Doubletree Hotel Crystal City

Crystal City, Washington DC

Virgin rating

The hotel

If you want to really ‘see’ Washington D.C, DoubleTree Hotel Crystal City’s a perfect choice. The views here are incredible, stretching to the Monument, The Pentagon and Potomac River. The best is from its revolving restaurant, giving you a 360-degree view of the US capital. You’re right by some of DC’s top sights: the Pentagon’s only a 5-minute stroll away, and there are countless restaurants on your doorstep. You’re also a short walk from Pentagon City Mall.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Laundry Service
  • Restaurant
  • Close to City Centre

Where is it

In Crystal City, the closest VA hotel to Washington DC, 3-blocks from the Metro. The Pentagon City Mall is also 3-blocks away. Transfer time from Dulles International Airport: 50 minutes.

Hotel information

631 rooms in 2 towers with 14 floors each, 7 lifts in total. All with air-conditioning, TV with pay-per-view films, WiFi access*, coffee making facilities, iron and board, and hairdryer. Standard Rooms have 2 double beds (1 king-size bed on request only), sleeping maximum 4 adults or 2 adults and 2 children.

Café Restaurant (open for breakfast and lunch). Lobby bar (full dinner menu). Made Market (grab-and-go food). Fitness centre. Concierge. Laundry facility*. Complimentary shuttle to Reagan Airport. Self-parking $42 plus tax, per day (payable locally, subject to change)

Wheelchair adapted rooms with partially accessible amenities or facilities available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

Please note:  The minimum age to check-in is twenty-one.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1553)
  • Very good (1112)
  • Average (632)
  • Poor (314)
  • Terrible (235)
Image of the Tripadvisor rating Denise is our hero!

Jul 13, 2024 Trip23062567586

Our family arrived to DC and requested early check in so we could take a nap. Our room wasn't available but Denise was able to find a room that had been serviced. Upon entering the room, we could tell the AC wasn't working properly. Denise immediately resolved the issued by providing us another room since maintenance advised it would take awhile… Read more
Our family arrived to DC and requested early check in so we could take a nap. Our room wasn't available but Denise was able to find a room that had been serviced. Upon entering the room, we could tell the AC wasn't working properly. Denise immediately resolved the issued by providing us another room since maintenance advised it would take awhile to fix. Denise was professional, friendly and punctual. Double Tree needs more employees like Denise! Read less
Image of the Tripadvisor rating A good hotel to stay in Washington DC

Jul 12, 2024 Dream59475443512

The hotel is really good and omfortable. We saw fire works of 4th, July 2024 from 14th Floor and it was fantastic and memorable. Overall experience is good. We stayed in 9th floor of North side of the hotel.The room was quite large and beds were very clean. The amenities in wash room was limited.
Image of the Tripadvisor rating Lacks Hospitality Service, Dirty and Outdated

Jul 11, 2024 Climber39601355459 Nashville, Tennessee

Staff is extremely rude and doesn't want to be bothered. Zero Hospitality skills. Morning Front Desk agent was more worried about getting back to whoever she was communicating with on her cell phone. Second shift was ok, better than first shift. The best experience we came across was 1 person who works overnight on Tuesdays. Absolutely… Read more
Staff is extremely rude and doesn't want to be bothered. Zero Hospitality skills. Morning Front Desk agent was more worried about getting back to whoever she was communicating with on her cell phone. Second shift was ok, better than first shift. The best experience we came across was 1 person who works overnight on Tuesdays. Absolutely delightful and happy. Hotel is outdated. Not clean. Melted chocolate on sofa, food left on floor, hair in places, just dirty. Change was even in sofa sleeper. The Bellman don't care and hide The space under the door to the hallway is not safe. Easy for someone to slide a snake camera under. Similar with what happened with Erin Andrews. Read less
Image of the Tripadvisor rating People there make the experience great

Jul 8, 2024 Patrick P

Best customer service! Jordan made the check in experience smooth and enjoyable. Great location, plenty to do in area, the bar and restraunt has good options and always a pretty smooth process to park and get setup. Room is great and full of space.
Image of the Tripadvisor rating Jordan is the best front desk person I have been able to meet

Jul 7, 2024 Abai H

Jordan at the front desk answered all of my questions explain to me all the amenities, even went to the restaurant to make sure I could put in an order before they closed by far. Some of the best service I have gotten. The hotel was very clean. They were able to accommodate my stay the entire time.