JW Marriott Mumbai

Mumbai, India

Virgin rating

The hotel

Upscale rooms, chic dining and unforgettable sunset views are all on offer at this gated haven right on the beachfront in Juhu. Equally convenient for business as it is perfect for relaxing, you've got easy access to the business district whilst also being steps from feeling the sand between your toes. With multiple dining options on offer, you'll be spoilt for choice when it comes to dinner. But we definitely recommend the Lotus Cafe for Sunday brunch, with special entertainment and fun food for kids (and plenty of food and drink to enjoy for the adults too), it's a hit with all the family. If you're here as part of a business trip, think about upgrading to an Executive room which includes access to the lounge where you can work in peace whilst enjoying hors d'ouevres and selected complimentary refreshments. When you're not working, enjoy a dip in the infinity pool or head to the sauna and steam room to recharge. 

Amenities

  • Bar
  • Fitness Centre/Gym
  • Free Parking
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Spa
  • Swimming Pool
  • Beachfront location

Where is it

Located along Juhu beach, with easy access to the business district. Approximately 3 miles from Chhatrapati Shivaji Airport.

Hotel information

326 rooms and 29 suites across 5 floors, all with air conditioning, complimentary WiFi access, 37” plasma TV, mini fridge, coffee/tea making facilities, safe, iron and ironing board, bath robe, slippers, bathroom amenities, and hair dryer. 

Standard Rooms have either 1 king-size bed or twin beds, sleeping maximum 2 people.

Partial Sea View rooms have either 1 king-size bed or twin beds, sleeping maximum 2 people. 

Ocean View rooms have either 1 king-size bed or twin beds, sleeping maximum 2 people.

Larger Guest rooms have either 1 king-size bed or twin beds, sleeping maximum 2 people.

Executive Rooms include access to the executive lounge which offers complimentary breakfast daily as well as a range of snacks and refreshments throughout the day. These rooms are located on higher floors, with 1 king-size bed or twin beds, sleeping maximum 2 people.

One Bedroom Apartments feature a separate living room, and bedroom with 1 king-size bed, sleeping maximum 2 people.

Ocean View Beach Suites feature a separate living room, and bedroom with 1 king-size bed, sleeping maximum 2 people.

Royal Beach Suites are larger in size and include access to the executive lounge which offers complimentary breakfast daily as well as a range of snacks and refreshments throughout the day. These rooms are located on higher floors, feature a separate living room, and bedroom with 1 king-size bed or twin beds, sleeping maximum 2 people.

Sunset Suites feature stunning ocean views, a separate living room, and bedroom with 1 king-size bed, sleeping maximum 2 people.

Lotus Café (International cuisine, open for all day dining). Dashanzi (sea-facing Asian restaurant, serving innovative dishes and cocktails). Saffron (Indian cuisine, open for lunch at weekends, and dinner Wed-Mon).  Bombay Baking Company (patisserie and deli, open 8.00am-9.00pm daily). Reflections (lobby lounge and bar, serving tapas dishes and a range of drinks, with sea views). 

Outdoor infinity pool, saltwater pool and kid’s pool. Beach access. Fitness centre. Fitness classes*. Jacuzzi, steam room, and sauna. Quan spa* and salon*. Children’s play area.

Complimentary WiFi access. 24-hour room service*. Gift shop. Laundry service*. Complimentary self-parking. 

*Denotes local charge

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3921)
  • Very good (868)
  • Average (286)
  • Poor (125)
  • Terrible (188)
Image of the Tripadvisor rating Great spa experience

Nov 13, 2024 Chad J

We visited the spa and got excellent massages from Sachin and Mahima. The complimentary yoga class and breakfast buffet were also great. The hotel had direct beach access and is well situated near good dining options, particularly one8 commune.
Image of the Tripadvisor rating Best hotel for luxury and comfort in Juhu , Mumbai.

Nov 13, 2024 Sanchita D

I am a frequent guest at this hotel . The staff is very friendly and courteous. They always go out of their way to ensure each guest's stay is as comfortable as possible. I specially like the amenities and view from the Executive Lounge. The staff there is the most hospitable ! I look forward to staying in the hotel :-)
Image of the Tripadvisor rating So so so good / love this place

Nov 12, 2024 S A

So good - what a transformation since our last visit earlier this year…the hotel looks like it’s been spruced up - the lotus cafe is better staffed with excellent service - checkin experience so so so much better …I really hope the hotel keeps up the standard…i wouldn’t be surprised at this rate if voted the best hotel in Mumbai. One disappoint… Read more
So good - what a transformation since our last visit earlier this year…the hotel looks like it’s been spruced up - the lotus cafe is better staffed with excellent service - checkin experience so so so much better …I really hope the hotel keeps up the standard…i wouldn’t be surprised at this rate if voted the best hotel in Mumbai. One disappoint is that I lost a pair of expensive glasses…I went to several places asking if they had been left behind - but to no avail - yet one man saved this day and went the extra mile - Manish Pokhrel from the lotus cafe is one to watch and will be going places - he took the initiative to chase it up with lost and found and lo and behold they were found! I really feel the team in the executive lounge should have taken the necessary steps to try and locate it - how hard is a phone call to lost and found? Anyways - the cash machine in the lobby didn’t work so I was unable to offer a gratuity to Manish - if the hotel has a way for me to remit a cash tip to him I’d be very grateful to oblige. Read less
Image of the Tripadvisor rating Great Stay

Nov 10, 2024 Nishiit Mumbai, India

We had a lovely stay at the hotel for a couple of nights, and overall, everything met our expectations. The pool is a good space, carries a nice view. The reception area and the staff there are active & attentive. However, during breakfast, we noticed that it became a bit hectic when many guests arrived at the same time, and the staff seemed a… Read more
We had a lovely stay at the hotel for a couple of nights, and overall, everything met our expectations. The pool is a good space, carries a nice view. The reception area and the staff there are active & attentive. However, during breakfast, we noticed that it became a bit hectic when many guests arrived at the same time, and the staff seemed a bit stretched in managing the crowd. While we understand it can be challenging, a bit more attentiveness during these peak times would really enhance the experience. Thank you for an otherwise pleasant stay! Read less
Image of the Tripadvisor rating Wonderful Juhu hotel experience

Nov 9, 2024 Mandy R United Kingdom

Pleasant and helpful staff at check in/ reception. Our luggage was handled very well by professional staff. The hotel was immaculately clean and comfortable and the executive lounge experience was wonderful- very much worth the additional cost of the room. Fabulous food throughout the hotel. The only disappointment was the bar ( Reflections Bar)… Read more
Pleasant and helpful staff at check in/ reception. Our luggage was handled very well by professional staff. The hotel was immaculately clean and comfortable and the executive lounge experience was wonderful- very much worth the additional cost of the room. Fabulous food throughout the hotel. The only disappointment was the bar ( Reflections Bar) in the main lobby. It felt squeezed into a corner and had TVs showing sport in an otherwise sophisticated area. All staff were exceptional. Pool area is lovely with plenty of shade/ umbrellas available. This was my second stay and won’t be my last Read less