Take in the rich heritage and stately décor of ‘The First Lady of Waikiki’. Something of a legendary resort, it cleverly combines turn-of the-century Victorian elegance with modern luxuries. Relax by the pool area, under the shade of the historic banyan tree, or on the resorts private section of beach. Fancy a bit of pampering? Treat yourself to an amazing experience at the Moanalani Spa, the only oceanfront Spa in Waikiki, where the menu features relaxing treatments inspired by traditional Hawaiian healing techniques. Dining is a treat here — from the oceanfront setting of Beachhouse at the Moana to the delightful island tradition of afternoon tea at the Veranda at the Beachhouse. For a pre-dinner glass of wine or artisan beer, head to Vintage 1901 overlooking the banyan tree, or enjoy a tropical drink with live entertainment at The Beach Bar.
Amenities
Surfing
Yoga
Kids Club
Families
Honeymoon
Bar
Fitness Centre/Gym
Internet Access
Laundry Service
No Smoking
Restaurant
Room Service
Where is it
On a prime stretch of Waikiki Beach, opposite International Marketplace, with lots of shops, bars and restaurants.
Hotel information
793 rooms on 21 floors in 3 buildings. All with air-conditioning, LCD TV with pay-per-view films, high-speed Internet access*, alarm/clock radio, coffee maker, mini-fridge, safe, The Heavenly Bed®, hair dryer, iron and board. Double Banyan City Rooms or Double City View Diamond Rooms with 1 king-size Heavenly Bed®, sleeping maximum 2 adults.
Double Deluxe Tower City Room, sleeping maximum 4 adults.
Double Tower Partial Ocean View Rooms, sleeping maximum 4 adults.
Double Banyan Classic Ocean Rooms, sleeping maximum 4 adults.
Double Deluxe Ocean Diamond Rooms, sleeping maximum 4 adults.
Double Deluxe Ocean Tower Rooms, sleeping maximum 4 adults.
Premier Ocean View Rooms, sleeping maximum 4 adults.
Beachhouse at the Moana (oceanfront fine dining, open for dinner), Veranda at the Beachhouse (breakfast, lunch and afternoon tea), Surfrider Café (healthy breakfast and lunch), The Beach Bar (tropical drinks and casual Hawaiian cuisine for lunch and dinner), Vintage 1901 (wine, artisan beer and savoury bites).
Range of daytime/nighttime entertainment.
Beach Pool. Moana Lani Spa, A Heavenly Spa by Westin* (with steam room and relaxation lounge). WestinWORKOUT® Fitness Facility. Water sports rentals*. Hawaiian arts and crafts activities.
Babysitting*. Self-parking $45, valet parking $55, plus tax per night (payable locally, subject to change).
Please note: from 18th December 2023, this hotel will no longer offer parking facilities. Valet parking will remain available at a cost of $65, plus tax per night (payable locally, subject to change).
Resort Fee of US$42 per room per night, payable locally (subject to change)
Resort fee includes: - Standard WiFi in guest room and lobby - 2 bottles of water per day - One 4"x 6" colour photograph per room - Local and long distance phone calls - Children eat free from children's menus at designated outlets with paying adult - Intro to surfing lesson on beach (10-15 minutes) - Moana historical tour (Mon, Wed) - Ki Kilo Lani yoga class, daily - Morning Ho’ala sunrise ceremony (Wed only) – Aqua aerobics class (selected days) - Shopping, dining and spa discounts. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.
*Denotes local charge.
This hotel is non-smoking throughout.
Based on 6875 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (3438)
Very good (1834)
Average (812)
Poor (404)
Terrible (387)
Overpriced and really disappointing
Nov 18, 2024Davo T
Location and grandeur of the facade aside, this place disappoints. The city view rooms are anything but - you look straight into the next hotel rooms and their open balconies. The renovation noise was intrusive but the late night street noise and music were way worse. There’s zero sound proofing. As a solo traveller I also never felt valued or…
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Location and grandeur of the facade aside, this place disappoints. The city view rooms are anything but - you look straight into the next hotel rooms and their open balconies. The renovation noise was intrusive but the late night street noise and music were way worse. There’s zero sound proofing. As a solo traveller I also never felt valued or welcome - no one greets you when you enter or leave, there’s no communication during your stay, and the staff just look like they’re going through the motions. And the resort fee is a total rip off - there’s no value in it for most people and it just inflates an already over priced hotel bill.
The location is great but really they can’t keep trading on that - the hotel is tired and the rooms need work. There’s no room service and the bar food is ridiculously overpriced for what it is. The tv wasn’t reliable (internet?) and also some power points don’t work. I was looking forward to staying there but I’d never do so again - it’s surely not the hotel it could be and clearly once was.
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Not worth the cost of the stay
Nov 9, 2024SFjoeSonoma, California
We have stayed at this formally Starwood property over the last 20+ years and previously always enjoyed the stay. This time it was a complete reversal. When this hotel became part of the Marriott collection the decay is visible and now it is all about the money. When you add their policy of “skimpflation” everything is based on nickel and…
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We have stayed at this formally Starwood property over the last 20+ years and previously always enjoyed the stay. This time it was a complete reversal. When this hotel became part of the Marriott collection the decay is visible and now it is all about the money. When you add their policy of “skimpflation” everything is based on nickel and dime-ing their customers.
Because of problems with a collapsed balcony all the balconies are being retrofitted and the noise is endless until 3-4pm. (We were warned in advance of our stay but underestimated the level).
So our oceanfront suite balcony was locked until the work is finished. But the real problem is because our suite faced the ocean we were bombarded with the hotel bar band or singers performing at our hotel and the wretched low brow outrigger hotel bands playing endless twanging music on the other side. So two different and very loud music bombarding our room day and night until 9-10pm. We both bought ear plugs to drown it out when we slept.
Marriott Hawaii has cheapened its titanium benefits so that now breakfast is not included except for a pre made continental breakfast plate! I mean really? They are so worried their top FF customers might sneak food from the hot section of the breakfast buffet so you can only have a plate that they prepare for u. Tacky. A sign of things to come as their CEO announced he was going to help save their hotel brands on food costs. So anyone who travels a lot knows that means it will be at the customer’s expense.
Waikiki has really lost any visit appeal and is really now geared to the SouthWest airline crowd. (More like greyhound bus crowd).
We checked out after a few days and moved over to the big island to finish our holiday. We won’t go back and I would no longer recommend their properties in Hawaii, especially at the highway robbery prices they are charging. If the hotel is charging me $48 a day for non existent resort benefits then they could at least give their top tier repeat customers a free breakfast.
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Great stay
Nov 8, 2024A4274UHericcGlen Burnie, Maryland
This is a beautiful resort, the history is amazing, its a great value for the location, everything on Waikiki beach is about the same as far as restaurants, I can't say anything bad about the Moana, great stay, the beach is beautiful the pool conformable, the staff is the best, I would definitely stay here again
Run, don't walk away from this place
Nov 8, 2024carolinajacksonAtlanta, GA
The old hotel is looking its age and is long in the tooth, ridiculous parking set up. Prices in restaurants are much higher than other hotels in the area.
We were here 5 days. Their balconies are all closed for updates, which is good. Our balcony had already been done but we still couldn't use it. ???
We saw several groups checking out for other…
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The old hotel is looking its age and is long in the tooth, ridiculous parking set up. Prices in restaurants are much higher than other hotels in the area.
We were here 5 days. Their balconies are all closed for updates, which is good. Our balcony had already been done but we still couldn't use it. ???
We saw several groups checking out for other hotels due to construction noise.
Dirty, ripped lobby furniture. Pricy indoor shops with filthy windows. Stained furniture in the room. For a 5 star resort, abhorrent.
We know Hawaii is expensive but they are ridiculous here. We ate most of our meals at the Hula Grill in the Outrigger Waikiki. Much cheaper and the food superior!
The Moana claims to be a 5 star resort but has no room service. A $50 per day resort fee for a mediocre hotel. The male Concierge was an absolute snotty jerk.
The valet parking, $65/day and 30 minutes to get your car each time.
Do yourself a favor and go elsewhere.
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Pool area.
Nov 3, 2024848edwardzErie, Pennsylvania
Fantastic property but the pool area is terrible. Small pool and lounge chairs should have been tossed out years ago!. Pool deck is dirty from berries dropping from the Banyan tree. At least sweep this deck before each day. Crowded and chairs are packed together.
Overpriced and really disappointing
