Named after the beloved wife of Hawaii’s last king, Queen Kapiolani is something of a Waikiki landmark, paying homage to Hawaii’s majestic heritage and unique culture with a modern twist. Overlooking the sandiest stretch of Waikiki Beach, guests can enjoy stunning views of Diamond Head from the balconies of their newly renovated rooms, each and every one of them furnished in breezy Island style. As a change from the beach, laze beside the pool instead, dipping in every now and again to cool off. Although there are restaurants all around you, the hotel’s own Kulana is highly recommended, not just for buffet favourites but for its sweeping panoramic views! Pre-dinner, chill awhile at the Deck Pool, sipping on your favourite cocktail – a Mai Tai perhaps?
Amenities
Bar
Internet Access
Laundry Service
No Smoking
Restaurant
Safety Deposit Box
Swimming Pool
Valet parking
Close to Beach
Close to City Centre
Where is it
Located within minutes to Waikiki Beach with direct views of Diamond Head. Honolulu Zoo and Kapiolani Park nearby.
Hotel information
315 renovated rooms. All with air-conditioning, cable TV with premium channels, telephone, WiFi*, fridge, safe, hairdryer, iron and board. Double City View Room with 1 double bed, sleeping maximum 2 adults.
Diamond Head View Room with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.
Oceanview Room with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.
Deck Bar and Grill, Knots Coffee Roasters. Swimming pool. WiFi*. 24-hour fitness centre. Yoga classes*. 24-hour front desk. Laundry/dry cleaning self service*. Shops. Valet parking $30 plus tax per day (payable locally, subject to change).
Room categories excluding a resort fee will pay a resort fee of $45 plus tax, per room per night, payable locally (subject to change)
Resort fee includes: Welcome Hawaiian juice upon arrival, 2 QK bottled waters (souvenir gifts), highspeed wireless internet access (guestrooms and public areas), 24 hour fitness center, in room digital safe, in room refrigerator, QK Hawaii postcards, sunscreen, ice/water stations, use of business center, unlimited local and toll-free telephone calls, daily surf demonstrations at Hans Hedemann Surf School. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.
Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page
*Denotes local charge.
Based on 2002 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (1391)
Very good (396)
Average (110)
Poor (48)
Terrible (57)
Customer service A+++
Nov 13, 2024Sightsee05710483579
Great staycation again at the hotel! Friendly staff, great customer service from the time you have your car parked, warm and welcoming front desk, housekeeping is on top of meeting your needs, very clean rooms! Great location, out of the hustle of Waikiki, easy stroll to the beach, great restaurants and entertainment. Praises to the manager on…
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Great staycation again at the hotel! Friendly staff, great customer service from the time you have your car parked, warm and welcoming front desk, housekeeping is on top of meeting your needs, very clean rooms! Great location, out of the hustle of Waikiki, easy stroll to the beach, great restaurants and entertainment. Praises to the manager on duty the day we checked in at midnight. He was able to assist us in getting our car parked for us.
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BEST HOTEL IN WAIKIKI!!
Nov 12, 2024Roam32627551509
Queen Kapiolani has excellent customer service!! Front desk was friendly and answered any questions we had. (Free Juice or water when you arrive) The Valet crew was always on time and helpful with opening doors. The Bellmans were quick and waiting for us to deliver bags. The rooms were super clean, and I loved the Bath gel/ Shampoo/ conditioners…
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Queen Kapiolani has excellent customer service!! Front desk was friendly and answered any questions we had. (Free Juice or water when you arrive) The Valet crew was always on time and helpful with opening doors. The Bellmans were quick and waiting for us to deliver bags. The rooms were super clean, and I loved the Bath gel/ Shampoo/ conditioners in huge bottles! it makes a difference when you have girls taking a shower. This Hotel is super convenient and close to all your food needs, coffee needs and everything else. The best place for brunch is THE DECK- the ONLY hotel in Waikiki where you will have the beautiful view of Diamond Head.
The construction of the pool wasn't an issue! couple steps out the hotel and you are at Waikiki beach... Why go the pool when you can hit up the beach!
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Expect to pay for more, and not get what you paid for.
Nov 12, 2024Julie A
OK, misrepresenting rooms and fees horrible. We asked for an ocean view studio…. Wait until you see what we got. They were so kind to refund the 60. which we learned from other guest was not obvious at booking either. Management was uncaring, like I was looking for a deal. I just wanted to know why they gave us the room they did without even…
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OK, misrepresenting rooms and fees horrible. We asked for an ocean view studio…. Wait until you see what we got. They were so kind to refund the 60. which we learned from other guest was not obvious at booking either. Management was uncaring, like I was looking for a deal. I just wanted to know why they gave us the room they did without even giving us an opportunity to negotiate at the beginning. for the room we were promised. I felt, and still do, knowingly cheated.
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Another amazing stay at Queen Kapiolani
Nov 11, 2024Jason S
I had a wonderful stay at Queen Kapiolani for another family vacation! The rooms were spotless and well-maintained, making it easy to relax and feel at home. Location was perfect since it’s across the street from the beach and shops.
Also, the front desk staff were incredibly friendly and helpful, always ready with a smile and quick to assist…
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I had a wonderful stay at Queen Kapiolani for another family vacation! The rooms were spotless and well-maintained, making it easy to relax and feel at home. Location was perfect since it’s across the street from the beach and shops.
Also, the front desk staff were incredibly friendly and helpful, always ready with a smile and quick to assist with any questions.
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Not the best, but did the job.
Nov 11, 2024David KNorwich, United Kingdom
We were booked in to this hotel by our travel agent, 2 nights before taking the Pride of America cruise around the Hawaiian Islands and 1 night on our return.
Apparently we were upgraded to a better room on both occasions. The room was of a decent size and the beds were comfortable, but the carpet was not as clean as expected, there was no water…
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We were booked in to this hotel by our travel agent, 2 nights before taking the Pride of America cruise around the Hawaiian Islands and 1 night on our return.
Apparently we were upgraded to a better room on both occasions. The room was of a decent size and the beds were comfortable, but the carpet was not as clean as expected, there was no water bottles in the room as described and the safe didn’t work. It was also noisy from outside, albeit the first night was Halloween, so no sound proofing evident.
The staff were not the usual personable desk staff you would expect to find in The US. It is only a 5 minute walk to Waikiki Beach but right at the end of the main strip. Did not eat at the hotel as there are numerous options available along the front, including the magnificent Cheesecake Factory.
It was an ok experience overall, but would not have booked this hotel if booking independently.
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Customer service A+++
