Emirates Palace, Mandarin Oriental Abu Dhabi

Facilities

Club or suite guests have exclusive access to The EP Club, a suave and elegant living room area that provides guests with an array of bespoke privileges and amenities throughout their stay. Benefits include: Personalised check-in and check-out from your room, suite, or The EP Club. One complimentary return limousine transfer per stay to/from Abu Dhabi city or the airport (only applicable for suite bookings). Exclusive club room and suite amenities. 24-hour access to the club and round-the-clock butler service. Priority F&B and Spa bookings with the exclusive opportunity to book in-room Spa treatments without surcharge. Dedicated Concierge services. Sumptuous champagne breakfast, afternoon tea and sunset cocktails. Evening canapés served with champagne, wine, bottled cocktails, house spirits and beer. Use of the private beach with direct access from The EP Club

Dining

Talea by Antonio Guida (contemporary Italian cuisine), Hakkasan (contemporary Chinese), Martabaan by Hemant Oberoi ('contemporary classic’ Indian menu), Lebanese Terrace (Arabic cuisine), Vendôme (local and International buffet), Café by the Fountain, Le Café (light meals and afternoon tea), Sand & Koal (beachside grill, closed on Mondays), Cascades (poolside restaurant), Alma (Mexican cuisine.). Broadway & DMC Theatre (modern American brasserie and bar with live entertainment that alludes to the 1920's).

Fun and Games

2 swimming pools (Cascades Adventure Pool with lazy river, waterfalls, water flumes, and activities; Las Brisas Pool with a large Jacuzzi, 3 bubble pools and a swim-up bar for adults). Emirates Palace Spa* (with 7 treatment rooms and 2 hammam rooms). Fitness centre with a range of fitness classes. Private beach and marina (with non-motorised water sports such as kayaking, paddle boarding, and sailing, and motorised water sports* such as wakeboarding and water skiing). Beach cabanas*. Beach volleyball. Tennis courts. Yoga classes*. Football pitch. Bike rental*. Jogging and cycling trails. Pool table. Table tennis. Children's playground. Emirates Palace kids' club*. Horse Riding* (Thursdays, 6.30-12:00, times may vary).

Handy Stuff

Complimentary WiFi access. Luxury shops. Concierge.

Minimum Stay

3 nights between 31 Dec–1 Jan.

Additional Information

* Denotes local charge.

TripAdvisor traveller rating

Rating summary

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Traveller rating

Excellent (856)
Very good (31)
Average (21)
Poor (5)
Terrible (8)

Amazing Hotel

Nov 14, 2024 Getaway00821323595

Came for a visit, had iced coffee and cake at episodes cafe and served by Rian Nold who was very friendly and gave excellent customer service. Next time we will book to stay here.

Almost perfect

Nov 11, 2024 lovemyflipflops Winchester, United Kingdom

Sadly we are leaving MO Emirates Palace today after the most wonderful relaxing week. The service and attention to detail has been second to none. The staff at this hotel go out of their way to make your stay special. The photographs of this amazing building don’t do it justice. It is stunning. Firstly, our room was a garden room with king bed.… Read more

Sadly we are leaving MO Emirates Palace today after the most wonderful relaxing week. The service and attention to detail has been second to none. The staff at this hotel go out of their way to make your stay special. The photographs of this amazing building don’t do it justice. It is stunning. Firstly, our room was a garden room with king bed. This was plenty big enough for 2 adults and very pleasant for our stay. Thevankumar from the housekeeping team greeted us every morning and kept the room spotlessly clean. Thank you Thevankumar for all the extra little touches, it’s this that sets the hotel and its employees above its competitors. We had meals in most of the hotel restaurants and all were fantastic with the exception of Hakkasan. This is more style over substance and the food was average. Broadway was amazing with the best Beef Wellington we have ever tasted. Again, the extra touch of Executive Chef George Lyon coming to meet us made our evening just a bit more special. Gavin was great fun and looked after us perfectly all evening too. Chef George also came to see us the following evening at Lebanese Terrace and introduced us to Chef Elias, just a lovely gesture. The Lebanese food was so good. Rajib looked after us during our meal and again it was perfect service. Breakfast is a large buffet style and typical of UAE hotels with a massive selection and the addition of ordering from a small menu. Again to see Luci and her smiling face every morning made for a good start to the day. We had no issues at breakfast and felt it was excellent quality, selection and service even at busy times. We only left the hotel once as we know Abu Dhabi well and the purpose of our trip was to relax which we did at the beach and pool. We spent our time at the quieter pool (opposite end of the hotel to the kids pool with the slides) and thank you Kofi, Pradeep, Artur and Miriam - we always had excellent service at the poolside Mexican restaurant and beach with an endless supply of cold water and daily frozen fruit lolly! There was a negative to our stay that should be mentioned for this to be a fair review. We had an issue twice at Sand and Kohl beach bar and restaurant. The first time was with a drink order - a Tom Collins was served but the whole of the tall glass was filled with a block of ice (see photo). When paying approx £20 per cocktail/glass of wine it needs to be a fair measure of drink. We raised it and it seemed the manager wasn’t surprised so I suspect it’s been highlighted by a guest before. The 2nd issue occurred after being invited during our breakfast to the Sand & Kohl White Party that evening. We went along and we were surprised to be shown to the back of the bar where the servers were collecting drink orders. We were “not allowed” to stand or sit in the actual seating area. Other hotel guests were also told to stand in this bar area only! We were told we could only have a cocktail from the small reduced menu. We noticed non hotel guests (was it a coincidence they were much younger than the hotel guests??) were shown to the normal seating area beside the beach and were offered the regular drinks menu too. We decided to leave and again the manager offered us a free drink and to please stay and move to the actual seating area (that was empty as the party wasn’t very good) where we had sat every other evening drinking expensive sun downers. You can’t treat paying hotel guests that way. We have still to hear from management after raising this. The hotel is so large it feels almost empty at times. There is plenty of space on the beach and always loungers available at the pool. We are already planning our return trip next year but we won’t be going to the Sand and Kohl White Party! Read less

Excellent experience

Nov 9, 2024 Adventure24630803769

We came during the afternoon to the Cafe Fountain and ordered the afternoon tee with two additional cappuccinos. It includes a variety of food (salty and sweet), very delicious. We went there to celebrate our wedding anniversary and they included also a small cake. It is an excellent place to have great food, beverages and amazing view of the… Read more

We came during the afternoon to the Cafe Fountain and ordered the afternoon tee with two additional cappuccinos. It includes a variety of food (salty and sweet), very delicious. We went there to celebrate our wedding anniversary and they included also a small cake. It is an excellent place to have great food, beverages and amazing view of the buildings. Read less

The Fountain Cafe is amazing!

Nov 9, 2024 DC_DanCoronel Abu Dhabi, United Arab Emirates

We came here to celebrate our anniversary and it was an amazing experience! We ordered the afternoon tea and the golden cappuccino which were delicious. The staff is friendly, attentive, and goes above and beyond to ensure a memorable dining experience. Thank you!

Must try gold flakes coffee.. superb service…

Nov 9, 2024 SASCHA_QADIR Singapore, Singapore

Riyan is very helpful in serving and recommending different drinks and dishes.. Superb service and unique food…

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