The award-winning Couples Sans Souci continues to offer renowned cuisine and first-class service in an elegantly tropical setting. Sans Souci is French for 'without worry', and what could be more appropriate for a laid-back holiday in Jamaica, especially in a resort of this quality? Set into a pretty, 35-acre hillside garden that leads to 2 white sand beaches, the resort offers you a blissful retreat.
Amenities
Golf
Sailing
Scuba Diving
Snorkelling
Water Skiing
Windsurfing
Honeymoon
Wedding
Bar
Evening Entertainment
Fitness Centre/Gym
Internet Access
Where is it
On a golden beach, 4 miles east of Ocho Rios. Transfer time from Montego Bay airport: 2 hours 10 minutes.
Hotel information
150 ocean-facing suites on up to 3 floors in 7 buildings. All with air-conditioning, LCD flat screen TV, iPod docking station, tea/coffee maker, personalised mini-bar, safe, iron and board, nightly turndown service, bathrobes and hairdryer. Deluxe Garden Suites with sliding doors lead to a private balcony and large master bedroom with 1 king-size bed, sleeping maximum 2 adults.
All-Inclusive of: all meals and snacks, all drinks (including premium brands) and all activities and entertainment unless otherwise stated.
Ocean Suites have sea views from a furnished balcony, a spacious master bedroom with 1 king-size bed and large walk-in showers, sleeping maximum 2 adults.
Beachfront Suites are located near the Bella Vista and Palazzina Restaurants, and have a spacious master bedroom with living area, sleeping maximum 2 adults.
Premier Ocean Suites have a balcony, expansive sea views, living area, and a spacious master bedroom 1 king-size bed sleeping maximum 2 adults.
Penthouse Suites available on request.
Palazzina Restaurant (Bistro Fare, buffet breakfast and lunch, à la carte for dinner - reservation required), Beach Grill & Bella Vista (grilled specialities for lunch at the Beach Grill and authentic Asian dishes for dinner at Bella Vista), Casanova (traditional cuisine fused with Caribbean and Jamaican ingredients, dinner, reservation required). Sunset Beach Grill (buffet-style lunch of casual fare, including fresh-grilled burgers, French fries, and nachos). Java Cafe (pastries and caffeinated beverages). In-suite dining available 6:30am-10:30pm. 7 bars: swim-up pool bar, Charlie's Veggie Bar, Beach Bar, Sunset Beach Bar, Palazzina Bar, Balloon Piano Bar and Martini Bar.
Weekly Jamaican beach party. Friday night Starlight Gala. Resident band and pianist. Strolling musicians. Live nightly entertainment. Weekly Wine-Tasting Party.
3 swimming pools (1 natural mineral pool), 3 Jacuzzis, 2 beaches, 1 for au-naturel sunbathing. Water sports with instruction including water-skiing, scuba-diving – resort course and one complimentary dive per stay for beginners, and one complimentary dive per day for certified divers (a second dive is subject to availability), night dives are available*, snorkelling trips, Hobie Cat sailing, windsurfing and glass-bottom boat rides. Fitness centre and gym classes. Spa*. Unlimited complimentary golf including green fees and transfers to Upton Hills Golf Course (mandatory caddy*. Golf clubs available for hire*).
Complimentary WiFi.
3 nights from 3rd January-25th December and 7 nights 26th December-2 January.
* Denotes local charge.
Dress code: applies in à la carte restaurants.
This is an over 18, couples-only resort.
Please note: this hotel is not suitable for guests with walking difficulties due to the location on the cliffside.
Based on 5237 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (3793)
Very good (987)
Average (299)
Poor (96)
Terrible (62)
Beautiful resort, some service lacking
Nov 3, 2024dooper84Oak Park, IL
This resort is beautiful. The grounds are lush. Unfortunately we had a lot of rain and everything floods. The rec staff and bartenders are good. I’ve been to this resort many times and I’m not sure what’s going on with the restaurant staff. You’re seated for breakfast, they ask if you want coffee and you’re almost done eating breakfast before the…
Read more
This resort is beautiful. The grounds are lush. Unfortunately we had a lot of rain and everything floods. The rec staff and bartenders are good. I’ve been to this resort many times and I’m not sure what’s going on with the restaurant staff. You’re seated for breakfast, they ask if you want coffee and you’re almost done eating breakfast before the coffee arrives. Refills are scarce. I’ve had lunches where I was never asked if I wanted a beverage. I called the front desk and asked for a bottle of wine to be brought to our room and it never appeared. What good is in-room bar service if you can’t get the liquor delivered? Wi-Fi only worked in the room and in the restaurants, not by the pool. I am surprised that most of the buffet food on this visit was Jamaican food, which I’m sure many like. I’d prefer more variety as I’m not an adventurous eater. Housekeeping staff was good. Still, you’re in Jamaica and it’s beautiful and relaxing but the service needs to kick it up a notch if they want to charge premium prices. I do love that tips are not allowed.
Read less
Wouldn’t waste your money
Oct 29, 2024jonbeareCheltenham, United Kingdom
Unfortunately this was a complete waste of time and money, we started to become sick on the Wednesday afternoon having only been in the resort less than 48 hours. Both of us spent a night being sick, high temperature, no energy, very dizzy and very painful stomach cramps. This went on for a further 4 days with no food consumed during this time. We…
Read more
Unfortunately this was a complete waste of time and money, we started to become sick on the Wednesday afternoon having only been in the resort less than 48 hours. Both of us spent a night being sick, high temperature, no energy, very dizzy and very painful stomach cramps. This went on for a further 4 days with no food consumed during this time. We reported this to guest services and no action taken. Surprise, surprise after being holed up in our room for days with nobody from the hotel making any effort to see if we are still alive 😂 we tried to have some breakfast as we had not eaten for so long but too our amazement as we entered the restaurant they asked us to sanitize our hands and I asked why this was. The staff member informed me many people have become sick including the staff as well and this had been going on for 3 to 4 days. We were gobsmacked the hotel had not made any effort to inform us of the situation especially in our dire circumstances. The staff member informed us the local health department had been called in and were waiting results from the tests they took. The nurse also came to visit eventually and also confirmed a large outbreak of something but was still waiting to hear from the local health department . 2 days later and still nobody got back to us. A TUI rep was due at the hotel but they did not turn up so nobody here is willing to help. During the time we were stuck in our room we also had no hot water in the shower for 3 days to compound an awful situation. They apologised with a bottle of Prosecco!!! Just what we needed after throwing up for days. They very very little food we did eat was not 5 star standards and generally cold, tasteless and usually something had run out.
Property is very tired in places and needs some further investment especially with drainage as many times we had to walk through at least a foot of standing water to get to our room which was very unpleasant.
Finally when I checked out not a single person mentioned anything about how we are or even how was our stay!!! Really poor all round.
Read less
Our recent stay with sans souci ocho Rios Jamaica
Oct 21, 2024timmO2436YLGuildford, United Kingdom
Wow - we holiday a lot and have been to many places around the world - this hotel, the staff (everyone from reception to bar to waiting to gardeners I mean everyone) was first class - rooms immaculate food amazing atmosphere and entertainment 10/10 - we have the best week ever and will definitely be retuning !!
Beautiful Experience
Oct 2, 2024fibbygoldVancouver, Canada
This resort was the epitome of luxurious relaxation. My room was so comfortable and had all the amenities one could need. I did not have one bad experience with the food, everything was delicious. Even the entertainment was top-tier.
I would highly recommend this resort for couples!
Our home from home
Oct 1, 2024Pathfinder139596
We loved this hotel so much we cancelled our booked holiday in Mexico and re booked here for October 2024 . I could go through a thousand reasons why but It's not just the attributes of the hotel, which are wonderful. It's the people who made our stay so enjoyable. We had visited Jamaica and other Caribbean islands many times and visited three of…
Read more
We loved this hotel so much we cancelled our booked holiday in Mexico and re booked here for October 2024 . I could go through a thousand reasons why but It's not just the attributes of the hotel, which are wonderful. It's the people who made our stay so enjoyable. We had visited Jamaica and other Caribbean islands many times and visited three of the four couples resorts. Unknowingly we had left the best till last with Sans Souci. A tropical paradise, we came and expected excellence as we had seen in the other couples hotels. We come away thinking "WOW" it's the little things that made all the difference. The attention to detail at every turn make this resort a fabulous haven to relax and be pampered.
The food was fabulous at breakfast lunch and dinner with varied choices to suit every pallet. Our room was beautiful with a stunning view and so, so clean, perfection. As previously mentioned the staff are polite, friendly, chatty, well trained, nothing was too much bother. I started a list of names to say thankyou and mention in a review but every member of staff we interacted with was superb. This is now our home from home and we have not only re booked for October 2024 but April 2025 and October 2025 as well. This hotel and the wonderful people who run it on a daily basis have stolen our hearts. One Love
Read less
Beautiful resort, some service lacking
