Zoetry Montego Bay

Hotel information

Room information Room upgrade information

49 luxurious suites situated in three main buildings: Wood & Water, Bamboo and Blue Mountain. All with air-conditioning with individual climate control, private balcony or patio, cable TV, 24-hour in-suite private dining, twice daily refreshed mini-bar, complimentary unlimited worldwide calling, complimentary WiFi and in-room tablet, maid service three times daily, bottle of sparkling wine and fresh fruit daily, daily refreshed coffee/tea maker, safe, luxurious bath amenities, bath robe and slippers, cloth steamer and hairdryer, and complimentary butler service. Junior Suite Tropical View are located on the 2nd floor of the Wood & Water and Blue Mountain buildings with views of the manicured gardens and resort. With either 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 1 child.

All-Inclusive of: Endless Privileges® includes gourmet dining with an assortment of organic food and beverage selections. Unlimited top-shelf spirits and specialty beverages in the four luxurious bars. Twice daily refreshed mini-bar. Luxurious bath amenities 24-hour private in-suite dining. Complimentary unlimited worldwide calling. Maid service three times daily. Bottle of sparkling wine and fresh fruit daily. Complimentary WiFi mobile app that allows you to view the events, activities and restaurants at the resort, plus local destinations and more! Welcome bottle of rum/tequila. Complimentary 20-minute wellness experience or fitness consultation per person per stay. Complimentary laundry/dry-cleaning services. All activities and entertainment above unless otherwise stated. Complimentary access to Club Mobay VIP Airport Lounge (for reservations booked in Junior Suite Ocean View or above, for a minimum of 7 nights). Complimentary 45-minute motorised snorkelling tour. Complimentary sunset cruise experience (valid when booking a Master Suite for any number of nights or a Swim Out Suite for a minimum of 5 nights. Additional costs applies for other room categories). Complimentary butler service.

Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at nearby Secrets and Breathless resorts. (Dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and conditions apply).

Room upgrades:

Junior Suite Tropical View with Soaking Tub are the same as the Junior Suite Tropical View but with the addition of a whirlpool on the private balcony. With 1 king-size bed or 2 double beds, sleeping maximum 2 adults. Please note: soaking tub may be located on the balcony or inside select suites.

Junior Suite Ocean View are located on the 2nd and 3rd floor of the Bamboo and Blue Mountain buildings with views across the stunning Caribbean sea. With 1 king-size bed, sleeping maximum 2 adults.

Junior Suite Ocean View with Soaking Tub are the same as the Junior Suite Ocean View view, located in the Wood & Water and Blue Mountain buildings, but with the addition of a whirlpool on the private balcony. With either 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 1 child. Please note: soaking tub may be located on the balcony or inside select suites.

Junior Suite Swim-Out Tropical View are located in the Bamboo and Blue Mountain buildings on the ground floor, with direct access to a private pool from the terrace. With 1 king-size bed, sleeping maximum 2 adults.

Junior Suite Swim-Out Ocean View are located in the Bamboo and Blue Mountain buildings on the ground floor, with direct access to a private pool from the terrace. With 1 king-size bed, sleeping maximum 2 adults.

Junior Suite Swim Out Ocean View with Soaking Tub are the same as the Junior Suite Swim-Out Ocean View view but with the addition of a whirlpool on the private terrace. With 1 king-size bed, sleeping maximum 2 adults.

Master Suite Ocean View are located in the Blue Mountain building, with spectacular views of the Caribbean sea from the private balcony. With 1 king-size bed, sleeping maximum 2 adults.

Wonderful experience - know what you're looking for

Nov 20, 2024 Astria Dallas, Texas

If you are looking for a small, intimate experience close to the main airport with high-touch service, this is a wonderful option. We traveled with a small group of adults (mostly couples) and needed a shorter getaway option. We thought about renting a house but settled on Zoetry. We did not want the 'mega resort' feel, and this provided exactly that. This felt like a private home. We got to know the staff very well and the other guests. Things we were worried about were not an issue: ie., a crowded pool, crowded beach, restaurants, etc. (Now again - there is one main pool, the beachfront is small, etc.) However, we never had to wait, never struggled to find a swing or a beach/pool chair, and never felt as if we were a part of a "cattle call." There were a number of included experiences which also enhanced our stay. Rooms were comfortable, although outside noise could be heard from those facing the main road. The resort photos make some of the restaurant options look bigger than they are. For example, Jerkey Jo's is a literally hut on the beach with a couple of picnic tables and some swings. However, again - this was perfect for what we were looking for. There is a partnership with other Hyatt properties if you'd like to leave the hotel for a day to explore a larger resort. But this one was great for us. They did a good job of bringing in activities (i.e., a painting class.) But, if you're looking for a packed schedule, this may not be the place for you. Finally - staff. The staff were absolutely wonderful. They went above and beyond, especially Michael Lee. We travel frequently worldwide and have stayed at some of the "leading hotels and resorts" locations, and his service is comparable if not better than at any resort we have stayed. Here's what I will say - this is Jamaica. There will be delays, challenges, etc. anywhere on this island. Take things in stride, be kind and you'll have a great time. Read less

Be prepared

Nov 19, 2024 Cierra M

Overall stay was average. Pools are small. Fire pits and hot tub didn’t work. Kept running out of alcohol and everything was watered down. Barely any entertainment. Yoga is once a week. Stray cats on resort and being abused. The best part of the resort was the pier on the water. The food was good but only one dinner restaurant that changed their dinner menu daily. Locals beg terribly. They don’t take no for an answer. The room was cleaned well daily, however we had to sit out used dishes out in the hallway on the table. Sometimes it was there for over 24 hours. Overall it’s a nice hotel if you’re looking to relax and regroup. Read less

Almost perfect but not quite.

Nov 17, 2024 Brian R Toronto, Canada

The overall resort was beautiful. Nice and small with lots of trees. No issues with beach chairs due to the size. Our room was top notch. Good size with a comfortable bed, chair and couch. Large soaking tub and good shower. The balcony was a good size with a great ocean view. The staff were very friendly and provided excellent service especially Barbara in the Lobby bar. The Coyaba restaurant was excellent with a different menu every night of our stay. Coyaba also served breakfast and although the menu didn't change there were plenty of good choices. However the Canoa restaurant for lunch had very limited choices and not a lot of lighter options. You did have Jerky Jo's also for lunch and that was fine for one lunch. Resort would have rated 5 stars except for two issues: 1. Only the treadmills in the fitness centre worked. The other equipment were missing power cords for some unknown reason and the staff couldn't provide replacements. 2. The music tended to be too loud both during the day and at the live entertainment. The band on our first day was 30 feet from the tables in the restaurant but had the volume up like they were playing in a stadium. It could be heard all through the resort. Not the serenity we look for in a Zoetry property. Read less

Money and time not well spent

Nov 16, 2024 Camper18305400803

Have no expectations whatsoever and you'll have great time. We are visiting UVC resorts for 12 and are members for 7 years. So, if you are UVC member, and you have visited other resorts under their management, lower your expectations additionally. Resort is small, beautiful, beach and pool area clean and nice. There is no service at all though, so in 5 days we got drinks at pool once, and 0 times on the beach. Beach towels are available, but not before 10ish and assistance with sunbrella and chair depends on who is on duty and if manager made his round at the time you happened to be there. Staff is very nice and friendly, but directionless. Be prepared that not all food on dinner menu or wine for purchase is available. Lunch options include grilled chicken and sausage (both nice and tasty) and incredibly dull menu that never changes in the pool restaurant. Also, your order will never come as requested. Something is always missing or food is not prepared as you asked. All coffee comes out same, regardless if you ordered cappuccino, cafe latte, americano... Activities, just forget about those. On board advertised yoga, nature walk or snorkeling (Monday and Friday) were not available once. Spa is very nice, massage was best service we received. Gym is good and well equipped. Only things we requested from our butler to be delivered every day of our stay were morning pot of coffee and afternoon champagne and fruit. We got second one once. In summary, overall, this is the worst UVC resort experience we ever had. Read less

Worst Resort in Jamaica

Nov 12, 2024 SlayBaby1222

This is a resort that should be marketed for couples. Kids are allowed but my son was the only kid there. “Awkward”. The resort is not family friendly. If you are thinking about resorts that have fun pool activities this is not your place. Everyday was absolutely boring!! The pools were dirty, and one day did not open until 11am. The spa pools were so dirty I chose not to have spa services out of fear of the place not being sanitized. The mini bar has one small bottle of Jamaican Rum, water and soda. It also has one bottle of brut champagne. The refrigerator does not keep or get anything cold. Had to call maintenance the first day to unclog the shower drain, fix the water pressure and make the water hotter. The ala carte service will have you losing valuable vacation time waiting to be seated, and waiting for your food to come out. There are NO BUFFETS!!! There are also no elevators!!! So be prepared to walk up a lot of steps with your luggage! Then walk up and down the stairs just to get to your room! The exercise facility is extremely dated and nothing is in place to keep things sanitized after use! You will need to tip every single time in order to get quality service! Overall terrible experience. I’m sure I can keep going about how horrible this stay was. Don’t waste your money, many other quest we’re trying to book somewhere else and get their money back. I’m extremely disappointed and always wanted to stay at one of the Zoetry Resorts! Read less

Where are you flying from?

Where are you flying from?

The hotel

Amenities

Where is it

Hotel information

Dining

Fun and Games

Handy Stuff

Accessibility

Additional Information

TripAdvisor traveller rating