Dreams Playa Mujeres

Playa Mujeres, Mexico

Virgin rating

The hotel

Experience the two sides of Cancun in one luxurious hotel — the beauty of the beach and the life and soul of Mexico’s ultimate party mecca. Along a private sweep of sands, tiered lagoons spill down the centre of Dreams Playa Mujeres, with three main pools, a children’s pool and six hot tubs, a waterpark, and a mini-splash park... all making this the definitive aqua paradise. Relaxation also comes in the form of the adventures of the kids’ and teens’ clubs, and the indulgence of 10 restaurants, with 24-hour dining on the table. But this is Cancun, so the party’s never far. The fun of downtown’s approximately an hour away and, before you head out, you’ve got 13 bars and lounges to sip at, and live entertainment from stage shows to beach parties.

Amenities

  • Golf
  • Kayaking
  • Scuba Diving
  • Snorkelling
  • Water Skiing
  • Yoga
  • Babysitting service
  • Kids Club
  • Teen Club
  • Families
  • Bar
  • Evening Entertainment

Where is it

Along a private stretch of beach, a 10 minute drive north of Cancun. Situated in the exclusive gated community of Playa Mujeres, within a world-famous golf course. Transfer time from Cancun Airport: 35 minutes.

Hotel information

502 spacious suites. All with air-conditioning, furnished sitting area with sofa bed, 24-hour room service, in-room tablet with resort information, whirlpool for two on the terrace (with the exception of Ocean Front Suites and Swim-Out Suites), 48” flat-screen satellite TV, Dreams Box for private room service delivery, USB connectors, direct dial telephone, alarm clock radio with capability to connect several electronic devices, safe, daily refreshed mini-bar with beer, soft drinks, juices and bottled water, Nespresso™ coffee machine, rain shower, hairdryer, blackout drapes, double vanity, bathrobes and slippers. 

Junior Suite Garden View Rooms have a furnished private terrace with a whirlpool and include a separate living area with a sofa bed and either 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 2 children.

Please note: the Junior Suite Garden View with a king-size bed can be connected upon request to a Junior Suite Garden View with 2 queen-size beds. Connecting rooms available upon request.

All Inclusive of: Unlimited-Luxury® includes all meals (buffet and à la carte) and snacks, afternoon tea, plus all alcoholic and soft drinks (premium and domestic brands) by the glass. Stocked in-room mini-bar with water, soft drinks and beer. 24-hour room service is also included. All activities and entertainment above unless otherwise stated. Daily maid service. Concierge service and pool and beach waiter service. All taxes and gratuities. No restaurant reservations are required. No wristbands required.

Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at companion properties (dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and conditions apply).

Room upgrades

Junior Suite Pool View Rooms have a furnished private terrace with a whirlpool and include a separate living area with a sofa bed and either 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 2 children. Connecting rooms available upon request.

Junior Suite Partial Ocean View Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 3 children. Connecting rooms available upon request.

Junior Suite Ocean View Rooms showcase stunning views across the sea, with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 3 children.

Preferred Club Junior Suite Ocean View Rooms have breathtaking ocean views and include Preferred Club privileges, with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 3 children.

Preferred Club Junior Suite Swim-Out Ocean View Rooms include access to a semi-private pool overlooking the ocean as well as Preferred Club privileges, with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults. Please note: No children are accepted in this room category.

Preferred Club Junior Suite Oceanfront with Private Pool Rooms feature a furnished private terrace and an ocean front private pool and direct access to the beach, with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 3 children. This room type includes Preferred Club privileges.

Preferred Club Master Suite Ocean View Rooms come equipped with a separate living area with sofa bed, dining table for 4 people, ample sitting area and flat screen TV as well as a furnished private terrace with whirlpool overlooking the ocean. This room type includes Preferred Club privileges and is located on the highest floors of the Preferred Club buildings, with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 3 children. Connecting rooms available upon request.

Preferred Club Master Suite Swim-Out Ocean View Rooms come equipped with a separate living area with sofa bed, dining table for 4 people, ample sitting area and flat-screen TV, a spacious bathroom with hydro-tub and a furnished private terrace with swim-out access to a semi-private pool overlooking the ocean. This room type includes Preferred Club privileges, with 1 king-size bed facing the Caribbean sea, sleeping maximum 3 adults. Connecting rooms available upon request. Please note: No children are accepted in this room category.

Preferred Club Master Suite Oceanfront with Private Pool Rooms have a spacious bathroom with a hydro-tub and rain shower, separate living area with sofa bed, dining table for 4 people, ample sitting area and flat-screen TV and a furnished private terrace with direct access to the beach and a private pool. With 1 king-size bed, sleeping maximum 3 adults. This room type includes Preferred Club privileges. Connecting rooms available upon request.

Preferred Club Two-Bedroom Villas are modern and stylish, with a spacious bathroom with rain shower and double vanity, a separate living area with sofa bed, dining table for 6 people, ample sitting area and flat-screen TV and a private furnished terrace with whirlpool and direct access to the Preferred Club Lazy River. There are 2 bedrooms, one with a king-size bed and one with 2 queen-size beds, sleeping maximum 5 adults or 4 adults and 4 children. Preferred Club privileges are included.

Preferred Club guests enjoy enhanced amenities including:

  • Personalised check-in and checkout at the Private Preferred Club Lounge
  • Daily continental breakfast service, afternoon hot and cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge 
  • À la carte breakfast at Maris 
  • Access to the Lazy River at the Preferred Villa Section 
  • 20% off spa treatments (not combinable with any other promotions/offers) 
  • Upgraded mini-bar service and bathroom amenities
  • Pillow menu
  • Complimentary computer access in the Preferred Club Lounge 
  • Complimentary daily newspaper in the room (English or Spanish) 
  • Bali beds in the pool and beach area exclusively for Preferred Club guests 
  • Preferred Club area on the beach with exclusive access to the Hideaway bar

10 dining options, including 6 à la carte restaurants, one casual eatery, one buffet, a grill and a café with an ice cream parlor. World Café (international buffet), Maris (seafood restaurant, open for breakfast, lunch and dinner - breakfast is for Preferred Club guests only), Tides (poolside gril, snacks and late night bites), L'Etoile (fine French cuisine, for guests aged 13 years and above), Tres Colores (authentic Mexican cuisine), Fusion (Japanese cuisine influenced by Peruvian ingredients), Mezes (gourmet Mediterranean cuisine) and Gaucho Grill (Brazilian steakhouse). That's A Wrap (fresh salads and wraps) and Dolce (premium coffee, deli snacks and ice cream). 13 bars and lounges including a cocktail bar, 4 pool bars, a spa bar, sports bar and music lounge, lobby bar, theatre bar, 2 Preferred Club bars, an exclusive beach bar and kids' and teens' bars. Additionally, guests over the age of 18 will enjoy full access to all of the restaurants and bars at the all-adult Secrets Playa Mujeres Golf & Spa Resort, located a quick walk away. Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at the neighbouring resorts (terms and conditions apply).

The Dreams entertainment team will provide endless fun during the day or night. Theme nights and beach parties, live musical performances and stage shows.

3 swimming pools including 2 infinity pools, 6 hot tubs and a children's pool. Lazy river (exclusively for Preferred Club guests). On-site water park for all ages and a mini-water park for children. Dreams Spa by Pevonia®*. Fitness centre. Water aerobics. Ping-pong. Basketball. Pickleball court. Paddle tennis court. Beach football. Putting green. Yoga and fitness classes including stretching, Pilates, fitness boot camps and Caribbean dance lessons. Experience a traditional Temazcal ceremony. Water sports including, kayaking, catamaran, snorkelling, scuba diving lessons*, PADI diving centre* and water-skiing*. Fishing tours*. Beach and pool volleyball. Explorer's Kids' Club for children aged 3-12 years, with a playground, arts and crafts, sandcastle contents, treasure hunts and board and video games. The Core Teens' Club for teenagers aged 13-17 years, hosting daily activities and a vast array of sports and games as well as social events including weekly bonfires, disco mixers and foam parties. Discounted green fees at Playa Mujeres Golf Course. Cooking and cocktail classes including wine and tequila tastings. Spanish lessons. Adults staying at Dreams Playa Mujeres Golf & Spa Resort have access to the nearby adults-only Secrets Playa Mujeres Golf & Spa Resort facilities, including tennis courts, archery, batting cage and euro-bungee.

Complimentary WiFi access. Babysitting service*. Tours and excursions desk*. Currency exchange. Medical facilities*. 24-hour concierge service. Laundry/dry-cleaning services*. Shopping area and gift shop. Adults have full access to the facilities at Secrets Playa Mujeres located next door including the spa, tennis court, batting cage, archery, pools, bars and restaurants.

* Denotes local charge.

Please note: interconnecting rooms are available on request and carry a local charge (subject to availability on arrival).

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (5261)
  • Very good (1318)
  • Average (628)
  • Poor (311)
  • Terrible (295)
Image of the Tripadvisor rating Dreams playa Mujeres review

Jul 27, 2024 Trevor M San Antonio, Texas

The hotel was amazing and I would definitely recommend it t on anyone who wants a nice but fun vacation!! The staff is awesome, and they always have something that you can do with your family or by yourself. Ark of games is also so fun. My family enjoyed going and playing paddle tennis and Josue was extremely nice and helpful. At the pool there… Read more
The hotel was amazing and I would definitely recommend it t on anyone who wants a nice but fun vacation!! The staff is awesome, and they always have something that you can do with your family or by yourself. Ark of games is also so fun. My family enjoyed going and playing paddle tennis and Josue was extremely nice and helpful. At the pool there are plenty drinks to fulfill your needs. The employees at the pool always have a fun activity at 4:00. Jacky, Gabriel, and Edwardo are amazing and super funny. We did the Zumba one day. Played volleyball another. And we played music trivia. They always knew how to have fun and let others enjoy too! The food is really good! Tres colores was good. We went to Fusion and ate very good Asian food. I got the ceviche roll and the chicken fried rice. World cafe was an amazing breakfast spot for me and my family. We always tried something new and it was always good. J would definitely recommend this to anyone with children looking to go to playa mujeres. Read less
Image of the Tripadvisor rating Service

Jul 26, 2024 Pioneer61582335482

Marco is the guy life of the party. Keeps us entertained the staff here is very respectful would definitely return and bring the family and friends and recommend here to others. Wished the stay was longer. Quick with the service and the atmosphere is great.
Image of the Tripadvisor rating DO NOT STAY HERE !

Jul 26, 2024 286Cory24 Galloway, New Jersey

Terrible food . Dirty cups . Not clean as it should be for the amount of $ it costs to stay here. Had a medical emergency and the staff did not know how to respond .
Image of the Tripadvisor rating Perfect stay and great food

Jul 24, 2024 Callum S

We have had an amazing stay at dreams playa Mujeres and the food has been excellent (I do not understand the ones saying otherwise). Our favourite restaurants had to be the fusion restaurant and guacho grill. The service has been amazing, special mention has to go to Israel and Beto within the guacho restaurant for their amazing hospitality and… Read more
We have had an amazing stay at dreams playa Mujeres and the food has been excellent (I do not understand the ones saying otherwise). Our favourite restaurants had to be the fusion restaurant and guacho grill. The service has been amazing, special mention has to go to Israel and Beto within the guacho restaurant for their amazing hospitality and unwavering attention. All the staff have been amazing and super attentive throughout our stay. The entertainment team were great (especially marcos) and constantly encouraging to give activities a go. Cannot recommend this restaurant enough to families wanting to visit Mexico of all ages! Read less
Image of the Tripadvisor rating Wonderful Stay!

Jul 24, 2024 gilliank348

We returned home from a vacation at this resort recently and had the best time. We stayed in a gorgeous 2 bedroom villa located near the lazy river. It was perfect for our family of 4 as it had 2 bedrooms with their own bathrooms and a lovely living room and with its own 1/2 bath. We were traveling with our family of 4, my parents and my sisters… Read more
We returned home from a vacation at this resort recently and had the best time. We stayed in a gorgeous 2 bedroom villa located near the lazy river. It was perfect for our family of 4 as it had 2 bedrooms with their own bathrooms and a lovely living room and with its own 1/2 bath. We were traveling with our family of 4, my parents and my sisters family of 4. My sisters family stayed in a villa with a swim out pool and my parents stayed in a regular room with ocean views. Both of their accommodations were also beautiful. Our villa had plenty of space for a comfortable hang out location for our party of 10. The beach is white sand and calm enough water to enjoy swimming and floating. The resort has many pools, so we switched up which pool and pool bars we frequented daily. We were preferred club, so we enjoyed the preferred club lounge daily for premium cocktails and snacks. Alberto Perez was our beach and pool concierge and his smile, friendly communication and service really made our trip special. He made sure we had everything we needed during our stay including bali beds on the beach, beach chairs with umbrellas and chairs by the pool with umbrellas. He ensured we had waiters taking care of us when we were relaxing beach and poolside. He helped to get us into restaurants since we wanted to have dinner with our entire family (party of 10). We think the world of Alberto as he went above and beyond for us every day. Other employees who made our trip special was Oswaldo Munoz. Upon arrival he greeted us, brought us to the preferred lounge to check-in, introduced us to Alberto, took us on a tour of the resort and checked in with us throughout our stay. In the preferred club, Nestor made us many wonderful cocktails with a smile. Customer service often makes the difference in a stay and it was wonderful at this resort. We would return and we hope others have a great stay as well. Read less