Sunset At The Palms

Negril, Jamaica

Virgin rating

Tree Top Deluxe Room
Deluxe
Deluxe
Deluxe
Treetop Deluxe
Tree Top Suite
Tree Top Suite
Tree Top Suite
Tree Top Suite
Lotus Leaf Restaurant
Palm Grove Restaurant
Tree Top Deluxe Room
Deluxe
Deluxe
Deluxe
Treetop Deluxe
Tree Top Suite
Tree Top Suite
Tree Top Suite
Tree Top Suite
Lotus Leaf Restaurant
Palm Grove Restaurant

The hotel

Nestled in 10-acres of delightful tropical, lush gardens, the Sunset at the Palms is a sure-fire winner for adults looking for a peaceful and pampering retreat. Offering a personalised concierge service, the dedicated team are happy to assist as soon as you arrive, as their aim is to help you fully enjoy your time in Negril. From arranging transportation and booking excursions to making dining reservations and organising special occasions, nothing is too much trouble. Renowned for its unique and intimate accommodations, stay in exquisite wooden bungalows that sit atop sturdy stilts, so you feel like you’re in a tree house, with polished wood floors, sleek showers with body jets and airy balconies furnished with a relaxing day bed. There are three different dining choices from the extensive International buffet at Palm Grove Restaurant to the creative Caribbean fusion menu at the à la carte Lotus Leaf. Guests rave about the spicy Jamaican ‘Jerk’ chicken that’s served at the Beach Bar and Grill during lunch — don’t miss it! The pool is perfect for lounging in the sun, or it’s a short escorted walk over the road to the celebrated Bloody Bay, a spectacular stretch of white sand beach fringed with picture-perfect palm trees.

Amenities

  • Kayaking
  • Snorkelling
  • Windsurfing
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Spa
  • Swimming Pool

Where is it

On the western tip of Jamaica in Negril, across the road from Bloody Bay, a 2-mile stretch of white-sand beach. Transfer time from Montego Bay Airport: 1 hour 30 minutes.

Hotel information

85 rustic treehouse-style rooms and suites, spread throughout 43 individual wooden buildings with no lifts. All with air-conditioning, wooden fan, satellite TV, complimentary WiFi access, safe, hairdryer, tea and coffee maker, fridge stocked with bottled water, soft drinks and local beer replenished daily, iron and board, slippers, bathrobes and nightly turn-down service. Tree Top Deluxe Rooms have 1 king-size bed, sleeping maximum 2 adults.

All Inclusive of: all meals and snacks. All drinks including premium brands and wine by the glass. All activities and entertainment above unless otherwise stated. 

Tree Top Suites are split-level, have a sunken living area with a sofa bed, 2 full bathrooms, 2 private verandahs and sleep maximum 3 adults.

Palm Grove Restaurant (open daily serving breakfast, lunch and dinner), Chef's Showcase Under the Stars - the Executive Chef features authentic local cuisine and garden produce with a Mediterranean twist (open select evenings each week, reservations required), Lotus Leaf Restaurant (dinner; Caribbean fusion cuisine, open select evenings 3 nights a week, by reservation only) and Palm Breeze Beach Bar and Grill (daily 10:00am-6:00pm; casual snacks, sandwiches, Jamaican ‘Jerk’ specialities, smoothies etc). Bamboo Bar with swim-up facility (10:00am-1:00am), Irie Martini Bar (6:00pm-11:00pm) and Blue Coffee Cafe (11:00am-5:00pm).

Live music nightly. Weekly Manager's cocktail party.

Swimming pool with swim-up bar. Large whirlpool bath on the sun terrace. Upgraded beach facilities, including chic cabanas, chaise lounges, beach huts and open-air massage areas. Spa facilities*. Fitness centre. Non-motorised water sports: paddle boards, kayaking, snorkelling and windsurfing. Island cooking classes and Mixology cocktail making classes (once per week). Nature walk. Daytime activities and evening entertainment. Mountain biking* and golf* nearby. ScubaCaribe school*. Ricks Cafe Sunset Cruise* and Half Moon Cruise*.

Gift shop. Room service (7:00am-9:00pm). Complimentary WiFi access in all rooms, the lobby and the internet centre. Personal Sunset Concierge (assisting with personalised check-in, and general assistance throughout, including calling guests each day with the time of sunset that evening).

3 nights between 1 Nov -21 Dec.

5 nights between 22 Dec-24 Apr.

3 nights between 25 Apr-31 Oct.

7 night minimum stay applies at all times to Tree Top Suites.

* Denotes local charge.

Please note: this hotel accepts guests over 18 years only.

Please note: this hotel is not suitable for wheelchair users as all accommodation is on stilts, with a stairs up to the accommodation (no lifts).

Please note: there is a dress code for Lotus Leaf Restaurant and Chef’s Showcase dining experiences.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2975)
  • Very good (769)
  • Average (223)
  • Poor (90)
  • Terrible (54)
Image of the Tripadvisor rating Perfect honeymoon. Perfect place.

Nov 21, 2024 DayTrip66930858060

When we started looking for destinations for our honeymoon, we went global. Caribbean islands, Asia, Africa - you name it, we looked for it. Sunset was one that cropped up in every search, and from the pictures it instantly got our attention. We hadn't settled on Jamaica but every time we did a general search, SATP was there. And choosing it as… Read more
When we started looking for destinations for our honeymoon, we went global. Caribbean islands, Asia, Africa - you name it, we looked for it. Sunset was one that cropped up in every search, and from the pictures it instantly got our attention. We hadn't settled on Jamaica but every time we did a general search, SATP was there. And choosing it as our honeymoon destination was the best decision we could have ever made. The rustic, intimate vibe is felt as soon as you step into the property. The treehouses look gorgeous on photos but are even more beautiful and comfortable when you're there. The lighting was perfect, romantic, subtle. The music. The pool. Everything about it from an amenities point of view was exactly what we wanted in a relaxed, do-nothing holiday. As a coeliac vegan, we'd resigned ourselves to me struggling to eat anywhere we went. But oh no. Chef Michael and the rest of the culinary team had me covered. I certainly never went hungry and the food was just incredible - fresh, local, incredibly tasty. The team went above and beyond when they really didn't have to and it was very much appreciated. The beach being over the road is beyond irrelevant. It's clean, beautiful and not even a minute's walk from the entrance to the resort. I don't even like the beach (don't judge, not a fan of sand) but we went there every day. The sunrise and sunsets are stunning. I can't recommend it enough. The team who work there are so helpful, fun and friendly - every single person we met who worked at SATP was so pleasant, it really can't be understated how fantastic the staff were there. Nadine in the bar was just pure sunshine, so beautiful and happy all the time. There were so many of the waiters/waitresses that were brilliant too - I don't think I've ever been to a place where it was just so welcoming. Sadesa, our personal concierge, was also so great, checking in on us intermittently. The botanical gardens the resort is set in is also unbelievably gorgeous. On the two days where the weather was poor i.e raining with no sun at all, we still had the best time relaxing. It's also a fantastic place to meet new people - the cosy, relaxed, intimate atmosphere breeds new friendships. It isn't super-energetic and there isn't lots of entertainment so if you're envisaging Ibiza, it's definitely not. But there isn't anything better than sitting at the martini bar, listening to Piano Paul and catching up with friends. And I can't write a review without mentioning Lynette at the gift shop who was so lovely finding me GF crisps for a snack! Overall, we can't believe how much we lucked out choosing SATP as our honeymoon destination. We will 100% be going back. And we would and will be recommending it to anybody. Read less
Image of the Tripadvisor rating Fabulous holiday

Nov 21, 2024 Neil W London, United Kingdom

Fabulous stay, the chalets were excellent, the beach beautiful and the pool just lovely. The best thing however was the wonderful staff, each and everyone of them so friendly, helpful and always with a smile it would be wrong to pick out anyone. We would definitely love to go back again.Even arriving as tropical storm Raphael did not spoil things,… Read more
Fabulous stay, the chalets were excellent, the beach beautiful and the pool just lovely. The best thing however was the wonderful staff, each and everyone of them so friendly, helpful and always with a smile it would be wrong to pick out anyone. We would definitely love to go back again.Even arriving as tropical storm Raphael did not spoil things, it just added to the experience! Read less
Image of the Tripadvisor rating Fab fortnight - to be repeated hopefully!

Nov 19, 2024 430mjj

We loved Sunset at the palms. Great food, drinks and setting, all fantastic. But what really made our holiday was the staff. There are so many to mention and all were fabulous but some stand outs for us were - The lovely Lynette in the gift shop who specially ordered some hats we wanted. Went above and beyond! Thank you Lynette. Nadine, Brittany… Read more
We loved Sunset at the palms. Great food, drinks and setting, all fantastic. But what really made our holiday was the staff. There are so many to mention and all were fabulous but some stand outs for us were - The lovely Lynette in the gift shop who specially ordered some hats we wanted. Went above and beyond! Thank you Lynette. Nadine, Brittany and all the lovely bar and waiting staff. Nothing too much trouble - great cocktails! Thank you for the service and smiles. The fun and fabulous beach staff - Kevon et al kept us supplied with towels and sun beds in exactly the right place. Loved it. Thank you for looking after us so well. Lynford and your amazing garden team and incredible knowledge - loved the garden tour and you and your teams‘ beautiful tropical gardens are visual testament to your expertise and hard work. Thank you Sadesa for ensuring our stay was superb. We had such a relaxing fortnight and although we tend not to revisit places, are extremely likely to return to the Sunset. It really is a haven of tranquility and would wholeheartedly recommend for some fabulous Jamaican sunshine with authentic and genuine Caribbean hospitality. Thank you SATP Read less
Image of the Tripadvisor rating A hidden gem

Nov 19, 2024 240deniseo Whitehall, Pennsylvania

let me just start by saying this place is amazing, the staff are just splendid. Kadence at the front desk is top notch.. she is what a front end manager should be. Her grace and hospitality was amazing. we were in Jamaica for 6 nights we stayed at a Villa in Treasure beach. I knew we would need a day out so i did research and came across this… Read more
let me just start by saying this place is amazing, the staff are just splendid. Kadence at the front desk is top notch.. she is what a front end manager should be. Her grace and hospitality was amazing. we were in Jamaica for 6 nights we stayed at a Villa in Treasure beach. I knew we would need a day out so i did research and came across this resort on tictok. I am so glad I did. the ride to the resort was over 2 hours away and it was worth it. the beach is one of the prettiest beaches i have ever seen. They offer a signature coffee drink the Jiggy and they were all sooo good.. we loved this place so much we went twice in a week. and they remembered our group the second time.. that is special.. we did the day pass and it with no regrets. We ask Kadence for a tour and without hesitation she showed us the place.. we will be returning for stay in the very near future. Read less
Image of the Tripadvisor rating The experience we will never forget !!

Nov 16, 2024 Olivia B

Sunset at the palms was an experience we will never forget !! The resort was the most tropical and beautiful place. We were welcomed with such lovely faces and greetings, with our porter Jamey who helped us with our bags. Our personal concierge Tarine introduced us to the place making us feel at home, she was always avalible to help with anything… Read more
Sunset at the palms was an experience we will never forget !! The resort was the most tropical and beautiful place. We were welcomed with such lovely faces and greetings, with our porter Jamey who helped us with our bags. Our personal concierge Tarine introduced us to the place making us feel at home, she was always avalible to help with anything we needed by an easy WhatsApp message, which was very convenient and helpful!! It was my partners birthday during our stay and Tarine helped organise our room to be birthday ready! The beach was a wonderful experience we felt very safe and enjoyed every second, when arriving at the beach we were always greeted by Kevon who helped us with our beach loungers and learnt exactly where we liked to be sat ! When returning from the beach we were greeted and checked back in by our lovely security jerone, making sure we always felt safe. Dinner whether at the buffet or at the restaurant was impeccable our taste buds always satisfied with the array of food always leaving us with a full stomach. The lovely waiters who we came to know well, were Leon and Jason, Jason ensured my partner enjoyed a lovely birthday dinner and ensured that it felt like his special day ! Every day our rooms were cleaned to perfection with our fridge restocked with an assortment of beverages by Olivia and Afia! There also was a gift shop where Lynette was always there to greet us and help us with anything we needed, it contained souvenirs but also any necessities we may have needed. When it came to our departure we found one of our suitcases zip was broken but no matter, the engineers Kurt and Gareth came to the rescue and left us with no worries for our journey home!! Over all, sunset at the plans was an experience we will never forget, a place we would definitely return to, and recommend to anyone who wants a relaxing and homely holiday !! Read less