Dreams Aventuras Riviera Maya

Riviera Maya, Cancun

Virgin rating

The hotel

A fantastic fun-filled resort for both families and couples, Dreams Aventuras Riviera Maya provides everything you need for a memorable Mexican holiday, and then some! As well as a great location, overlooking a beautiful stretch of private beach, the resort boasts multiple speciality themed restaurants and bars, and an endless range of day and evening activities. There's also a great kids' club to keep younger guests entertained with weekly camp-out adventures!

Amenities

  • Kayaking
  • Snorkelling
  • Babysitting service
  • Kids Club
  • Families
  • Honeymoon
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Night Club

Where is it

Overlooking a private beach in the resort community of Puerto Aventuras with its 9-hole golf course and eclectic collection of shops, restaurants and clubs. 15 minutes south of Playa del Carmen and 20 minutes from Tulum's Mayan ruins. Transfer time from Cancun Airport: 1 hour.

Hotel information

305 rooms and suites in 1 building of 7 floors with lifts. All rooms have air conditioning, private balcony or terrace, TV, concierge service, telephone, mini-bar refreshed daily, coffee maker, 24-hour room service*, safe, cloth steamer, shower, bathrobes and slippers and hairdryer. Deluxe Rooms with garden, pool or marina views from a private furnished terrace or balcony, have 1 king-size bed or 2 double beds.

All Inclusive of: Unlimited-Luxury® includes all meals (buffet and à la carte) and snacks, afternoon tea, all alcoholic and soft drinks (premium and domestic brands) by the glass. Stocked in-room mini-bar with water, soft drinks and beer. 24-hour room service is also included. All activities and entertainment above unless otherwise stated. No restaurant reservations are required. Concierge service and pool and beach waiter service. No wristbands required.

Enjoy the 'Sip, Savour and See' dining experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at companion properties (dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and Conditions apply).

Deluxe Ocean View Rooms are located on the 3rd-6th floors, with a private furnished balcony from which to admire the views across the stunning ocean, sleeping maximum 3 adults or 2 adults and 2 children.

Preferred Club Ocean Front Rooms with private, furnished balcony or terrace and 1 king-size bed or two-double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Preferred Club Premium Suite Marina View King with Hot Tub with private terrace and 1 king-size bed, sleeping maximum 2 adults and 2 children.

Preferred Club Swim Out rooms have a private furnished terrace with direct pool access. These rooms have 1 king-size bed or two-double beds with the option of a rollaway bed on request, sleeping maximum 3 adults and 1 child or 2 adults and 2 children.

Preferred Club Family Room Marina Views feature a private terrace or balcony. These rooms are larger and sleep maximum 5 adults and 1 child or 4 adults and 2 children.

Preferred Club Family Pool View Rooms are located on the 2nd-3rd floors with a private furnished balcony and 2 double beds, sleeping maximum 3 adults and 3 children or 2 adults and 4 children.

Preferred Club Family Ocean View Rooms are located on the 3rd through 6th floors with ocean views, with 2 double beds, sleeping maximum 3 adults and 3 children or 2 adults and 4 children.

Preferred Club Family Room Pool View have a private furnished terrace. These rooms are larger with two double beds, and sleep maximum 3 adults and 2 children or 2 adults and 3 children.

Preferred Club Honeymoon Hot Tub Ocean View Rooms have a furnished terrace with a hot tub. Each room features 1 king-size bed, sleeping maximum 2 adults.

Preferred Club Marina View Rooms are located on the penthouse floor (7th floor) facing the Marina, with private balcony, the rooms have 1 canopy king-size bed or 2 double beds, sleeping maximum 3 adults and 1 child or 2 adults and 2 children. These rooms offer superior amenities including 32” cable TV, pillow menu, superior room service menu, upgraded mini-bar and access to Preferred Club Lounge.

Preferred Club Ocean View Rooms have either 1 king-size bed or 2 double beds, sleeping maximum 3 adults and 1 child or 2 adults and 2 children. This room type includes Preferred Club benefits.

Preferred Club Family Room Ocean Views have 2 double beds and sleep maximum 3 adults and 3 children or 2 adults and 4 children.

Preferred Club Family Room Ocean Front sleeping maximum 5 adults and and 3 children.

Preferred Club Master Suite Ocean View Rooms are located on the penthouse floor with spectacular views of the ocean and a private furnished terrace. There is 1 king-size bed, sleeping maximum 3 adults or 2 adults and 1 child. A rollaway bed is available upon request.

Preferred Club Master Suite Ocean View with Hot Tub Rooms are located on the penthouse floor with spectacular views of the ocean and a hot tub. There is 1 king-size bed, sleeping maximum 3 adults or 2 adults and 1 child. A rollaway bed is available upon request.

Preferred Club Master Two Bedroom Suite Ocean Front is also available, sleeping maximum 6 adults.

Preferred Club benefits include:

- Personalised check-in and check-out with concierge service

- Access to private lounge

- Complimentary access to wet areas of the spa from 1-2pm every day

- Upgraded mini-bar service

- Pillow menu

- Upgraded luxury bath amenities

- Daily continental breakfast service, afternoon hot and cold hors d’oeuvres and exquisite desserts and fine liquors served in the lounge

- Complimentary newspaper in suite daily (English and Spanish)

- Complimentary computer access in private lounge and complimentary internet access in suite

- Exclusive access to lunch and dinner at Oceana Restaurant

- Exclusive access to Preferred Club pool area.

8 dining options: World Café (International buffet; open for breakfast, and lunch), Portofino (Italian à la carte; open for dinner), El Patio (Mexican à la carte; open for dinner), Oceana (seafood à la carte, open for breakfast and lunch for Preferred Club guests only; open for dinner for everyone), Gohan (sushi à la carte; open for dinner). Coco Cafe/Gelato Factor (open 24-hours). Seaside Grill (steak dinner, à la carte) and Barefoot Grill (beachside brick oven pizza and Italian "trattoria" menu; open for lunch and dinner twice per week). 4 bars: Manatees (swim-up bar for Preferred Club guests only), Sugar Reef (poolside swim-up bar), Barracuda (beachside), Desires (Music Lounge/Sports Bar). Please note: all restaurants may not be open every night due to occupancy levels. No reservations required at à la carte restaurants.

Enjoy the 'Sip, Savour and See' dining experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at companion properties (dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and conditions apply).

Regular daily and evening entertainment. Themed nights and events. Big-screen family films on the beach. Spectacular live performances, theme nights and festive outdoor events.

2 swimming pools (the Main Pool has a designated area for young kids). 2 hot tubs. Water park annex featuring two water slides, natural saltwater pools, kids' spray park, 30-person beachside heated Jacuzzi. Dreams Spa* with beauty salon*, Jacuzzis*, steam bath*, sauna*, massages*, kids and teens special treatments (all treatments require advance reservations). Billiards. Fitness centre with fitness classes. Multi-purpose sports court. Aerobics and yoga. Volleyball, ping-pong. Water sports include: sailboats, snorkelling, kayaks, catamarans*. Bicycle centre and Exploration of Puerto Aventuras*. Dance, cooking and Spanish lessons. Board games. Explorer's Club for kids, (supervised activities for 3-12 years). Outdoor lounge area and Core Zone teens' club (age 13-17 years). Pool and beach waiter service.

Babysitting service*. Convenience shop*. Dry-cleaning/laundry service*. Medical facility*. Business services*. Computers are available for guest use*. Complimentary WiFi access throughout.

Please note: a travel tax of $11 per adult (over 15 years old) applies when visiting the Mexican state Quintana Roo. The payment can be made prior to travel, upon arrival or during the stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of $3.72 USD per room, per night (payable locally, subject to change).

* Denotes local charge.

Please note: child ages at this property are up to and including 12 years.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2190)
  • Very good (346)
  • Average (163)
  • Poor (87)
  • Terrible (119)
Image of the Tripadvisor rating Had a good time, but not 5 star.

Nov 20, 2024 j123456123 Vancouver Island, Canada

Bring your expectations down to a 4 star. This isn’t a 5 star resort. Beach is a dream for kids. Easy walk to the town/marina. Pools are nice. Preferred pool access is a must, as it is a calmer vibe, has a working hot tub, and gives you an opportunity to escape the crowds. Chair access at both pools and beach was not an issue. Drinks are ok. The… Read more
Bring your expectations down to a 4 star. This isn’t a 5 star resort. Beach is a dream for kids. Easy walk to the town/marina. Pools are nice. Preferred pool access is a must, as it is a calmer vibe, has a working hot tub, and gives you an opportunity to escape the crowds. Chair access at both pools and beach was not an issue. Drinks are ok. The juices used taste very artificial so anything fruity is of poor quality. Beer/wine/bubbly is better. The pours are light - 1/2 oz of liquor used so you have to ask for stronger. Food overall was okay. Some great, most decent, some poor. Service ranged to amazing (portofino) and awful (el patio). Lunch tacos in the buffet were great. Beach food was ok. Breakfast was ok but lines for the omelette station were long. Evening lacked entertainment. The theatre, lobby, and nightclub have no ambiance. There’s really nowhere to go. Shows varied from poor to good, but the theatre is so loud. I wouldn’t come back based on lack of evening gathering spaces/live music. They have open space about seaside grill which would be amazing, but lights are off and it’s not used. Kids club water park was ok. We took our younger kids in to the water park, but the massive bucket dumping water every 5 minutes scared them. Plus it smelled of sewage around there. We dropped our older child off there a couple times for certain activities, but it seemed like the activities only lasted a couple minutes because both times he told me he played video games/watched a movie. They had a variety of activities throughout the day - bracelets, art - which our kids enjoyed. The bike tour is questionable - they don’t provide helmets. Staff overall helpful throughout the resort. Service at the pool varied, but most of the time it was available. If you can’t have fun here, that’s on you, but there’s better options. I do think a large amount of the reviews on TA are done from management (1 review only, 5/5 for this resort), which speaks volumes. Read less
Image of the Tripadvisor rating It was okay vacation

Nov 18, 2024 J R

It was a okay stay. The staff are great and friendly. The hotel is ran down and needs to be updated or taken care of better. In the rooms I was in, there is a mold mildew smell coming from them. You can hear everything through your walls. The check in for the preferred guest is kind of a joke. They don’t let you check in downstairs with everyone… Read more
It was a okay stay. The staff are great and friendly. The hotel is ran down and needs to be updated or taken care of better. In the rooms I was in, there is a mold mildew smell coming from them. You can hear everything through your walls. The check in for the preferred guest is kind of a joke. They don’t let you check in downstairs with everyone else but make you go to the 7th floor. We waited another 35 mins to check in after a day of flying for 7 hours and then another hour and half of driving to the place. Then we had another person in our party that had to stay at another hotel down the street from them. They wouldn’t at all even let come up the stairs to wait for us to check in unless they pay for a $100 day pass every time they wanted to come onto the property. I do get that but it was just for us to check in and then we were headed back to drop them off…… the food choices are pretty limited in the restaurants, but the food is good besides the nachos which they use a cheese soup base, so they’re pretty running and bland. Read less
Image of the Tripadvisor rating Bike ride

Nov 18, 2024 Katheren R

Sebastian was great showing us the town and taking pictures of us. We got to explore the town on our own and watch dolphins. He was very knowledgeable about the history of the town as well as showing us the fish and cool spots around the town. All around we were very happy with our morning bike ride.
Image of the Tripadvisor rating The best experience on the best resort

Nov 17, 2024 S B

Antonio was awesome. He helped me the entire week throughout my stay. I couldn’t have had a better time! They’re welcome to they welcome you and they get you Tours. They set you up. They are willing to attend you every need. Antonio and particular was extremely helpful to me throughout my stay whether I was getting ready to go out or just needing… Read more
Antonio was awesome. He helped me the entire week throughout my stay. I couldn’t have had a better time! They’re welcome to they welcome you and they get you Tours. They set you up. They are willing to attend you every need. Antonio and particular was extremely helpful to me throughout my stay whether I was getting ready to go out or just needing things for my room. Read less
Image of the Tripadvisor rating Wonderful beach and dining experience to make a very relaxing vacation

Nov 17, 2024 Ross M

Our stay was wonderful we had amazing tours and the food at dreams was excellent. Antonio at the front desk was awesome as well as Rico with the entertainment staff. We would definitely recommend coming back for a vacation or family trip as the resort is very safe and child friendly.