Secrets St. James Montego Bay

Montego Bay, Jamaica

Virgin rating

The hotel

Everything is luxury at Secrets St James. This adults-only resort holds an exclusive, breathtaking location in Montego Bay's stunning peninsula, and guests here will enjoy the experience of Unlimited Luxury® - from wait service at the pool and beach, to an extensive range of restaurants and bars, and free-flow access to the facilities at neighbouring Secrets Wild Orchid, there's so much to enjoy. If you need a break from gazing at the crystal clear waters, head out onto them instead, with an assortment of water sports available that will make it impossible to get bored. There's also nightly live entertainment, theme parties, and even cooking and dance classes on offer, meaning that you're bound to be left with plenty of incredible memories. And for those seeking ultimate relaxation, the 15,000sq ft Spa is the perfect place to indulge. This resort is so special that you won't want to leave, but if you do, you'll find that Montego Bay's 'hip strip' is close by, as are multiple Championship golf courses and local attractions.

Amenities

  • Kayaking
  • Scuba Diving
  • Snorkelling
  • Tennis
  • Water Skiing
  • Windsurfing
  • Anniversary and special occasions
  • Honeymoon
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Games Room

Where is it

Situated on the peninsula of Montego Bay, surrounded by the breathtaking Caribbean Sea. Transfer time from Sangster International Airport: 25 minutes.

Hotel information

350 suites, with elevators in every building. All rooms feature classic decor, a private, furnished balcony or terrace, 55" flat screen cable TV, mini-bar refreshed daily, coffee maker, bathrooms with double vanity, separate WC, separate shower, hot tub, luxury bath amenities, hair dryer, TV speaker controls in bathroom, armoire, electronic in-room safe, bathrobes and bedroom slippers, clothes steamers, alarm clock with MP3 docking station, nightstands with reading lamps and telephone, desk with telephone, sofa, ceiling fan, motion sensor air-conditioning, 24-hour room service (hours may vary), Secrets Box for private room service delivery and complimentary WiFi. 

Junior Suite Garden View rooms have garden views, and either 1 king-size bed sleeping a maximum of 2 adults, or 2 double beds sleeping a maximum of 3 adults.


All Inclusive

Guests enjoy Unlimited Luxury® services including

  • Limitless access to gourmet a la carte dining options, without reservations required
  • Unlimited international and domestic top-shelf spirits
  • Unlimited natural fruit juices and soft drinks
  • 24-hour room and concierge service (room service hours may vary)
  • Pool and beach wait service
  • Mini-bar with soft drinks, juice, bottled water and beer
  • Daily maid service
  • Endless daytime activities and live nightly entertainment
  • Theme parties, oceanfront bars and entertainment venues
  • No wristbands required
  • All taxes and gratuities included
  • Free WiFi

Junior Suite Ocean View rooms have ocean views, and 1 king-size bed sleeping a maximum of 2 adults, or 2 double beds sleeping maximum 3 adults.

Junior Suite Ocean Front rooms are in an ocean-front location with stunning, direct ocean views, and 1 king-size bed sleeping a maximum of 2 adults, or 2 double beds sleeping maximum 3 adults.

Preferred Club Junior Suite Ocean View rooms feature ocean views, and preferred club benefits, with 1 king-size bed sleeping a maximum of 2 adults, or 2 double beds sleeping maximum 3 adults.

Preferred Club Junior Suite Ocean View Swim Out rooms feature ocean views, preferred club benefits (including complimentary butler service) and direct swim-out access to swimming pool, with 1 king-size bed sleeping a maximum of 2 adults, or 2 double beds sleeping maximum 3 adults.

Preferred Club Master Suite Ocean Front rooms are in an oceanfront location with stunning, direct ocean views, hot tub on the terrace (as well as hot tub in bathroom), a spacious living room and dining area with seating for four, preferred club benefits (including complimentary butler service) and 1 king-size bed, sleeping maximum 2 adults.


Preferred Club Benefits 

  • Private check-in and check-out
  • Complimentary Butler service (for guests staying on Preferred Club Junior Suite Ocean View Swim Out category or higher)
  • Soaking tub with padded covers for lounging on terrace
  • Private Preferred Club Lounge
  • Preferred Club status and amenities
  • Access to dining, activities and amenities at Breathless Montego Bay
  • Private concierge service
  • Private pool for Preferred Club guests
  • Daily continental breakfast in the lounge
  • Afternoon hot and cold hors d'oeuvres
  • Exquisite desserts and fine liquors in the lounge
  • Complimentary internet access in-suite
  • Complimentary computer access in the Preferred Club Lounge
  • Complimentary newspaper in the Preferred Club Lounge
  • Upgraded mini-bar service
  • Upgrade bath amenities
  • Steam press

An expansive range of 10 restaurants (1 buffet, 7 a la carte, and a cafe) and 9 bars and lounges. No reservations required. Restaurant openings rotate throughout the week. Restaurants include World Café (international restaurant, breakfast and lunch), Barefoot Grill (light lunch), Blue Mountain (authentic Jamaican-Caribbean fare, dinner), Bordeaux (a la carte French cuisine, dinner), El Patio (a la carte Mexican Cuisine, dinner) Himitsu (Asion fusion a la carte, dinner), Oceana (fresh seafood, lunch and dinner), Portofino (Italian cuisine with wine cellar, dinner), Seaside Grill (poolside a la carte with ocean views, lunch) and Coco Café (coffee and snack bar). Bars include Barracuda (pool and beach bar, with signature cocktails), Showtime (theatre bar), Sugar Reef (pool bar with cocktails), Marlin Bar (open-air bar), Revive Bar (spa fruit and juice bar), The Lounge (lobby bar with live music ), Rendezvous (lobby bar with live music in the evenings), Piano Bar (Cuban-themed lounge with live piano music), Desires (sports bar and dance club, late night) and Manatees (swim-up bar).

Regular entertainment day and night, including live music in lounges, and nightly entertainment at the Theatre (which features comfortable seating, bar service, and air conditioning).

Pool and beach waiter service. Large, free form swimming pool (partially heated). Private pool for Preferred Club guests (partially heated). Three outdoor hot tubs. Gift shops. Game lounge. Live entertainment. 15,000 sq ft Spa* with massage cabins, whirl pool, steam room, sauna and more. Fitness centre, with cardio equipment and weight room. Darts. Giant chess board. Bicycle tours. Aerobics. Bocce ball. Jogging trail. Cooking and dance classes. Tennis. Introductory scuba lesson in the swimming pool. Watersports, including guided snorkelling, paddleboarding, water polo/pool volleyball, wind surfing, kayaks, catamaran*, water skiing*, parasailing*, wake/knee boarding*, tubing*, banana boats*, boat tours*, deep sea fishing*, and glass bottom boat*. Authentic Jamaican jerk chicken and beef patty carts at the beach and pool daily.

Complimentary WiFi. 24-hour room service (hours subject to change). 

*Denotes local charge. 
Dress code: most restaurants require guests to wear cover-ups and no sleeveless shirts when dining. A ‘casual elegance’ dress code is in place when taking dinner at Bordeaux, El Patio, Himitsu and Blue Mountain, with gentlemen required to be dressed in long trousers, with dress shirts or collared shirts, and women can wear dresses, shirts or blouses, and trousers, with no flip flops or sleeveless shirts.
Please note: this is an adults-only resort, and bookings with guests under the age of 18 will not be permitted.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (6085)
  • Very good (2140)
  • Average (984)
  • Poor (452)
  • Terrible (340)
Image of the Tripadvisor rating Amazing staff

Nov 21, 2024 Sally S

Great services. The local workers are so great. All of them. Shout outs to those we loved talking with. Sashy and freestyle with the entertainment. Kurtis in the hotel lobby bar. And at breathless Andrene (hostess) and Orane from the alttude rooftop bar.
Image of the Tripadvisor rating Entertained

Nov 20, 2024 Odyssey24911427149

The staff was extremely friendly and fun. Imani was super fun and knew how to keep the party going wherever he was. Imani was the party!! I look forward to visiting again just to see him in his element. Although housekeeping wasn’t great. The entertainment was superb.
Image of the Tripadvisor rating Welcome Home!

Nov 19, 2024 Devante P

I truly enjoyed my stay here. Everything was relatively seamless. I genuinely have no complaints! The food was delectable! Every restaurant was exceptionally good. The service at seaside cafe was not the best but I consider that a minor blemish in the grand scheme.
Image of the Tripadvisor rating A Great Experience

Nov 19, 2024 Sonya C

My overall experience was great. The room was amazing with the views. The bed was super comfy. The hot-tub in the room was awesome. I have no complaints with the room. The food was top-notch. Every restaurant I tried was very good. From breakfast -to lunch- to dinner they most definitely did there thing. Customer service was excellent. The staff… Read more
My overall experience was great. The room was amazing with the views. The bed was super comfy. The hot-tub in the room was awesome. I have no complaints with the room. The food was top-notch. Every restaurant I tried was very good. From breakfast -to lunch- to dinner they most definitely did there thing. Customer service was excellent. The staff was nice and friendly. They spoke and helped when needed. Read less
Image of the Tripadvisor rating Overall great, fun experience

Nov 19, 2024 Amanda L

Overall a great experience here. I went with a group of 43 of us for my wedding and I want to list the pros and cons Pros: -wedding team was amazing!! Shanelle and Ideria were super attentive and responsive through the whole process. Shanelle specifically acted as a day of coordinator who was focused on every single detail I communicated. The most… Read more
Overall a great experience here. I went with a group of 43 of us for my wedding and I want to list the pros and cons Pros: -wedding team was amazing!! Shanelle and Ideria were super attentive and responsive through the whole process. Shanelle specifically acted as a day of coordinator who was focused on every single detail I communicated. The most magical day -beach was amazing. soft sand, lots of beach space and water was gorgeous. very very limited seaweed (only in a small area) but so many other beaches to go to -entertainment team was awesome!! They throw great daytime/nighttime parties -food was fantastic. Lots of variety at the restaurants -Loved the different styles of resort. This resort is divided into two sister resorts (St James and Wild Orchid). St James is more for a relaxed vibe, quieter throughout the day and night where Wild Orchid has a lot more going on and promotes a more party environment through the day and defiantely the night as this is where all the restaurants, late night entertainment and bars are Cons: -check in/check out process was painful. 4 desks for this but when we arrived with 43 of us (which the resort should have known) only 2 people working. Check in took 1.5 hours which cut out a lot of time in our evening. Everything is manually written on paper and not digital so took a lot of time per room to check in -service at the day time bars were very slow, pool bars were great but didn't always want to get in the pool every time we wanted a beverage -Room service is 24 hours which is great but SUPER slow, some nights took over an hour to arrive -Wish there was a dinner buffet option. There are lots of full service restaurants (not a la carte's) for variety but at peak times there was a wait at almost every restaurant. They are also all full service restaurants and sometimes you just want to grab a quick plate and get on with the night time entertainment and bars instead of a full sit down dinner. Now this is something specifically to our stay. There was a workers protest going on on our second last day. And rightfully so, we support this. Unfortunately though, this really put a damper on our day as a lot of bars and restaurants were closed, we had a reservation at the hibachi restaurant and that was cancelled so we didn't get to experience that, all gift shops were closed, no housekeeping was happening, towels were very limited throughout the day by the pool, no water being handed out, other guests were trying to check into our guests rooms which we were still in for another day. This made for a super unfortunate full last day Read less