IBEROSTAR Waves Rose Hall Beach

Hotel information

Room information Room upgrade information

366 rooms, all with a private balcony, flat-screen TV, air conditioning, free WiFi, safe, ceiling fan, unlimited purified water, daily mini-bar service, hairdryer, and a full bath. Rooms are free of single-use plastic. Premium Rooms have garden views from a balcony or terrace. With 1 king-size bed or 2 double beds.

All Inclusive of:

Breakfast, lunch and buffet dinner
A la carte dinners; 1 reservation with a 3-night stay, 2 reservations with a 4- or 5-night stay, and 3 reservations with a 6 or 7 night stay
Snack bar between lunch and dinnertime
Bar and nightclub service with domestic and international beverages
A daily sports and recreation programme
Activities for children at Star Camp
Live nightly entertainment
Beach towels

Room upgrades

Premium Tropical View Rooms feature a preferential location closer to both the beach and pool, with garden views and a private balcony. With 1 king-size bed or 2 double beds.

Premium Side Ocean View Rooms enjoy marvellous ocean views from the room’s private balcony. With 1 king-size bed or 2 double beds.

Premium Ocean View Rooms enjoy some of the most spectacular views of the Caribbean Sea from the private balcony. With 1 king-size bed or 2 double beds. Premium Ocean View with terrace rooms are also available.

Premium Ocean Front enjoy a beachfront location, with 1 king-size bed or 2 double beds.

Junior Suite Ocean Front rooms are more spacious, with a private balcony enjoying great views of the Caribbean. Guests staying in these rooms also enjoy free access to SPA Sensations. With 1 king-size bed.

Two Bedroom Family rooms are two adjoining rooms, each with their own private balcony and peaceful garden views. One of the rooms has a king-size bed, and the other has two double beds.

The Suite Presidential provides the most comfortable and elegant stay that the hotel has to office. On the terrace, enjoy views of the Caribbean, sun loungers, and a whirlpool bath. Within the room, there is 2,100sq ft of space, with a large living area with kitchen and dining area, and two bathrooms. Guests staying in this suite enjoy unlimited dinners at the hotel’s a la carte restaurants, a customisable mini-bar, access to the Spa’s hydrotherapy area, turndown service, and 1 king-size bed.

I had a fantastic time ! Hotel was beautiful 😍

Nov 20, 2024 Z7875XAjamesc

I visited on Nov 3rd for 2 weeks with my sister , when reading the reviews after I booked , I panicked. But I can't understand the bad reviews, hotel was really lovely, staff were nice , food was best I've had from an all inclusive, had a great time

Horrible experience

Nov 18, 2024 Caroline T Atlanta, Georgia

We stayed at this resort in July for a wedding, and our experience was horrible. We arrived at the wedding party, and from the moment we checked in, there was no overview of the amenities. We were told to find everything on the app. They also tried to get us to attend a “breakfast” at their higher-end section of the resort, claiming it wasn’t a timeshare meeting but merely a chance to show us around. However, when we declined the friendly attitude of the “guest service” rep changed. Throughout the week, we noticed that the staff was not friendly; often, they wouldn’t make eye contact or even speak to us. Often it would be something as simple as us asking politely for a coffee cup for breakfast and they would just walk away, grab a mug return with it sit it down, and then walk away with no words spoken. The air conditioning in the hotel broke down for a day and a half, and they offered no solutions, displaying an attitude of indifference. We frequently missed housekeeping service, and on the day before we left, we spotted the housekeeper in our room after 5 PM. When we offered to leave and come back later, she tracked us down in the hallway and insinuated she was off the following day. She asked if we liked how she had been cleaning our room, which came across as her asking for a tip. My husband ended up tipping her, and then she walked away. On our floor, there was a leak in the ceiling, and their solution was simply to place a bucket underneath it. Consequently, for the whole week, there was a bucket in the middle of the hallway. Moreover, we often saw security personnel hiding on our floor. They frequently positioned themselves on window sills, watching TV since our floor wasn't busy and was closer to the end. The hotel itself needs repairs and a thorough cleaning. It is advertised as a 5-star hotel, and I have no idea how that is even possible. Everything seemed old and outdated, especially the rooms and bathrooms, and the only set of elevators had holes and cracks throughout. The food was just okay, with only buffet service available in the morning. Room service ends at 10 PM, and breakfast is not offered through room service. The pool area is nice, but guests receive only one towel per person via a card. If you lose the card or if the towel gets taken, there is a $25 fee. The pool bar was average, but they often served certain people ahead of others. My husband would wait 10-15 minutes for a drink while watching others get served immediately. Overall, I wouldn't recommend this place to anyone, and I definitely won't return. The old, outdated building and rude staff made our stay disappointing, and the fact that we couldn’t wait to leave speaks volumes. Read less

Interesting Place....Not to Return

Nov 17, 2024 dmheath1954 Ida Grove

Just returned from a ten day stay at this place...interesting, indeed. First, the ocean front, junior suite that we reserved and paid for was apparently not available, so we received a standard room...upon questioning the room, I was eventually told that they would "upgrade" us to what we had originally reserved...helluva upgrade, huh?? I would call this place all-inclusive-lite as there was definitely a shortage of both bars and restaurants, with when they would actually be open being a daily guessing game. Both interior and exterior construction was going on so noise, dust and debris were a daily encounter. The overall place was a bit dirty, especially the pool, but we learned to live with that. Room service was also hit and miss, some days towels only, some days nothing (not even fresh coffee), several days they did clean the room as it should have been, so that was good. WE were assigned a personal concierge, who was a nice guy , but our only contact with him was a 7:15 am wake up call to ask us if "everything was alright?" Italian restaurant was excellent, Hibachi restaurant was also good, other than that the BBQ restaurant had a take-it-or leave-it menu and the cafeteria/buffet basically sucked. Beachside jerk, burger and dog joints were good, but finding them open or closed was a crapshoot. Overall, they have their work cut out for them to get up to speed and I wish them luck. We went there after many years at the old Holiday Inn resort up the beach, but as they changed hands recently and I am a Priority Club points junkie, we gave this a try. One and done, not to return. That's all I know. Read less

Montego Bay Iberostar Waves Rose Hall

Nov 17, 2024 pauljfitness Cochrane, Canada

This was an amazing overall trip. I’m never disappointed with Iberostar. From the people greeting you at the front door to the excellent service I rate this hotel a 10/10. The chill vibe is next level. Never ran out of cool drinks and fresh food. Food tasted amazing at every location, but my two favourites definetly had to be the Japanese and Italian restaurants. Amazing menu selection and great service. Let’s not forget the amazing jerk chicken by the beach that kept you energized and fed throughout your day. Hands down, can’t say it enough. We will be back to this resort. Thank you for an awesome vacation Iberostar!! Read less

Worst hotel in Jamaica

Nov 17, 2024 Nadok20 Montreal, Canada

I am not sure if this hotel is a five stars hotel. You go to the buffet all the tables are dirty, no staff who say hello to you, or bring you coffee or tea. Staff are lazy. If a platter finishes they wont refill it. We went to a la carte restaurant, one night we waited 1 hour to get the food, the other night, they brought the platters for me and my husband and for my son they did not. We finish eating and my son did not receive his platter yet. The disgusting part is the huge number of souvenir and weed sellers at the beach. You cannot relax and enjoy looking at the beach. Because these sellers are rude and wont stop calling you to buy anything from them the whole day and they stand in front of your chair hiding the beach view. In the photo, you can see some of the sellers on the beach with their kayak, usually they come 8 to 10 kayak on the beach, so imagine the beach view...... To be fair, the hotel room service is good and clean, the gym is also good and clean, the activities are good, bars offering good variety of drinks. Read less

Where are you flying from?

Where are you flying from?

The hotel

Amenities

Where is it

Hotel information

Dining

Entertainment

Fun and Games

Handy Stuff

Additional Information

TripAdvisor traveller rating