Looking to create your own memorable moments in Mexico... well we're sure the Essence at The Fives Beach deserves a spot in your Wishlist! Sitting on a picture-perfect beach in Playa del Carmen the stunning Essence at The Fives Beach delivers all your holiday desires. Starting with their generous all-inclusive plan that offers global cuisine and impressive cocktail lists in 10 trendy restaurants and bars, that's enough to keep any foodie happy! Plus, you have a choice of inviting pools, beach club, dreamy spa and a kid's club playhouse, where little ones will be entertained for hours thanks to the energetic activity programme. Phew! There's a great selection of rooms to choose from too, including an Epic Collection Residence range with added extras and benefits to take advantage of. How does all that sound? It's clear to see a holiday here combines a blissful beach break with something a bit more 'extra'... it's no wonder it’s proving popular with fun-loving couples and families.
Amenities
Tennis
Babysitting service
Kids Club
Bar
Evening Entertainment
Internet Access
Restaurant
Room Service
Spa
Swimming Pool
Beachfront location
Where is it
Perfectly sat on the white sand coast of the Caribbean Sea in Playa Del Carmen. Transfer time from airport: 35 minutes.
Hotel information
663 air-conditioned rooms. All with a balcony or terrace with pool or garden views, air-conditioning, LCD flat-screen television or smart TV, WiFi, coffee maker and daily stocked mini-bar.
With features of contemporary coastal style, Deluxe Rooms have a large balcony or terrace with garden views, and either 2 double beds or 1 king- size bed, sleeping maximum 4 adults or 2 adults and 2 children.
All Inclusive includes: a welcome drink upon arrival. Meals and drinks at 10 bars and restaurants, plus casual dining options in the open-air eateries. Domestic and international premium liqueurs. Personal concierge in pool and beach areas. 24-hour room service.
Modern 1 Bedroom Resort Residences enjoy a separate living room with double sofa bed, and a full kitchen, as well as 1 king-size bed, sleeping 2 adults. These rooms are also available as a Swim Up Residence, where you can dip into the pool straight from your patio.
2 Bedroom Resort Residences feature a master bedroom, living room with double sofa bed and a second bedroom with 2 double beds (or 1 king-size bed), and a full-size kitchen. These rooms are also available as a Swim Up Residence, where you can dip into the pool straight from your patio.
1 Bedroom Penthouse Resort Residences have their own rooftop lounge area complete with a pergola, barbeque grill and a whirlpool tub.
The Epic Collection
Fancy upgrading? Epic rooms offer added extras and exclusive benefits to make your stay more enjoyable. Rooms are in better locations of the resort and include the following:
Choice of restaurants: Flavours (International buffet). Mestizo (authentic Mexican gastronomy). La Brasserie (Bistro restaurant serving the best of International cuisine). Oka (sushi bar). Koh Thai (Thai cuisine). Sea Olive (Mediterranean and Mexican fusion menu). Arezzo (Italian delicacies). Natura (grilled flavours). Lizzards (healthy delights). Oriola (beach club grill). 5 pop up food corners including pizza slices, Mexican bites, burgers and sandwiches and other pop up delights. 4 pool bars and 4 signature bars. Coffee shop*.
Daily and nightly entertainment.
Seven outdoor pools. Spa*. Gym. Outdoor tennis courts. Basketball court. Running and jogging circuit. The Beach Club with loungers and sun beds. Aluxitos Play House (4-12 years) offering fun supervised activities for kids, ranging from fitness classes, arts and crafts and tennis lessons.
Butlers in the pool and beach areas. 24-hour room service. Dry-cleaning/laundry services*. Babysitting service available*.
Please note: a travel tax of $11 per adult (over 15 years old) applies when visiting the Mexican state Quintana Roo. The payment can be made prior to travel, upon arrival or during the stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of $3.72 USD per room, per night (payable locally, subject to change).
* Denotes local charge.
Based on 17872 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (12913)
Very good (2669)
Average (1114)
Poor (542)
Terrible (634)
Love this place and the people!
Nov 19, 2024880CindyB
Last year (2023) my husband I had to cancel two trips to Mexico due to family health problems. This year we booked once again at The Fives. We love this resort ! To us it feels like home! The grounds are well kept, the food at the restaurants (Koi Thai, Arezzo, La Brassiere and Oka)served outstanding food!
We love the wandering pool, watching the…
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Last year (2023) my husband I had to cancel two trips to Mexico due to family health problems. This year we booked once again at The Fives. We love this resort ! To us it feels like home! The grounds are well kept, the food at the restaurants (Koi Thai, Arezzo, La Brassiere and Oka)served outstanding food!
We love the wandering pool, watching the monkeys swing through the trees, the nightly entertainment at the plaza and the beach! We love it all!
To us, it’s the people that work so hard to make our stay the absolute best best!
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Great resort. Wonderful staff
Nov 19, 2024yvonnelD417XB
I have never stayed in a hotel surrounded with so much wild life. The hotel was always clean. Staff are wonderful. Any issues I had were resolved quickly by reception staff. Great food and the evening activities are wonderful. So many pools.
5 star hotel 3 star service.
Nov 18, 2024marypK7699ZO
We stayed here with my family (adults and teenagers) for 8 days for my cousin's wedding. We have gone to playa del carmen and Cancun several times as a family and have stayed in several different hotels. The grounds are beautiful and clean, I loved the jungle area and the beach has no seaweed. We had a one bedroom suite, my mom had a swim up…
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We stayed here with my family (adults and teenagers) for 8 days for my cousin's wedding. We have gone to playa del carmen and Cancun several times as a family and have stayed in several different hotels. The grounds are beautiful and clean, I loved the jungle area and the beach has no seaweed. We had a one bedroom suite, my mom had a swim up suite, my brother had a penthouse suite and my cousin had a deluxe room so I had a chance to see what all the accommodations were like. I must say having a swim up suite is worth it as the pools close at 10pm so it's nice to have your own pool. House keeping was really good they cleaned our rooms everyday. Also shout out to Fernando who helped us with our booking and made that part go seamlessly as well as the front desk at check in was great. They have many many pools which was also fantastic so you are not crowded in one pool. The wedding was perfect thank you to Yen (wedding coordinator) and Irma who did my hair.
This hotel was supposed to be a 5 star hotel we had "epic" but never saw our ambassador and our "butler" never responded on the WhatsApp. They have a lot of restaurants but only 4 are open everyday and if you come after 7pm with more than 2 people in your party there is a 2 hour wait. The restaurants close by 10:30 and only room service is available and we did order every night with at least 1 hour wait. One night after the wedding I'm not even kidding we ordered at 12am and we received our food at 3:30am. They also let locals at the beach so on the weekend the small beach is very crowded with families who are not staying at the resort and you can hardly walk on the beach.
Overall, I really wanted to love this hotel because the grounds and pools are very nice but if you are coming with a family keep in mind you will have long wait for restaurant unless you eat at 5-6pm. Everyone is working really hard but maybe they shouldn't book the hotel with that many people if they cannot accommodate. I understand everyone is working hard and it shows the waiters were very stressed. The only waiter who seemed like he was not having a bad day and who actually gave good service was Javier at the Brasserie.
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The Fives will put you to sleep
Nov 16, 2024Wright_chantelle1984Orillia, Canada
I was at the Fives for two days. The service was terrible. The vibe was for those over 60 years old. I found the food underwhelming. There was no music barely any activities. I spent the extra money and took off to a stellar resort with top notch service
Great all inclusive for a vacation!
Nov 16, 2024C3092AVdebbiedVegreville, Canada
This has been a most amazing week. The experience was second to none. I love the friendly staff, the service they give is excellent and never does one feel that one is asking too much of them - sooo accommodating and obliging! The meals are delicious and there is much variety in what is served from one place to the next. The activities are…
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This has been a most amazing week. The experience was second to none. I love the friendly staff, the service they give is excellent and never does one feel that one is asking too much of them - sooo accommodating and obliging! The meals are delicious and there is much variety in what is served from one place to the next. The activities are numerous and continue throughout the entire day. I especially enjoyed the yoga by NRG2Go, finding the delivery of the instructor very professional with each daily class being different poses from the day before. Kudos to this company and to the management of the resort. It is well run and definitely a wonderful place to vacation!
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Love this place and the people!
