One&Only The Palm

Dubai Beach, Dubai

Virgin rating

The hotel

An oasis of stylish energy and tranquility, One&Only The Palm is a luxurious addition to Palm Island's impressive portfolio. Blending Moorish and Andalusian architecture with contemporary, chic interiors, guest rooms are divided between the manor house and beachfront mansions, boasting every home comfort you can think of, including luxury marble bathrooms and a private balcony or garden patio. Choose to stay steps from the sea or surrounded by lush, green gardens. As well as lazing on your own private stretch of beach in oversized day beds, you can splash about to your heart’s content in the 850 sq m swimming pool or indulge in water sports galore at its sister hotel One&Only Royal Mirage. There are also several world-class golf courses a short drive away as well as Atlantis Aquaventure, Dubai’s most popular water park. For sheer relaxation, head to the Guerlain Spa, a tranquil retreat set amidst ponds, fountains and open courtyards. The health conscious will appreciate a state-of-the-art fitness centre, tennis court as well as an adult-only pool. To ensure that your family enjoys its stay at One&Only The Palm there is a kid’s programme that is designed to help keep your children entertained, allowing you to make the most of the resort’s many wonderful facilities. Dining is another huge treat with three superb restaurants to choose from, all under the expert guidance of three Michelin star chef Yannick Alléno. ZEST is the main restaurant with floor-to-ceiling windows and a lovely outdoor patio overlooking the pool and gardens whilst STAY by Yannick Alléno showcases traditional cooking methods reinterpreted in a contemporary way. Feast on tapas and Mediterranean-style dishes at 101 Dining Lounge and Bar, a hip and happening dining lounge with sweeping views of the Dubai’s skyline and a DJ playing lounge music most evenings.

Amenities

  • Babysitting service
  • Kids Club
  • Wheelchair access
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Spa
  • Swimming Pool
  • Beachfront location

Where is it

Overlooking its own private beach on the peninsula of Palm Island, amidst lush manicured gardens, fountains and pools. Eight world-class PGA 18-hole golf courses are minutes away. Transfer time from Dubai International Airport: 45 minutes.

Hotel information

90 rooms and suites and 4 beachfront villas. All with air-conditioning, balcony or outdoor terrace, 46” plasma TV with pay-per-view films, DVD/CD player, telephone, complimentary basic WiFi access, safe, hairdryer, iron and board (upon request). Within the Manor House: Palm Manor House Premier Room features 65–80 sq m with private balcony or garden patio, 1 king-size bed or twin-size beds, sleeping maximum 2 adults and 1 child.

Half Board includes:starter, main, dessert per person at ZEST and 101 Dining Lounge. 25% discount on the food bill on evening dinner at OORM restaurants including Olives, Tagine, Beach Bar & Grill, The Rotisserie, Eauzone, Drift, Celebrities and Tresind restaurants.

Please note: from 8th May 2024 to 7th January 2025 the hotel is extending the evening dine around to include the Two Michelin Star Restaurant - STAY by Yannick Alleno with applicable credits per guest. Credits are as follows: STAY, by Celebrity Chef Yannick Alleno is now included in the dine-around experience with applicable credits per guest: • 08 May 2024 to 30 September 2024: AED 255 per person • 01 October 2024 to 23 December 2024: AED 295 per person • 24 December 2024 to 07 January 2025: AED 379 per person. Please note: this applies to new bookings only.

Palm Beach Premier Room features 65-80 sq m, steps from the beach with private balcony or beachfront garden patio and 1 king-size bed or twin beds, most with sea views, sleeping maximum 2 adults and 1 child.

Palm Beach Junior Suite features 100 sq m, steps from the beach with integrated living area, private balcony or beachfront garden patio and 1 king-size bed, sleeping maximum 2 adults and 1 child.

Palm Beach Junior Suite with Pool as before but with private 20 sq m swimming pool, sleeping maximum 2 adults and 1 child.

Palm Manor House Executive Suite features 130 sq m with separate living/dining room, outdoor terrace with dining space and loungers, separate bedroom with 1 king-size bed, sleeping maximum 2 adults and 1 child.

Palm Beach Executive Suite features 130 sq m with integrated lounge/dining area, private balcony or beachfront garden patio and grand master bedroom with 1 king-size bed, sleeping maximum 2 adults and 1 child.

Palm Beach Executive Suite with Pool, with private 20 sq m swimming pool, sleeping maximum 2 adults and 1 child.

Palm Manor House Grand Suite features 250 sq m with open-plan lounge/dining area, large outdoor terrace, round-the-clock service and separate bedroom with 1 king-size bed, sleeping maximum 2 adults and 1 child.

Palm Beach Villas feature 325 sq m, open-plan living space with bar and dining area connected to private service kitchenette, 2 master bedrooms with king-size beds, en-suite dressing rooms and bathrooms, private swimming pool and shaded outdoor seating/dining area, sleeping maximum 4-6 adults and 2 children (up 11.99 years old).

Please note: Palm Beach Junior Suite and Palm Beach Executive Suite with pools are not suitable for children under the age of 12 years.

3 restaurants and 1 lounge: ZEST (all-day dining, International cuisines), STAY by Yannick Alléno (dinner only; French cuisine), and 101 Dining Lounge and Marina (lunch and dinner, Mediterranean fare).

Swimming pool with sun terrace and oversized day beds and air-conditioned poolside cabanas*. Guerlain Spa*. Fitness centre with relaxing adult-only pool. Tennis court. Water sports* including sailing, kayaking, Hobie Cat sailing, windsurfing and water-skiing at sister hotel One&Only Royal Mirage. KidsOnly programme* (4-11 years). Aquaventure access: daily complimentary access per room, per stay with no minimum stay restriction. Transfer available upon request.

Babysitting service*. Laundry/dry-cleaning service*. 24-hour front desk. Complimentary basic WiFi.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

Minimum stays apply.

* Denotes local charge.

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1652)
  • Very good (121)
  • Average (41)
  • Poor (18)
  • Terrible (20)
Image of the Tripadvisor rating It was a great experience

Jul 13, 2024 MohamedAlSulaimani Riyadh, Saudi Arabia

The meaning of the hospitality industry in One & Only The palm. Amazing of the guest service quality
Image of the Tripadvisor rating 5 star treatment.

Jul 12, 2024 Keith W

My wife and me have just returned from our third visit to the One and Only on the Palm and once again were treated to a first class holiday experience. I would like to give mentions to Deepanchoo, Ryka, Carine and Colin from the Zest restaurant, Ikith from the pool and Mikayel from reception, all of these employees went out of their way to make… Read more
My wife and me have just returned from our third visit to the One and Only on the Palm and once again were treated to a first class holiday experience. I would like to give mentions to Deepanchoo, Ryka, Carine and Colin from the Zest restaurant, Ikith from the pool and Mikayel from reception, all of these employees went out of their way to make our experience a special one. My wife and me both agree that it is this close attention to detail that makes the One and Only on the Palm the only place to stay when in Dubai. Read less
Image of the Tripadvisor rating Still number one

Jul 11, 2024 David b

This is our second time at this wonderful hotel, the first was eight years ago. We have just sent 3 lovely nights here and I have to say it was as breathtaking as the first time but even better. They have Added a new pool which was my favourite spot. Also it was adults only. Only sad thing is that they close the pools at Sunset so by 7 o’clock… Read more
This is our second time at this wonderful hotel, the first was eight years ago. We have just sent 3 lovely nights here and I have to say it was as breathtaking as the first time but even better. They have Added a new pool which was my favourite spot. Also it was adults only. Only sad thing is that they close the pools at Sunset so by 7 o’clock everyone has to vacate the areas with the weather being so hot. You want to utilise it for as long as you can, so maybe they should look at changing that. The food is well presented and good. Very good service all round. I would highly recommend this resort Read less
Image of the Tripadvisor rating Wonderful hotel, but a few niggles

Jul 10, 2024 Mia0209 Cheltenham, United Kingdom

Loved the O&O the Palm hotel, with one of the most spacious & luxurious rooms ( Manor House) we have stayed in. Our roon was very well furnished & equiped, with beautiful furnishings. The gardens are stunning & very well maintained, although I only spotted two rabbits. On a previous visit for dinner,back in 2022, there numerous rabbits! The main… Read more
Loved the O&O the Palm hotel, with one of the most spacious & luxurious rooms ( Manor House) we have stayed in. Our roon was very well furnished & equiped, with beautiful furnishings. The gardens are stunning & very well maintained, although I only spotted two rabbits. On a previous visit for dinner,back in 2022, there numerous rabbits! The main pool was lovely & peaceful most of the time and very well equipped with comfy sun loungers/beds and luxurious cabanas. Pool staff were very attentive & hardworking, regularly offering glasses of iced water, fruit teas and juices. The spa area was absolutely stunning and the spa pool is a hidden gem & perfect for peaceful solitude. The food in Zest & 101 was excellent but the menu options were a little limited; especially vegetarians. We never dined in Stay but had planned to. There were a few niggles though; we arrived early (10.30am) but our room wasn't ready. I had emailed in advance & had requested an early check in, but appreciate this is not always possible.Reception staff were not very effective in communicating what time the room would be available. Initially we were told it would be ready in 30mins, then another 5 minutes, then it would be ready soon. We were then asked if we would like to hire a cabana at a cost of 2000aed, while we waited for our room!At this stage the lovely Guest Relations Manager intervened and offered us a complimentary poolside cabana which was greatly appreciated. The cabana was very well furnished & equipped and was really very impressive. Our room was finally ready at 4.30pm; apparently there was a fault with the a/c. Unfortunately, my sister who I travelled with, was taken ill on the second day of our stay.The staff couldn't do enough and our hosts Noushad & Farzana, along with the General Manager were so helpful. The staff arranged a Dr's visit, Noushad dealt with all the prescriptions, Farzana obtained a thermometer & we were provided with room service as my sister was too ill to leave the room. Despite our holiday being spoilt, we were both so impressed by both the hotel & the staff we are returning in September. Read less
Image of the Tripadvisor rating Pool Cabana One and Only The Palm

Jul 10, 2024 jane d Dorset, United Kingdom

Have just returned from a birthday celebration in Dubai with my daughters and friend. We went over to the One and Only The Palm to spend the day in a Pool Cabana with pool and beach access. My husband and I go to the One and Only The Palm every year for a vacation and I wanted to treat my daughters to a day at the O&O. We were met by Anand and… Read more
Have just returned from a birthday celebration in Dubai with my daughters and friend. We went over to the One and Only The Palm to spend the day in a Pool Cabana with pool and beach access. My husband and I go to the One and Only The Palm every year for a vacation and I wanted to treat my daughters to a day at the O&O. We were met by Anand and then Tharindu who took us down to our Cabana for the day and showed us the new pool on the beach, Sarafina. The air conditioned cabana was a welcome break from the heat and catered for everything. We had chilled drinks in the fridge, fresh fruit, shower, toilet, relaxing chairs and sofas inside and out and the use of beds next to the pool in full sun. We were looked after by all the pool staff especially Shibin and the girls had the best day. Thank you to Tharindu for looking after us so well, we all had the best day. Looking forward to seeing you all in 4 weeks when we return. Read less