring what’s on your plate as much as the view that surrounds you!

Amenities

  • Bar
  • Internet Access
  • Restaurant
  • Room Service
  • Swimming Pool
  • Valet parking

Where is it

In the heart of downtown and directly on the Riverwalk, surrounded by shops, bars and restaurants. Nearby attractions include the Alamo, Six Flags and AT&T Centre.

Hotel information

82 rooms and 5 suites. All of which are air-conditioned with satellite TV, telephone, complimentary WiFi, microwave, mini-fridge, tea/coffee maker, hairdryer, iron and board. Rooms with a king-size bed or 2 queen-size beds, sleeping maximum 2 adults and 2 children.

Windows on the River Restaurant & Lounge (breakfast, lunch and dinner), Mugg’s Café (breakfast and lunch). Outdoor heated swimming pool, whirlpool. Complimentary WiFi and newspaper. Laundry/dry-cleaning facilities*. Limited room service*. Self-parking $25, valet parking $30, plus tax per night (payable locally, subject to change).

*Denotes local charge

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1236)
  • Very good (465)
  • Average (202)
  • Poor (96)
  • Terrible (101)
Image of the Tripadvisor rating Great location but cleanliness is not the standard

Jul 14, 2024 mamaleigh57 Panama City Beach, Florida

This review is based on a five night stay. Pros Great location to access the Riverwalk, Alamo and other downtown sites. Very courteous, accommodating staff at the front desk. Adam was always in a great mood and so helpful. Beds were comfortable. Fridge, Keurig in room. Cons Our room had been updated at some point (no carpet) but the room looked… Read more
This review is based on a five night stay. Pros Great location to access the Riverwalk, Alamo and other downtown sites. Very courteous, accommodating staff at the front desk. Adam was always in a great mood and so helpful. Beds were comfortable. Fridge, Keurig in room. Cons Our room had been updated at some point (no carpet) but the room looked tired and worn, especially the bathroom. Common areas do not appear to be cleaned on a regular basis. The carpeting in the hallways and lobby were not vacuumed during our stay and it was apparent. No Smart TV’s. Only one of two washing machines operational. Major Cons Our room appeared clean upon check-in but was not cleaned again in 6 days. I asked every day but all we received were clean towels and trash removal. The bathroom was not cleaned, the sheets were never changed and the floor was not swept. The soap canisters mounted to the wall were not replenished, and we ran out of soap. We had to ask for toilet paper. So if cleanliness and basic supplies are important to you, this might not be the place. Read less
Image of the Tripadvisor rating Suzette

Jul 14, 2024 Kiran V

Suzette has good inputs and information about the stay of this hotel Appreciate her guidance. She has guided us on the benefits of choosing this hotel . Our family had god time in the river walk. She has good knowledge and lots of patience to answer all my questions
Image of the Tripadvisor rating Awesome hotel

Jul 13, 2024 vincent l

Wonderful service and valet been to many hotels but holiday inn at the Riverwalk is the best one of all awesome customer service and front desk agent Suzette is awesome and makes you feel welcome Easy parking and easy to find hotel thanks to my oldest daughter for recommending
Image of the Tripadvisor rating Nice hotel

Jul 13, 2024 Todd G

Beautiful hotel in a fantastic location. Very clean hotel with amenities. Suzette did a great job checking us in early! The down town area had so many interesting sights. The Alamo is only a five minutes away. The food here is absolutely fantastic.
Image of the Tripadvisor rating Great stay!

Jul 12, 2024 Maria G

Staff were very friendly and informative. Valet guy was also very helpful and kind. The hotel has great amenities and great location. In walking distance to lots of food and shops to enjoy. The kids aquarium and legoland discovery is also near by!