Sugar Cane Club Hotel

Available offers

Booking Bonus: book by 30 Nov '24 to receive up to 15% off the accommodation cost for stays between 5 Jan – 18 Dec '25. Any applicable offers have been calculated into the prices shown. Offers may not be combinable. Blackout dates apply. Terms and conditions apply. Minimum night stay applies. Applicable to certain room types.
Spa Offer: Receive up to 25% off spa treatments for travel between 19 Dec ’23 – 18 Dec ‘25 when staying a minimum of 7 nights. Any applicable offers have been calculated into the prices shown. Offers may not be combinable. Blackout dates apply. Terms and conditions apply. Minimum night stay applies. Applicable to certain room types.

Dining

La Salsa Restaurant & Bar offers international and local cuisine with a variety of buffet and à la carte dining options throughout the week (open for breakfast, lunch, and dinner from 7:30 am–10:30 pm). The Chattel bar is open for dining on select nights, offering a casual dining atmosphere. Poolside Dining option (weather permitting). Pool bar serving drinks and snacks throughout the day as well as daily afternoon tea from 4.00-5.00pm.

Entertainment

Themed dinners every Monday, Thursday and Saturday with live entertainment. Seasonal live entertainment. Weekly Manager's rum punch party. Cooking demonstrations and rum tasting.

Fun and Games

Swimming pool. 24-hour gym. Full-service spa* offering complimentary use of the steam room. Squash court. Table tennis. Mountain bikes. Dart board, board games. Book share. Walking trails around the hotel's forested areas. Two top-class golf courses* in the surrounding area. One complimentary glass-bottomed boat trip per week.

Handy Stuff

Maid service is available. Laundry service*. Complimentary WIFI access. On-site sundries shop*. A hospitality room is available on the day of departure (subject to availability)*. Complimentary scheduled transfers to Speightstown and the beach between 9:00am–5:00pm. Room service*.

Resort Fees

A Tourism Fee will be charged per bedroom, per night and will be collected at check out. The rate is subject to change by the Government, and varies by hotel room. Fees currently range from 8.75 Barbadian dollar (approximately £3.90) to 35 Barbadian dollar (approximately £16.00) per bedroom, per night.

Accessibility

Good general access for guests who are able to walk and can climb stairs. The hotel is not suitable for wheelchair users or persons with limited mobility. Special Assistance page

Minimum Stay

3 nights minimum stay between 1 November 2025 - 14 April 2026.

Additional Information

* Denotes local charge.

Dress code: in the restaurant and bar it's elegantly casual after 6:00pm. No shorts, t-shirts, flip flops or hats will be allowed into the restaurant, gentlemen to wear long trousers.

Please note: children under the age of 14 are not permitted to stay at this hotel. However dinner reservations are accepted by non-resident guests with children under 14 years and maybe seen on property at these times.

TripAdvisor traveller rating

Rating summary

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Traveller rating

Excellent (1236)
Very good (293)
Average (82)
Poor (20)
Terrible (11)

Oh dear disappointed

Nov 20, 2024 Vacation795624

Very rarely write reviews but wanted to add about our recent experience as I always read others before booking. We did have a lovely holiday and met some really lovely staff at sugar cane who were obviously really keen to ensure their guests were having a good experience. The grounds are beautiful and rooms serviced at a great standard. Yes it is… Read more

Very rarely write reviews but wanted to add about our recent experience as I always read others before booking. We did have a lovely holiday and met some really lovely staff at sugar cane who were obviously really keen to ensure their guests were having a good experience. The grounds are beautiful and rooms serviced at a great standard. Yes it is a distance from facilities but shuttle service was excellent. I have to say we were on room only basis and ate in the restaurant a couple of times and we're really disappointed with the quality of the food had to send things back several times and I am not a particularly demanding customer.As other reviewers have commented lots of waiting and seemed like staff were under lots of pressure at times none serving at the bar. My real complaint came as I checked out and was told that I owed extra despite being told that I had fully paid the bill a couple of days beforehand and not used any facilities since then. I was told it was an error but had no acknowledgement that it was the fault of the provider not mine in fact it was only that I asked clarification several times that I was finally asked to pay the excess. It just seemed that there had been a lack of effective communication between hotel colleagues or accepting that a mistake had been made put a real downer on the end of our holiday and feel that I wouldn't return or have confidence in recommending this holiday to friends or colleagues. A real pity for some of the employees who are so committed to providing an excellent service ..sorry. Read less

This hotel could be a lot better with a few changes.

Nov 18, 2024 ISQ999 United Kingdom

This hotel could be a lot better with a few changes. When we arrived we were given a welcome drink a nice spiced rum, the receptionist was a bit stern and not particularly helpful. I asked about the All inclusive what was / wasn't included and any restrictions. All I was told was everything gets added to your room then the A.I bits is taken off.… Read more

This hotel could be a lot better with a few changes. When we arrived we were given a welcome drink a nice spiced rum, the receptionist was a bit stern and not particularly helpful. I asked about the All inclusive what was / wasn't included and any restrictions. All I was told was everything gets added to your room then the A.I bits is taken off. So to now answer my own question, everything apart from the top shelf spirits i.e grey goose vodka and a brandy, are included, any cocktail you want even if its not on the menu is included and also any extra bits at lunch i.e cheese on burgers etc is also included in the A.I. The hotel I found really well maintained, gardens and the rooms were cleaned every day and were spotless. my main grip is that the pool area is tidied at the end of the day so dirty glasses etc are left and tidied up by the pool guy in the morning, so when your having breakfast you can see left over drinks etc by the pool. it would take a few minutes every evening to tidy the area up. The staff were hit and miss, some staff were very rude and seemed annoyed if you asked for a drink even though they were serving at the bar, or in the restaurant when they took your order were just miserable which made my wife feel very uncomfortable. other members like Karene on reception and Rashidi were exemplary, always smiling and happy to help or serve. The service was a bit disappointing as well, breakfast was never open at 7:30 it was always 10 to 15 minutes late and even then a lot of stuff wasn't put out and had to be requested, such as juices, bread for toast, yoghurts and sauces. egg station was also very slow with only 1 server and 2 rings. lunch and dinner were slow and any drinks ordered at the table never arrived, we were there 12 days and I think twice our drinks arrived, all other times after getting fed up or our food had arrived I had to go to the bar for drinks. The 2nd to last day I overheard the couple in front having breakfast explained to them, this never happened to us, to my surprise we could order poached eggs for breakfast we just had to ask the server, this was the same for the BBQ night, which was held in the main restaurant, we only found out by chance that extra meats additional to what was on the buffet could be ordered with the servers, this was after we had already gotten our food. Simple communication lacks. The pool bar was rarely staffed so you had to go up to the main bar which also wasn't staffed very well, often neither bar was staffed for long periods of time. i've never experienced anything like this, we even had to ask at reception for drinks as had been waiting over half an hour with neither bar staffed, we also ended up buying some beer at the local shop ( not great for an all inclusive hotel) as the hotel ran out several times, this was also the case just after the bar opened at 10am, also ran out of vodka and soft drinks a couple of times. On a positive, the food was always of excellent quality although there seem to be only 2 different menus so a lot of repetition and lack of choice, the buffet nights were ok but always the same food just with a different fish of the day. The hotel is about 8 minute walk to the sea but a short steep hill on the way makes it fairly hard to walk. Unfortunately I would not return to this hotel UNLESS, the staff were a lot happier, the drinks were always fully stocked with bars staffed and a better choice of menus. Read less

shame not friendlier and quicker!

Nov 16, 2024 Mark B Derby UK

We only used the restaurant on our Island tour. Twice now, we pre-book our meals ..still have to wait 20 minutes. When you only have 45 /50 minutes to dine its a rush. food is ok. shame the staff are not more friendly , made you feel special, remembered when you ask for pepper sauce to bring it ..then they would get a tip and a 4/5… Read more

We only used the restaurant on our Island tour. Twice now, we pre-book our meals ..still have to wait 20 minutes. When you only have 45 /50 minutes to dine its a rush. food is ok. shame the staff are not more friendly , made you feel special, remembered when you ask for pepper sauce to bring it ..then they would get a tip and a 4/5 review ! Read less

Relaxing

Nov 12, 2024 anthonygriffiths48

Just spent a very relaxing holiday at the sugar cane club. The rooms were clean but pool bar area was not. Staff were generally friendly but let down by one or two. Food was good but service at times very slow.. especially when waiting for drinks that sometimes didn’t arrive at all. Hotel was a bit off the beaten track but there was a shuttle to… Read more

Just spent a very relaxing holiday at the sugar cane club. The rooms were clean but pool bar area was not. Staff were generally friendly but let down by one or two. Food was good but service at times very slow.. especially when waiting for drinks that sometimes didn’t arrive at all. Hotel was a bit off the beaten track but there was a shuttle to local beach and town. However I did enjoy but with some tweaks here and there could be better. Read less

First impressions DIDN'T last. A lovely place.

Nov 10, 2024 jon m

Booked this with my wife as part of our 30th wedding anniversary celebrations, and we loved it, however when we first arrived we were totally underwhelmed. Just the general decor, a tourist tax that we were unaware of, the offer of "complementary drink" even though we had booked as all inclusive, and the fact that there was a small problem with… Read more

Booked this with my wife as part of our 30th wedding anniversary celebrations, and we loved it, however when we first arrived we were totally underwhelmed. Just the general decor, a tourist tax that we were unaware of, the offer of "complementary drink" even though we had booked as all inclusive, and the fact that there was a small problem with our room and had to be put in the room next door temporarily. We were also surprised just how remote the hotel was, even though we knew that it was off the beaten track. That said, the staff from the head manager to the cleaners were incredibly friendly and helpful and made us feel very welcome and the week we had there was tremendous. The food there was absolutely fantastic. We were unlucky that we were unable to have the barbecue nights by the pool, but there's nothing we could do about the weather. The service at meal times was quite mixed. Sometimes you could be waiting ages for a drink from the bar with your meal, but I put that down to the culture there more than anything, nobody ever seems to be in a rush. My only real complaint with the place was the poolside bar. There was only one day when it was run well throughout the day when Rashidi was working, but I believe they had an issue with staffing problems due to sickness, so perhaps it was a one off. Whilst a tad dated, the rooms were kept spotlessly clean every day, and we were provided with fresh towels every other day. The shuttle but into the town or beach was great, and we were sorry that we only made real use of that at the back end of our week. Overall it was wonderful, the staff are that friendly that it makes you feel bad about having to say anything negative about the occasional lackadaisical service, but I just feel it's worth pointing out. Speaking to fellow guests there are so many return visitors of 18-25 years, which I suppose speaks volumes, and I would definitely return myself. Thank you, it was a wonderful holiday. Read less

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