Hilton Rose Hall Resort & Spa

Montego Bay, Jamaica

Virgin rating

Resort View Room
Partial Ocean View Room
Oceanfront Room
Oceanfront View Room
View from Oceanfront Room
Sugar Mill Falls Waterpark
Sugar Mill Falls Waterpark
Sugar Mill Falls Waterpark
Fresh Restaurant
Three Palms
Coffee Shop
A video preview image
Resort View Room
Partial Ocean View Room
Oceanfront Room
Oceanfront View Room
View from Oceanfront Room
Sugar Mill Falls Waterpark
Sugar Mill Falls Waterpark
Sugar Mill Falls Waterpark
Fresh Restaurant
Three Palms
Coffee Shop

The hotel

Lying on a beautiful, long stretch of private beach, the Hilton Rose Hall Resort & Spa sits within 400 lush acres and is home to an 18th-century sugar plantation. A popular feature here is the iconic swimming pool but guests (kids' especially) also love the Sugar Mill Falls Waterpark, which is the largest in Jamaica. Why not grab a tube and float down the ‘lazy river’ or try one of the slides. There’s also a daily kids' club, leaving you with time to recharge in the full-service spa, or why not try out the Championship golf course. A variety of restaurant options with fine dining and sophisticated wine lists are on-site, with the newly renovated Rum Factory a particular hit, as is the Three Palms, overlooking the beautifully landscaped golf course.

Amenities

  • Golf
  • Sailing
  • Tennis
  • Windsurfing
  • Babysitting service
  • Kids Club
  • Families
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Free Parking
  • Games Room

Where is it

Beachfront on the edge of Montego Bay. Transfer time from Montego Bay Airport: 15 minutes.

Hotel information

495 rmodern rooms and suites on 7 floors in 2 buildings with 4 lifts. All with private balcony or terrace, air-conditioning, cable TV, small fridge (stocked on request), safe, cot* (on request), iron and board and hairdryer. Resort View Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 2 children.

All Inclusive of: all meals and snacks. Locally branded and premium drinks by the glass. All activities and entertainment (excluding golf and motorised water sports) unless otherwise stated.

Partial Ocean View Rooms offer pool and ocean views on the lower floors and partial ocean and mountain views on the higher floors with either a balcony or patio, sleeping maximum 3 adults or 2 adults and 2 children.

Ocean Front Rooms offer great sea views from your balcony or patio, sleeping maximum 3 adults or 2 adults and 2 children.

Ocean Front Walk Out Rooms have a private patio with direct access to the resorts garden and sea views. Rooms with either 1 king bed, or 2 queen beds, sleeping maximum 3 adults or 2 adults and 2 children.

6 restaurants including; Three Palms (Italian fine dining, dinner only, reservations are required). Fresh (marketplace-style restaurant, buffet breakfast, lunch and dinner). Mangoes (serving Jamaican influenced salads, burgers, sandwiches and tropical drinks). Rum Factory (open for dinner Wed-Sat). Seaside Restaurant & Bar (serving casual Jamaican fare in a beachside setting, lunch and dinner). "FI WI" Food Jerk Hut (open for lunch and dinner, serving fresh jerk dishes). Moonstone (Italian food for lunch/Annie's Smokehouse BBQ, Jamaica style BBQ for dinner). Swim-up pool bar. Cricket Club, a place to go for drinks, dancing and a nightcap. Bar King Frog has amazing, elevated views of the ocean, award-winning cocktails and big screen TV. Coffee shop and natural juice bar. Room service*.

Nightly live entertainment with a diversity of shows and theme nights.

Swimming pool. 3 whirlpools. Sugar Mill Falls Waterpark with 2 water slides (minimum height 4 ft), lazy river and swim-up bar. 750 additional feet of pristine, white, sandy beachfront creating Cinnamon Beach, the longest white sand beach in Jamaica. Table tennis. Tennis (equipment rental available*). Full-service spa*. Fitness centre. Non-motorised water sports (motorised*). Volleyball. Aerobics. On-site par-72 Championship golf course*.

Complimentary standard bandwidth WiFi Internet access everywhere in the hotel. Internet café*. Gift shop. Shopping arcade next door. Babysitting services*. Tours and activities desk*.

Good general access for guests who are able to walk short distances and can manage up to six steps. For more information and contact details please check out our Special Assistance page

3 nights between 2 Jan-20 Dec.

5 nights between 24 Dec-1 Jan.

* Denotes local charge.

Please note: child age is up to and including 14 years.

Please note: there is a $25 local charge for a cot, payable to the hotel on arrival (subject to change).

 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3890)
  • Very good (1950)
  • Average (831)
  • Poor (310)
  • Terrible (278)
Image of the Tripadvisor rating Paradise Lost

Nov 21, 2024 Scott S

Half of the elevators were not working. We had huge roaches in our room two separate days. The beaches were awful. Vegetation clogged the beach and smelled awful. Took a side trip to swim with dolphins. $800. The bus we took was falling apart and dang near hurt our backs. However the staff was well trained and liked their jobs. They told us the… Read more
Half of the elevators were not working. We had huge roaches in our room two separate days. The beaches were awful. Vegetation clogged the beach and smelled awful. Took a side trip to swim with dolphins. $800. The bus we took was falling apart and dang near hurt our backs. However the staff was well trained and liked their jobs. They told us the service elevators were broken as well and it was miserable working conditions. In my view stay away from this resort. We saved for this vacation with my daughter and grandkids. Imagine having three 10 and under little girls screaming in the hall outside their room and scared to sleep in that room. Two separate days. I complained but the came and sprayed and didn’t even service the room afterwards. It appears that management doesn’t care. We spent almost $9,000 for 9 days. Management did not care. Shame on them. Shame on them. STAYAWAY FROM THE HILTON Rose Hall resort. It’s a shame that they didn’t care. Read less
Image of the Tripadvisor rating 1st time In Jamaica. Did not Disappoint.

Nov 19, 2024 jessicahandley4 Arbutus, Maryland

My husband and I stayed for 6 days in late September 2024. We had a wonderful time. From arrival the staff went above and beyond to make sure we were comfortable. The resort is clean and very well maintained. We enjoyed our time at the lazy river, as well as in the carribiean sea. I have a pretty serious gluten allergy as well as an egg… Read more
My husband and I stayed for 6 days in late September 2024. We had a wonderful time. From arrival the staff went above and beyond to make sure we were comfortable. The resort is clean and very well maintained. We enjoyed our time at the lazy river, as well as in the carribiean sea. I have a pretty serious gluten allergy as well as an egg sensitivity. I never had a problem eating. The staff went above and beyond to make sure I could eat safely. The drinks were plentiful and very tasty. The rum punch is very strong. 😁 The jerk chicken with scotch bonnet was amazing. I could have eaten it everyday. The rum factory was delicious. Best food there, hands down. We ate at the Italian restaurant as well. Super tasty and very accommodating. A few things that could be inporoved. 1. The air conditioner is so loud when turing on and off. 2. Room service was very tasty and great to have, but it took almost 2 hrs sometimes. We plan to come back next October. 3. We felt like the breakfast buffet needed some additional variety. 4. Check-in was so slow. Like over 2hrs after a long day of travel. We did get an upgraded room for the wait. We like to tip as a sign of gratitude and to show respect for the service given. It was very much appreciated by the staff. We plan to retun next October. 😊 Read less
Image of the Tripadvisor rating Britt britt

Nov 17, 2024 Inspire61842241283

Britannia was an amazing entertainer. She made our time at Hilton a memory we won’t forget. I will definitely be coming back to this hotel again and referring friends and family I stayed in various hotel in Jamaica and this hotel has the best food I really enjoyed my vacation should out to Britannia again
Image of the Tripadvisor rating Britannia

Nov 17, 2024 dean s

Britannia was the best entertainment staff she made me feel welcome and always ready to help make our day good by playing pool with us and playing volleyball pool party was amazing she is the best I am going to miss her so much until next time…….
Image of the Tripadvisor rating My stay at the Hilton Rose Hall Resort and Spa

Nov 17, 2024 KARA A

This was my first visit to Jamaica I highly recommend the Hilton rose and spa for families the staff were friendly and very helpful the entertainment team made our holiday without the entertainment team my holiday would not have been as good a big thank you to Britney AKA tweety , jordon, andre, shanai, and Brit they were so funny and welcoming… Read more
This was my first visit to Jamaica I highly recommend the Hilton rose and spa for families the staff were friendly and very helpful the entertainment team made our holiday without the entertainment team my holiday would not have been as good a big thank you to Britney AKA tweety , jordon, andre, shanai, and Brit they were so funny and welcoming and got us all involved in all the activities The only bad experience on this holiday was the waiters and waitress in the restaurants they were very lazy when it comes to serving Read less