Ocean Eden Bay

Montego Bay, Jamaica

Virgin rating

Junior Suite
Junior Suite
Captain's Market
Captain's Market
Junior Suite Pool View
Steak House
Marlin
Junior Suite Ocean view
Steak House
Junior Suite Swim Up
Marlin
Privilege Junior Suite
Blue Moon
Spa
Privilege Restaurant
Privilege Restaurant
Lobby Bar
Senses
Gym
Junior Suite
Junior Suite
Captain's Market
Captain's Market
Junior Suite Pool View
Steak House
Marlin
Junior Suite Ocean view
Steak House
Junior Suite Swim Up
Marlin
Privilege Junior Suite
Blue Moon
Spa
Privilege Restaurant
Privilege Restaurant
Lobby Bar
Senses
Gym

The hotel

Unwind at Ocean Eden Bay, an adults only resort set on Montego Bay’s idyllic seafront. With a spectacular beach, 24-hour All-Inclusive delights to indulge in, and a large tranquil pool - there’s something for everyone here. From the luxurious spa to the fun range of activities and entertainment (including the unique Senses Dinner Show!) there's so much to do, you'll have so much fun at this lively and exciting hotel! And if that isn’t enough, you’ll also get to enjoy the facilities of neighbouring Ocean Coral Springs.

Amenities

  • Tennis
  • Anniversary and special occasions
  • Honeymoon
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Room Service
  • Spa
  • Swimming Pool
  • Beachfront location

Where is it

Located in the Montego Bay area, close to Falmouth, the capital of Trelawny. Transfer time from airport: 30 minutes.

Hotel information

444 rooms. All with smart TV with International channels, complimentary mini-bar (restocked daily with water, soft drinks and beer), coffee machine, steam iron and safe. Fully equipped bathrooms with whirlpool, rain effect shower, double wash basin, hairdryer, scales and magnifying mirror.   

Junior Suites feature a bedroom, a living room with sofa bed and a private terrace, sleeping maximum 4 people. Available with garden views, pool views, or ocean views.

All Inclusive includes: all meals, national and International drinks, cocktails and snacks (some dishes and wines at the restaurants are subject to an additional fee).

Junior Suite Swim Up rooms feature a bedroom, a living room with sofa bed and a bathroom with whirlpool, as well as direct access to the pool. Sleeping maximum 3 people. 

Privilege Services:

Treat yourself to a unique experience and upgrade to the Privilege section, which includes the following added features:

- Private check-in and check-out, early check-in and late check-out (subject to availability)

- Privilege Rooms with a welcome bottle of wine or chef’s selection amenity. Full mini-bar daily refreshed. Pillow menu. Turndown service. 

- Access to the Privilege Lounge with premium drinks and snacks, wine selection, coffee/tea, breakfast, lunch and dinner service. Concierge service

- Privilge dining: preferential dinner reservations in all a la carte restaurants. 24-hour in-room dining with special Privilege menu. Breakfast in bed (previous reservation required). 1 special dinner per stay (4-night minimum stay and previously reserved through Privilege Concierge/Butler)

- Access to the Privilege beach with lounge chairs, private waiter and beach concierge

Junior Suite Privilege rooms have a bedroom, living room with sofa bed, terrace and bathroom with whirlpool. When booking these suites, guests can enjoy Privilege services. Sleeping maximum 3 people.

Captain’s Market (buffet restaurant featuring International cuisine with show cooking). Bluemoon (à la carte restaurant with International signature cuisine). Steak House (à la carte restaurant). Marlin (located on the beach. During the day it offers a buffet service and in the evening an à la carte service with fish and seafood specialties). Senses Dinner Show: an innovative dinner-show concept. Lobby Bar. Pool Bar. Marlin Beach Bar. Privilege*: Privilege Lounge restaurant and bar (*Exclusively for guests who have signed up for Privilege, Exclusive Rooms and Services). Ocean Eden Bay guests can also enjoy an additional 5 themed restaurants and bars at the Ocean Coral Spring resort next door.

Fun programme of daytime and night time activities.

Large swimming pool. Despacio Spa Centre*. Gym (24-hours). Non-motorised and motorised water sports. Dive centre*. 2 tennis courts and 1 multi-sports court. Guests also have full access to the services and amenities of the adjacent Ocean Coral Spring resort. New Virtual Reality Planet Games Arcade*.

Complimentary WiFi throughout the hotel. Room service*.

* Denotes local charge.

Dress code: smart clothing is recommended for dinners in the Bluemoon Restaurant. Gentlemen must wear long trousers, closed in shoes and shirts with sleeves.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (994)
  • Very good (307)
  • Average (180)
  • Poor (141)
  • Terrible (162)
Image of the Tripadvisor rating Awful. Not enough characters to describe our disappointment.

Nov 21, 2024 149barbh St. Augustine, Florida

We came in as privileged guests. Butler service was not personal and waited often to long for a golf cart to get us around the property. Room service items we have had to wait over 45 minutes per the requested time for delivery. Not enough characters to explain more
Image of the Tripadvisor rating Amazing Ocean Eden Bay featuring our man Daniel!

Nov 20, 2024 Bill G Collingwood, Canada

Amazing resort, exceeded all of our expectations! The attentiveness of our butler Daniel made our trip extra special, he seemed to always know where we were and what we might need! Request him if you can and you’ll be well taken care of! We are returning this Xmas and look forward to his top notch service once again!
Image of the Tripadvisor rating Such an Amazing Stay!

Nov 18, 2024 gaitri Toronto, Canada

Just got back from an unforgettable stay at Ocean Eden Bay in Jamaica, and I can’t recommend it enough! The resort is beautiful—right on the beach with clear blue water and soft white sand. It’s honestly the perfect spot to just chill and enjoy the island vibes. Rooms: The rooms were super spacious and comfy. Ours had an awesome view of the… Read more
Just got back from an unforgettable stay at Ocean Eden Bay in Jamaica, and I can’t recommend it enough! The resort is beautiful—right on the beach with clear blue water and soft white sand. It’s honestly the perfect spot to just chill and enjoy the island vibes. Rooms: The rooms were super spacious and comfy. Ours had an awesome view of the ocean, and the bed was so cozy. Everything was clean and modern, which made it easy to relax after a day of fun in the sun. Service: The staff here were top-notch—so friendly and always ready to help. Everyone made us feel super welcome, from check-in to check-out! Food: Food was on point! There are lots of restaurants to choose from, so we never got bored. The buffet had a ton of options, and the à la carte places were great for a more laid-back dinner. Overall: Ocean Eden Bay was the perfect getaway. Great food, awesome staff, and a gorgeous setting. Whether you want to relax or do a bit of everything, this place has it covered. Definitely recommend it for anyone heading to Jamaica! Read less
Image of the Tripadvisor rating Beautiful Resort

Nov 18, 2024 Vinod P

Beautiful Hotel, very friendly front desk Staff. People come to Jamaica to experience the culture and food, this hotel needs to cater to this. The live entertainment exodus band was fantastic, they add life to this resort. I would definitely go back to this resort.
Image of the Tripadvisor rating Disappointing Experience at Eden Resort - Poor Management Overshadows Potential

Nov 17, 2024 Paul O

I recently stayed at Eden Resort in Jamaica, hoping for a relaxing vacation, but unfortunately, it turned out to be more frustrating than enjoyable due to several management and service issues. Transportation Chaos: The resort requires transportation to be booked 72 hours in advance, but the policy is unclear—does it mean 72 hours before your… Read more
I recently stayed at Eden Resort in Jamaica, hoping for a relaxing vacation, but unfortunately, it turned out to be more frustrating than enjoyable due to several management and service issues. Transportation Chaos: The resort requires transportation to be booked 72 hours in advance, but the policy is unclear—does it mean 72 hours before your flight or arrival? We booked a few days ahead and confirmed, yet there was no transportation waiting for us upon arrival. We had to arrange and pay for our own transfer to the resort. Worse, the transportation desk at the resort was unhelpful, with staff showing bad attitudes and refusing to assist us. This was an awful first impression. Privilege Package – Not Worth the Cost: We upgraded to the Privilege package, expecting premium service and amenities, but it was a waste of money. At the sports bar, which was the perfect spot to watch the Tyson fight, we discovered that top-shelf liquors (like Jameson and Jack Daniels) were only available at the lobby bar. This meant taking turns running back and forth to the lobby just to get the drinks we paid extra for. How is that convenient or luxurious? Adding to the frustration, there was no bartender at the sports bar until 5 PM, leaving us to endure a nearly silent experience during the NFL noon games. Service and Amenities Issues: The resort feels disorganized, with amenities and services spread across the property in a way that makes everything inconvenient. Even the basics, like having proper bar staff and accessible premium drinks, are lacking. The staff seems demotivated, which I suspect is due to management constraints. Missed Potential: Eden Resort has so much potential. It’s in a beautiful location and is well-built, but poor management and lack of attention to guest experience ruin it. For the price we paid—especially for the Privilege package—these issues are unacceptable. I sincerely hope ownership re-evaluates their operations, prioritizes guest experience, and empowers employees to do their jobs well. Until then, I cannot recommend Eden Resort to others. Read less