Couples Swept Away

Negril, Jamaica

Virgin rating

Garden Verandah Room
Garden Verandah Room
Garden Verandah Room
Atrium Room
Beachfront Verandah Suite
Palms Restaurant
The Palms Restaurant
Seagrapes Café
Spa
Feathers restaurant
Patois Patio
Ocean Verandah Room
Ocean Verandah Room
Premier Beachfront Suite
Great House Ocean Suite
Great House Ocean Suite
Beachfront Verandah Suite
Beachfront Verandah Suite
A video preview image
Garden Verandah Room
Garden Verandah Room
Garden Verandah Room
Atrium Room
Beachfront Verandah Suite
Palms Restaurant
The Palms Restaurant
Seagrapes Café
Spa
Feathers restaurant
Patois Patio
Ocean Verandah Room
Ocean Verandah Room
Premier Beachfront Suite
Great House Ocean Suite
Great House Ocean Suite
Beachfront Verandah Suite
Beachfront Verandah Suite

The hotel

Drenched in romance, the adult-only Couples Swept Away is the perfect tropical hideaway, combining peace and serenity, with an impressive range of entertainment and amenities. A full 7-miles of powder-soft pure white sandy beach, Couples Swept Away is tranquillity personified. You’ll be privy to a premium All Inclusive experience with the activities, excursions and sports, all included. Dinner for two? You’ll be spoilt for choice with a selection of six different restaurants. Don’t forget to make use of the 10-acre sports complex, complete with tennis courts, aerobics centre, fitness and yoga classes… then cool off and wind down with a visit to the Jacuzzi, steam room or sauna.

Amenities

  • Golf
  • Kayaking
  • Scuba Diving
  • Snorkelling
  • Tennis
  • Water Skiing
  • Windsurfing
  • Honeymoon
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Games Room

Where is it

Overlooking the world-famous 7-mile beach in Negril. Transfer time from Montego Bay Airport: 1 hour 30 minutes.

Hotel information

312 Caribbean-style rooms and suites that have recently been renovated. Located in 2 and 3-storey buildings spread throughout 17-acres of lush, tropical landscaping. All with a private balcony or terrace, air-conditioning, ceiling fan, iPod docking station, telephone, satellite TV (excluding Atrium Rooms and Beachfront Suites), personalised complimentary mini-bar, tea/coffee-making facilities, nightly turn down service, bathrobes, safe, iron and board and hairdryer. Garden Verandah Rooms are located on the edge of the resort with lush garden views. All rooms and suites have 1 king-size bed, sleeping maximum 2 adults.

All Inclusive of: all meals and snacks, unlimited local and premium brand drinks. All activities and entertainment detailed above unless otherwise stated.

Great House Verandah Rooms are spacious accommodations located in the Great House, close to the restaurants and bars.

Atrium Rooms are centrally located. Each block consists of 4 Atrium Rooms with central Atrium in the building, they resonate peace and serenity with no TV, glass screens, and private furnished balconies featuring a hammock.

Ocean Verandah Rooms have partial views of the Caribbean Sea.

Beachfront Suites are located along the beach path with views of the Caribbean Sea and do not have a TV.

Beachfront Verandah Suites are located closer to the beach and offer stunning views of the Caribbean Sea.

Great House Ocean Suites are located in the Great House, near to Feathers and Patois Patio restaurants and the piano bar. These large suites offer breathtaking views of the Caribbean Sea and benefit from a furnished balcony and luxurious bathroom.

Premier Beachfront Suites are decorated in classic Caribbean style with comfortable seating areas, floor-to-ceiling cedars shutters and French doors leading out to expansive outdoor living spaces, feet away from the beach.

6 restaurants: The Palms Restaurant (open for breakfast, lunch and dinner) offering fresh fruits and pastries in the morning, and locally caught seafood for afternoon and evening meals. Feathers (award-winning International cuisine combined with a Caribbean flair - reservations required), Lemon Grass (à la carte Thai - reservations required), Seagrapes Café (juices, smoothies and sandwiches), Patois Patio (Caribbean and Latin flavours for breakfast, lunch and dinner) and Cabana Grill (all-day dining, late snacks and grilled favourites). Java Cafe (pastries and caffeinated beverages). In-suite breakfast available. 8 bars, including a swim-up bar and Piano Bar. Personal dinner invitation extended to any repeat guests for the Repeat Guest Dinner.

Nightly entertainment, including themed nights and live music. Weekly Shipwreck Beach Party. Weekly Manager's cocktail party. Piano bar. Honeymooners celebrations every Wed at the Aura Lounge. Weekly beach bonfire. Nightclub. Dance classes.

10-acre sports and fitness complex, 3 swimming pools including 7-lane training pool in the sports complex. 5 jacuzzi's. Pool and beach volleyball. 10 floodlit tennis courts, 2 squash courts and 2 racquetball courts (instruction included), basketball court, jogging track, yoga and aerobic studio. Fitness classes. Table tennis. Steam room and Sauna. Unlimited water sports including Hobie Cat sailing, kayaking, windsurfing, paddle boarding water-skiing, wakeboarding, snorkelling trips and glass-bottom boat tours. Scuba-diving – resort course and one complimentary dive per stay for beginners, and one complimentary dive per day for certified divers (a second dive is subject to availability), night dives are available*. Unlimited golf including green fees and transport to nearby 18-hole course (club hire*, mandatory caddy*). Gym. The Oasis Spa* and beauty salon*. Morning nature walks.

Complimentary excursions including a sunset Catamaran Cruise, a trip to a popular sunset bar and a shopping tour. Beach Bar flag service. Complimentary WiFi access in all rooms and resort areas. Photo desk*. Money exchange, ATM. Tours desk*. Laundry service*. On-site boutique and gift shop*.

3 nights from 3rd January-25th December and 7 nights 26th December-2 January.

* Denotes local charge.

Please note: this is an over 18 years, couples-only resort.

Please note: there are no lifts at this resort.

Dress code: applies in à la carte restaurants.

Dress code for Feathers restaurant: Dress: Elegant casual. Shirts, slacks (dress jeans) and closed-toe shoes or closed-toe sandals for the gentlemen and summer dresses for the ladies. No flip flops, T-shirts, shorts, sneakers, or hats are allowed. Jacket is optional.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (5001)
  • Very good (1748)
  • Average (581)
  • Poor (272)
  • Terrible (137)
Image of the Tripadvisor rating Disappointing

Nov 11, 2024 Charlie W

We've been on few holidays is the Caribbean and the accommodation is normally excellent for a reasonable price, we decided to spend more this time as it was our honeymoon and the accommodation was actually worse than what we normally receive. We had to move rooms twice. The first room we were given was next to the main road and the room had 0… Read more
We've been on few holidays is the Caribbean and the accommodation is normally excellent for a reasonable price, we decided to spend more this time as it was our honeymoon and the accommodation was actually worse than what we normally receive. We had to move rooms twice. The first room we were given was next to the main road and the room had 0 sound insulation, it was as if the door was open you could hear the road so clearly, it was like being in a busy city, not restful at all. So we asked if we could change rooms in the hope of getting a restful night sleep and they did change our room to a room that was in the same price bracket but was quieter from the road, you could still hear it and now we had the added noise of the band playing at the main restaurant coming through the walls but was more bearable. 2 days later the weather turned and there was a lot of rain. Water started leaking down our internal wall and through the plug sockets. We called up maintenance, there was nothing they could do as the issue would require some serious work. We eventually changed rooms again for safety reasons and were now upgraded to a better room which was a nice gesture. The only blip there was an electric shock when turning on the bedside lamp. So I'm left saying overall the fundamental quality of the rooms we were in was poor. The road noise is simply unacceptable for a "5 star" hotel no matter what room you are in and having to pack and unpack everything up 3 times was a real pain. The food and drinks were good in general but little cost cutting details which reduced the quality were evident. For example when asking for a banana smoothie they would pour in some concentrated banana from a bottle instead of putting in a banana to the smoothie maker. Sometimes your pina colada would be drawn from a slushie machine! Again for a 5 star hotel - this is not good enough! In fact all the tropical fruit was poor, the pineapple was always so pale and unappealing, the melon was bland, there were never any fresh bananas to eat, how do you get tropical fruit so wrong in Jamaica! There were certainly positives though, the staff were lovely, the food was good (not excellent), the desserts were very good. The water activities were really good and included, the golf was included but they left out some pretty important information that you had to hire a caddy and after hiring clubs you were looking at 100USD to play golf so that felt a bit cheeky. The beach was lovely, very calm sea if that's what you are looking for. The majority of cocktails were really good, just the pina colada was really poor! The pools were nice and the general service was really good as well. So overall pretty disappointing honeymoon, this place was no where near worth the money they're charging. Fundamental issues with the rooms and quality issues highlighted which could be so easily fixed with a bit of investment. Read less
Image of the Tripadvisor rating Fun resort, but not for luxury seekers

Nov 10, 2024 Arthi N Atlanta, Georgia

Couples Swept Away was our first experience with the Couples brand, and unfortunately I can't recommend it for people who have stayed at and enjoyed Secret or Excellence all-inclusive resorts. It's a great entry level all-inclusive resort, but not somewhere I would stay again, unless certain things are improved - specifically food and service. … Read more
Couples Swept Away was our first experience with the Couples brand, and unfortunately I can't recommend it for people who have stayed at and enjoyed Secret or Excellence all-inclusive resorts. It's a great entry level all-inclusive resort, but not somewhere I would stay again, unless certain things are improved - specifically food and service. Also important to call out that the resort does seem to cater a little more to an older demographic (50+) based on the type of music played, etc. That said, we are in our late 30s/early 40s and had a great time with the people we met - everyone was social and interested in having a good time. Highlights: - Activity selection: You can't get bored here if you like activities. The social coordinators (Kayla and Shania) were AMAZING and brought the energy to pool trivia. There are tennis lessons, workout classes, and several boat options that are all included in your stay. The fitness area is also well-equipped with weights, cardio machines, and a large lap swimming poo.. - Beach: Super well-maintained with an amazing stretch of beach, with very few vendors (all were extremely kind and polite). Note: it was hard to find chairs in the shade after 11am. - Rooms: The rooms were very clean and up-to-date with comfortable bedding and a large TV. - Management: We switched from Couples Negril to Swept Away and management was very accommodating throughout the process, organized transportation for us and allowed us to see the different room options. Lowlights: - Service: There were a few people there that made our stay very enjoyable, but the vast majority of staff didn't seem to want to be there and seemed inconvenienced when we asked to sit at a certain table (that was open) or asked for a special cocktail. We also didn't get our mini bar refreshed until our last night despite leaving our requests out a couple of days prior. - Food: The resort anchors more to buffets and very standard fast-food fare unless you go to one of the two reservation-only restaurants (you must reserve 1 day in advance, but food was good at Feathers). They also seem to cater to people that want bland food - note they wouldn't add salt to cooked-to-order eggs unless explicitly asked. - Garden room noise: If you stay in the Garden Rooms on the edge of the property, you will get a lot of road noise. Our door had a large opening in it, which was part of the problem. - Drinks: They claim to serve more premium liquors, but the wine selection was poor (Frontera brand). You also have to specify the liquor you want; otherwise you won't get premium brands. Read less
Image of the Tripadvisor rating Lovely place to relax and enjoy nature

Nov 5, 2024 YumLondon London, United Kingdom

Earthy natural feel, good rooms with nice touches. Beach here is unreal absolutely gorgeous. Staff are all so polite and friendly. Recommend it for a relaxing couples break although there’s plenty of entertainment if you like it. Food is ok, not the best but it’s also too repetitive. Would have rated a 5 if food was better. Would definately come… Read more
Earthy natural feel, good rooms with nice touches. Beach here is unreal absolutely gorgeous. Staff are all so polite and friendly. Recommend it for a relaxing couples break although there’s plenty of entertainment if you like it. Food is ok, not the best but it’s also too repetitive. Would have rated a 5 if food was better. Would definately come back again! Read less
Image of the Tripadvisor rating First Timers!

Nov 4, 2024 Stacy S Omaha, Nebraska

Room was good, mattresses may need to be changed out. Once in it was hard to get out. Beach was effing incredible. CSA provides rafts which we appreciated. Food was okay. Missed the 24 hour room service of other brands. On a LONG travel day to get there or if under the weather you have no options. Do the included excursions! Most resorts… Read more
Room was good, mattresses may need to be changed out. Once in it was hard to get out. Beach was effing incredible. CSA provides rafts which we appreciated. Food was okay. Missed the 24 hour room service of other brands. On a LONG travel day to get there or if under the weather you have no options. Do the included excursions! Most resorts have excursions that are pricey. CSA had many that included so take advantage. Staff was very friendly! LOTS of cats. That is challenging if you are allergic and they want to rub up against you when waking around. Felt very safe. Lots of pot vendors on beach but if you tell them no politely they move along. Read less
Image of the Tripadvisor rating Our perfect vacation!

Oct 25, 2024 holcott76 Elkhorn, Wisconsin

This was our second year here and it was wonderful. The staff were all so nice. Our room was perfect. The food was delicious. The resort itself is beautiful and the beach is amazing. We can't wait to go back!