Hyatt Zilara Rose Hall

Montego Bay, Jamaica

Virgin rating

Islandz
Zilara Room
Swim-Up Junior Suite King
Zerenity Spa
Lobby
Zilara Room
1-Bedroom Ocean Front Suite Living Area
The White Witch Golf Course
Junior Suite Bathroom
Swim-up Junior Suite
Spa Pavilion
Flavourz Bar
Oceanview Junior Suite Double
Islandz Bar
Swim up pool to Zilara Rooms
One Bedroom Butler Swim Up Suite
A video preview image
Islandz
Zilara Room
Swim-Up Junior Suite King
Zerenity Spa
Lobby
Zilara Room
1-Bedroom Ocean Front Suite Living Area
The White Witch Golf Course
Junior Suite Bathroom
Swim-up Junior Suite
Spa Pavilion
Flavourz Bar
Oceanview Junior Suite Double
Islandz Bar
Swim up pool to Zilara Rooms
One Bedroom Butler Swim Up Suite

The hotel

A contemporary hideaway, the Hyatt Zilara Rose Hall occupies a prime location, nestled between Jamaica’s famous Blue Mountain ridge and the turquoise waters of the Caribbean. An adults-only retreat offering "Service from the Heart!", the atmosphere is gorgeously laid-back, ensuring plenty of rest and relaxation on the agenda. The private beach is nearly a mile long with swimmable coves to be alone in. All the usual sporting pastimes are on offer including beach volleyball, tennis, and basketball. When the day fades, there are restaurants and bars galore, not just those belonging to the Zilara but to the family friendly sister hotel, the Ziva, as well, offering 14 distinctly different restaurants to choose from. Feast on cuisines from all around the world, including French, Pan-Asian, Italian and Caribbean.

Amenities

  • Tennis
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Spa
  • Swimming Pool
  • Beachfront location

Where is it

Located on the historically famous plantation estate, Rose Hall. Complimentary welcome lounge and airport transfers from Montego Bay. Transfer time from Montego Bay Airport: 15 minutes.

Hotel information

234 rooms and suites. All of which are air-conditioned with private balcony/terrace, satellite TV, telephone, WiFi access, iPod docking station, mini-bar (stocked daily), bathrobe, slippers, designer toiletries, tea/coffee maker, safe, hairdryer, iron and ironing board. 

Standard Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

All Inclusive of: includes all à la carte dining and buffet meals, unlimited premium-brand drinks, wine by the glass and non-alcoholic beverages. 24-hour gourmet room service. All activities and entertainment unless otherwise stated.

Resort View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Ocean View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Oceanfront Rooms with 2 double beds, sleeping maximum 4 adults.

Swim-Up Rooms with direct access to the pool from your colonial-inspired room, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Junior Suites have views of the resort, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Zilara Ocean View Junior Suite with 1 king-size bed, sleeping maximum 3 adults.

Zilara Oceanfront Junior Suite with 1 king-size bed and rollaway bed, sleeping maximum 3 adults.

Zilara Swim-Up Junior Suite with 1 king-size bed and rollaway bed, sleeping maximum 3 adults.

1-Bedroom Ocean View Suite with master bedroom with 1 king-size bed, separate living room and sofa bed, sleeping maximum 4 adults.

Grand Butler Suite with butler service and 1 king-size bed sleeping maximum 3 adults.

Oceanfront Grand Butler Suite with butler service, 1 king-size bed and rollaway bed, sleeping maximum 3 adults.

1-Bedroom Oceanfront Butler Suite with master bedroom with 1 king-size bed, separate living room and sofa bed, sleeping maximum 4 adults.

Please note: for occupancies of 3 adults, bedding configuration will be 1 king-bed and a rollaway bed.

Petit Pariz (dinner only/French cuisine), Urban Heat by FlavorZ (International cuisine, breakfast and dinner), Jamaican RootZ (beachfront dining, open for breakfast, lunch, and dinner), West End Grill (poolside grill, lunch and snack bar), Islandz Bar (swim-up pool bar), Aromaz (coffee and snack bar). Reservations will be required for some of these restaurants. 24-hour in room dining available.

Full access to the following restaurants at Hyatt Ziva Rose Hall: Blue Grill at CalypZo (Seafood grill, open for lunch and dinner), ChoiceZ (buffet restaurant serving breakfast, lunch, and dinner), Di Roza (Italian cuisine, open for dinner), FuZion (modern Asian grill, open for dinner), Barefoot JerkZ (Jamaican BBQ eatery), GrindZ (coffee house), BiteZ (casual cafe serving sweet treats and pastries), Union Jack'Z (English sports bar serving pub food), LagoonZ (swim-up pool bar), StirZ (piano bar), ShakerZ (open-air bar) and Fez (rooftop bar).

Daily activity schedule, and regular evening entertainment including live music and performances/shows. All evening entertainment is located at the family friendly sister hotel Hyatt Ziva.

2-tiered swimming pool and 1 hot tub. Cabanas*.  Fitness centre (24-hours) with daily classes including beachfront yoga, aqua spin, and boot camp cardio. Zerenity Spa* with electric hydro-therapy circuit and beachside treatment cabanas. Non-motorised water sports including wind surfing, kayaking, Hobie Cat sailing, and snorkelling. Tennis, beach volleyball, water basketball, aerobics and poolside games. Access to an additional 2 family friendly swimming pools at the Hyatt Ziva. Golf nearby*.

Complimentary WiFi access. Laundry/dry-cleaning service*. 24-hour reception. 24-hour room service. Gift shop. Beach Butlers and Concierge Service. Car rental* (available at Hyatt Ziva Rose Hall). Beauty Salon*. Complimentary parking.

* Denotes local charge.

Please note: guests staying at the Hyatt Zilara have full use of the facilities located in the Hyatt Ziva all of which are open to families with children.

 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (5306)
  • Very good (1338)
  • Average (556)
  • Poor (235)
  • Terrible (220)
Image of the Tripadvisor rating Just a Great Visit to Jamaica

Jul 14, 2024 Joel137 Delray Beach, Florida

This visit to Jamaica was planned to be all rest and relaxation, no tours, excursions or adventures. Just a chance to relax, enjoy each other and the resort. Mission accomplished. 1. STAFF……BEYOND GREAT. Each member greeted us with smiles, a helpful spirit and warmth. Every one of them. Thank you to Leonardo at the front desk, Felicia, Michaela in… Read more
This visit to Jamaica was planned to be all rest and relaxation, no tours, excursions or adventures. Just a chance to relax, enjoy each other and the resort. Mission accomplished. 1. STAFF……BEYOND GREAT. Each member greeted us with smiles, a helpful spirit and warmth. Every one of them. Thank you to Leonardo at the front desk, Felicia, Michaela in the Spa who gave my wife a wonderful massage. Room service staff were helpful, housekeeping was great. Our room was spacious as we were upgraded to a junior suite with a beautiful ocean view. (Room 4403)…request it! 2. FOOD…Very good with the only exception surprisingly being the buffet option. At other all-inclusive, the buffet is usually enormous, vibrant and with so many choices. This buffet seems so off brand for this resort. It was dank, depressing, minimal choices, barely a salad to be had. It needs to be greatly improved. Other options were all very good from the Jerk Chicken hut to Calypso for a wonderful lunch of pasta and a very good salad bar. Room service truly came through as I was not feeling well and we had a few meals in-room. Orders arrived quickly, hot and tasty. The coffee shop in Zika was very good as was the lobby coffee shop/bakery which featured finger-sized desserts, all kinds of coffees and juices as well as very good sandwiches. 3. Drinks…plentiful, tasty and readily available. Beach service was paced well and this was also true poolside. 4. Beach…first section closest to Zilara proved a little rough for us as well as a rocky bottom (possibly hurricane aftermath), so we move down two sections to where there is an enormous stone breakwater which calms the water and has a fully Sandy bottom. Plenty of lounges as well as shaded areas. Water was gorgeous in all,it’s colors and warmth. 5. POOL…lots of fun. Loud at times, based on music or DJ…it is a very large pool on the Zilara side with plenty of nooks and crannies to get away from any crowds. Swim up bar was fun as well. One note of advice….my wife is very often confined to her wheelchair when going for distances. NONE of the doors into or out of common areas have an ADA button which would automatically open the doors. This proved to be a struggle as I would have to juggle opening and holding doors while trying at the same time to get my wife and her chair through it. This should be addressed and updated. Thank you for a wonderfully relaxing stay. Joel & Rosalie…Delray Beach, Florida. Read less
Image of the Tripadvisor rating Great duo!!

Jul 13, 2024 ayishiaj2019

Shanique and Desmond showed great customer service with introducing "The Playa Collection". The ensured my expectation were met. If you ever visit the Hyatt Zilara please look for these two as they were great energy. Thank you both for making my experience a great one while visiting ypur establishment.
Image of the Tripadvisor rating Jamaica 🇯🇲

Jul 13, 2024 Monique C

"I had a wonderful stay at Hyatt Resorts! Despite the lobby being a bit warm, the warm smiles from Hostess Rodica and Felicia made up for it. The bell men were also extremely helpful and courteous. The concierge team was top-notch, ensuring our stay was seamless. The food was absolutely delicious, a true culinary delight! While there were some… Read more
"I had a wonderful stay at Hyatt Resorts! Despite the lobby being a bit warm, the warm smiles from Hostess Rodica and Felicia made up for it. The bell men were also extremely helpful and courteous. The concierge team was top-notch, ensuring our stay was seamless. The food was absolutely delicious, a true culinary delight! While there were some minor issues with the lobby temperature, the exceptional service from the staff, especially Rodica and Felicia, made our stay truly unforgettable. Kudos to the entire team for their hard work and dedication!" Love Hyatt 💘 Read less
Image of the Tripadvisor rating Honey moon 🌙

Jul 13, 2024 Lish C

"I recently stayed at Hyatt Rosehall Resorts, and while the rooms unfortunately had mold and AC issues, making them uncomfortably hot, the exceptional service from the staff made up for it. Special mention to Hostess Rodica, whose bright smile and warm demeanor showed us love and care from the moment we arrived until our departure. Big ups to the… Read more
"I recently stayed at Hyatt Rosehall Resorts, and while the rooms unfortunately had mold and AC issues, making them uncomfortably hot, the exceptional service from the staff made up for it. Special mention to Hostess Rodica, whose bright smile and warm demeanor showed us love and care from the moment we arrived until our departure. Big ups to the bartenders at Portion's, especially Rodney, the spa team, and the rest of the staff for their heartfelt service and dedication. Despite the room issues, the staff's warmth and kindness made our stay truly special. Thank you, Hyatt Rosehall Resorts. Read less
Image of the Tripadvisor rating Great Experience as usual!!!

Jul 13, 2024 Shayla T

I had a great experience as usual at The Hyatt Zilara Rose Hall! When we arrived we were greeted with so much love! Monique from events/catering upgraded our room for our special occasion and we are definitely looking forward to hosting a wedding here in a few years. Nikki from Playa was also amazing. She had great details on what to do and… Read more
I had a great experience as usual at The Hyatt Zilara Rose Hall! When we arrived we were greeted with so much love! Monique from events/catering upgraded our room for our special occasion and we are definitely looking forward to hosting a wedding here in a few years. Nikki from Playa was also amazing. She had great details on what to do and where to go in the surrounding areas. We will be back for sure! Thank you Hyatt for giving us great vacation! Read less